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Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
Travelers find serenity lounging by the pool at this Phoenix hotel, then jumpstart their day with a workout in the round-the-clock fitness center

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Lobby - Staybridge Suites Phoenix - Biltmore Area by IHG (Phoenix)
Exterior - Staybridge Suites Phoenix - Biltmore Area by IHG (Phoenix)
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Staybridge Suites Phoenix - Biltmore Area is near Biltmore Fashion Park. Guests enjoy a free breakfast buffet and manager's reception. The property offers a spa tub, in-room WiFi, 24-hour fitness facilities, and a business center for meetings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

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Showing 21 of 21 rooms

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Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Studio Suite, Kitchen

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(29 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(26 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(13 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

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Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(49 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

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Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

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Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Located in Encanto, a neighborhood in Phoenix, Staybridge Suites Phoenix - Biltmore Area by IHG is in the suburbs and near the airport. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain and Desert Botanical Garden. Check out an event or a game at Mortgage Matchup Center, and consider making time for Phoenix Zoo, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Phoenix travel guide
Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016

What's nearby

  • Phoenix_GrandCanyonUniversity_502345_07
    Grand Canyon University
    16 min drive - 7.0 miles
  • Abrazo Arizona Heart Hospital
    2 min walk - 0.1 miles
  • Phoenix Children's Hospital
    5 min walk - 0.3 miles
  • Phoenix Indian Medical Center
    3 min drive - 1.7 miles
  • Saint Joseph's Hospital and Medical Center
    6 min drive - 3.3 miles

Getting around

  • 24th Street - Jefferson Station
    4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    12 min drive

Restaurants

  • McDonald's
    18 min walk
  • Burger King
    15 min walk
  • Xolo Coffee
    2 min drive
  • PCH Cafeteria
    10 min walk
  • Tacos Huicho
    16 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Hotel near Phoenix Children's Hospital
Located close to Biltmore Fashion Park and Barrow Neurological Institute, Staybridge Suites Phoenix - Biltmore Area by IHG provides a free breakfast buffet, a free manager's reception, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Outdoor furniture, ATM/banking services, and an elevator
  • A front-desk safe, a banquet hall, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 106 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Rainfall showers, tubs or showers, and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per week (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Frequently asked questions

Does Staybridge Suites Phoenix - Biltmore Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Staybridge Suites Phoenix - Biltmore Area by IHG pet-friendly?

Yes, Staybridge Suites Phoenix - Biltmore Area by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 150 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Staybridge Suites Phoenix - Biltmore Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Staybridge Suites Phoenix - Biltmore Area by IHG?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is Staybridge Suites Phoenix - Biltmore Area by IHG located?

Located in Encanto, this hotel is 0.3 mi (0.5 km) from Phoenix Children's Hospital and within 3 mi (5 km) of Biltmore Fashion Park and Saint Joseph's Hospital and Medical Center. Barrow Neurological Institute and Mortgage Matchup Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 597 out of 861 reviews
Rating 8 - Good. 156 out of 861 reviews
Rating 6 - Okay. 60 out of 861 reviews
Rating 4 - Poor. 21 out of 861 reviews
Rating 2 - Terrible. 27 out of 861 reviews

Reviews

Verified

10/10 Excellent

Katie

The menu it’s fantastic
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Valeska

Liked: Cleanliness
The room was very clean and the staff was great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

SUZANNE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteoys and friendly, good breakfast and room was nice and clean
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, room was clean and breakfast had many options. The only thing was the pool is in the shade all day which we didn’t know about until we got there.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Laurence

Rooms were large, clean, and modern. Outdoor pool and hot tub area were very useful and also clean and well maintained. It was like a little home for 7-days.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean, friendly my only drawback was traffic noise at night.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Ryan Fitzgerald

Liked: Cleanliness, property conditions & facilities
Clean room great staff!
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Amenities
Great staff. Super clean. I would recommend to anyone
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly. 2 bedroom suite was perfect for our large family.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Wilma

Liked: Property conditions & facilities
Food and amenities
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Shelby

Nice hotel, just not walkable to shopping
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Staff was great, very friendly and helpful. Would definitely stay there again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts were great, good variety and tasty. The pool was a little cool, but that is probably normal for early March. The staff was very friendly and helpful especially Cheyanne at the front desk. The bed was ok, but will need to be replaced soon.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greeted us with a smile. Convient location and great services. We had six people (four teenagers and 2 adults) and it had a pullout bed to accommodate us. No need to purchase two rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean, friendly, decent breakfast , roomy suite.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a kitchenette. The pool and hot tub were nice. Also really appreciate the buffet breakfast - lots of options.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

STANLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of outdoor seating. Pool and hot tub were nice. Good selection at breakfast. Gym was clean and good variety of equipment. Free laundry was a huge plus. I would definitely stay here again. Only negative thing I can think of is the rooms aren't very sound proof. Heard a lot of street noise.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place ans staff! Will stay there again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

janessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in these rooms got colder than any hotel I have ever slept in. I actually had to get up in the middle of the night and layer up! Pool was kept clean, there was just never any towels to use at the pool side so be prepped to bring your own- the breakfast was fantastic
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, hotel was clean and had good energy overall. Nightly light dinner was a unique offering and was fun to go down to the lobby and mingle.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Fair rates nice social hour and breakfast.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Zamir

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, ample parking
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequently stay at the Staybridge Suites in Cheyenne Wy. This hotel is good, but just a little below Chey. The breakfast isn't as good and you're blasted with CNN on the TVs. Who even watches CNN now? Their viewership is about half what it used to be, as people have gotten tired of the far-left interpretation of the news.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
Autistic friendly and children friendly especially if you have appointment or have a love one at Phoenix Children they are great to stay there
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LESYA

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.Clean room.Breakfast was excellent.Will definitely stay there again.
Stayed 1 night in Nov 2025