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Sheraton Phoenix Downtown

4.0 star property
Downtown living puts sports venues and events within easy reach, while nearby restaurants and bars offer the perfect spots to unwind after a busy day

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Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served - Sheraton Phoenix Downtown (Phoenix)
Creator video
2 bars/lounges - Sheraton Phoenix Downtown (Phoenix)
2 restaurants, breakfast served - Sheraton Phoenix Downtown (Phoenix)
Banquet hall - Sheraton Phoenix Downtown (Phoenix)
The Sheraton Phoenix Downtown offers an upscale retreat in the city’s heart. Relax by the outdoor pool or borrow bikes to explore the neighborhood. Two on-site restaurants provide convenient dining options, so you don’t have to venture far from this central base.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

City view

Club Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, City View

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(4 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 2 Double Beds

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, City View

Presidential Suite, 1 Bedroom, City View | Living area | 65-inch flat-screen TV with cable channels, TV, pay movies

Presidential Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown Phoenix, a neighborhood in Phoenix, Sheraton Phoenix Downtown is in the entertainment district and near the airport. Biltmore Fashion Park and Arizona Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Tempe Town Lake. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails, ecotours, and mountain biking. Visit our Phoenix travel guide
Map
340 N 3rd Street, Phoenix, AZ, 85004

What's nearby

  • Arizona Center showing night scenes
    Arizona Center
    2 min walk - 0.1 miles
  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    3 min walk - 0.2 miles
  • Talking Stick Resort Arena
    Mortgage Matchup Center
    8 min walk - 0.5 miles
  • Chase Field featuring night scenes and signage
    Chase Field
    10 min walk - 0.6 miles
  • Arizona State University - Downtown Phoenix
    2 min walk - 0.1 miles

Getting around

  • 3rd Street - Washington Station
    6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    14 min drive

Restaurants

  • Chick-fil-A
    3 min walk
  • Starbucks
    4 min walk
  • Barrel & Bushel
    5 min walk
  • Jacy & Dakota's
    5 min walk
  • Bad Jimmy's
    6 min walk

About this property

Sheraton Phoenix Downtown

Upscale hotel near Phoenix Convention Center
Mortgage Matchup Center and Chase Field are located near Sheraton Phoenix Downtown, which provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Active travelers can enjoy cycling at this hotel. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), access to a nearby health club, and express check-out
  • Multilingual staff, 26 meeting rooms, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 1003 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes and WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 65-inch flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 51 per night)
  • Secured, covered valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business center
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.92 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 51 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

Does Sheraton Phoenix Downtown have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Phoenix Downtown pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 51 per night. Valet parking is available for USD 61 per night.

What time is check-in at Sheraton Phoenix Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Phoenix Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 5-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Chase Field and Mortgage Matchup Center are also within 15 minutes. 3rd Street - Washington Station is 6 minutes by foot and Van Buren - Central Ave Station is 6 minutes.

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Reviews

Sheraton Phoenix Downtown Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 649 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the Sheraton! 5 star accommodations from staff, room, and all the amenities!! Will definitely be back!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shareen

Friendly staff, clean room. A lively atmosphere! Good location in downtown.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charlotte

Liked: Amenities
Great rooms super clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable, staff are friendly. I've enjoy stay in Sheraton, I will come back again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was incredibly professional and friendly! The hotel is beautiful! Lobby is gorgeous and has a coffee shop and bakery! The bar has great knowledgeable bartenders and very friendly!!! The outdoor restaurant that's attached is GORGEOUS and the food is amazing!!!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Sheraton because my daughters had a Volleyball tournament at the Phoenix Convention Center. The location was good and convenient. I liked the lounge amenities with the type of room and booking we had.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kristin

Liked: Amenities
Beautiful property and staff was very kind and accommodating! Would definitely recommend and stay again!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, nice amenities (gym, pool, rooftop bar)
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very nice and accommodating. The pool was great for the whole family. There were also amazing views.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mike

Liked: Amenities
We have loved our stay at the Sharaton Phoenix every time we visit!! Very clean, quiet, the staff are always friendly, welcoming, and professional!!
Stayed 2 nights in May 2025
Verified

8/10 Good

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Pricey but everything was clean and close to all the things we were doing
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean place.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at the Sheraton Downtown Phoenix for the conference the last two years. It's always very clean, quite, and staff is helpful and friendly. Across the street from the Arizona Ctr and easy to walk to area restaurants and attractions. I look forward to returning next year too.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super helpful & kind staff

The staff are all so nice. The valet guys were the best!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!! We attended a conference there and appreciated the amenities. Very nice rooms, nice pool bar with friendly staff, beautiful lobby and meeting spaces.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

TERRIE

Great place to stay close to airport. Great service and restaurant as well.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Good customer service at the desk
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Ola Faye

Staff was very helpful and knowledgeable. I didn’t like the tissue thin towels that I had to use for 4days and nights.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations! Excellent dinning and space to relax, work or hang!
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, horrible parking!

The Sheraton Downtown Phoenix was clean and the staff was friendly. The restaurants had good food, not spectacular but good. The pool was nice and the bartender at the pool was very attentive. My only complaint and it is a big one is there is very little parking. I had to park my car two blocks away in a public lot. We attend a convention at this location every year at this time. Although, it is convenient to stay at the hotel that hosts the convention, next year I will stay somewhere else due to the parking challenges in the Arizona heat.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with access to concert venues and restaurants
Stayed 1 night in Apr 2024
Verified

8/10 Good

Carylee

Liked: Cleanliness, staff & service, property conditions & facilities
Attended conference at Phx Convention center so location was ideal.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, clean and every employee I encountered was friendly and helpful.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real lap pool and an extensive gym. Great breakfasts at the bar and restaurant.
Stayed 7 nights in Sep 2024