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Residence Inn Phoenix NW/Surprise

3.0 star property
Escape to a relaxing retreat with an outdoor pool and soothing spa tub. Get ready for your day with free breakfast.

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Photo gallery for Residence Inn Phoenix NW/Surprise

Lobby - Residence Inn Phoenix NW/Surprise (Surprise)
Outdoor pool - Residence Inn Phoenix NW/Surprise (Surprise)
Smart TV, Netflix - Residence Inn Phoenix NW/Surprise (Surprise)
Property amenity - Residence Inn Phoenix NW/Surprise (Surprise)
Free daily full breakfast - Residence Inn Phoenix NW/Surprise (Surprise)
Residence Inn Phoenix NW/Surprise offers a warm welcome with full breakfast and dry cleaning/laundry services. Relax in the garden, unwind in the spa tub, or stay active at the 24-hour health club and outdoor pool.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Fireplace (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Fireplace (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (Fireplace)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom (Fireplace)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Stadium Village, a neighborhood in Surprise, is home to Residence Inn Phoenix NW/Surprise. Westgate Entertainment District and Arrowhead Towne Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Tank Mountain Regional Park and Thunderbird Conservation Park. Looking to enjoy an event or a game? See what's going on at Desert Diamond Arena or State Farm Stadium. Explore all the area has to offer with horse riding and hiking/biking trails. Visit our Surprise travel guide
Map
16418 N Bullard Avenue, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium
    Surprise Stadium
    7 min walk - 0.4 miles
  • Sunset over Golf Course Sun Lakes Arizona
    Sun Village Golf Course
    3 min drive - 1.0 mile
  • Surprise Community Park
    3 min walk - 0.2 miles
  • Surprise Tennis Center
    10 min walk - 0.6 miles
  • The Vista Center for the Arts
    17 min walk - 0.9 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    45 min drive

Restaurants

  • Circle K
    3 min drive
  • Better Buzz Coffee
    17 min walk
  • In-N-Out Burger
    18 min walk
  • Raising Cane's Chicken Fingers
    14 min walk
  • Burger King
    3 min drive

Similar properties

Exterior
Holiday Inn Express Surprise by IHG
Stadium Village
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,000 reviews
Holiday Inn Express Surprise by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Residence Inn Phoenix NW/Surprise have a pool?

Yes, this property has an outdoor pool.

Is Residence Inn Phoenix NW/Surprise pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Residence Inn Phoenix NW/Surprise?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Residence Inn Phoenix NW/Surprise?

Check-out is at noon.

Where is Residence Inn Phoenix NW/Surprise located?

Located in Stadium Village, this hotel is within a 10-minute walk of Surprise Community Park and Surprise Stadium. Surprise Tennis Center and The Vista Center for the Arts are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn Phoenix NW/Surprise Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 504 out of 605 reviews
Rating 8 - Good. 79 out of 605 reviews
Rating 6 - Okay. 11 out of 605 reviews
Rating 4 - Poor. 5 out of 605 reviews
Rating 2 - Terrible. 6 out of 605 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the breakfast is of high quality.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for attending spring training games.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean room and courteous staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
The staff was very welcoming and friendly.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
A fine basic room with soft towels and a better than expected buffet breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the facility is excellent—friendly staff and great parking.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities
We love and trust Marriott! We try to always stay at a Marriott owned hotel. Always clean and consistent and love the amenities!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel looks new. Friendly staff, clean rooms, and extra amenities!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Great place to stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean hotel. Great amenities. Upgraded breakfast with Gluten Free options. Awesome location - safe and walkable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the better ones we have stayed at. We will definitely be returning! Great customer service and very friendly staff! Thank you!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Nice place to stay for a few days. Good location.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Linda Blevins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very nice accommodations.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff was great. I appreciate the fact that someone could be there very late to sell convenience store items in the lobby.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place so warm and welcoming. Very quiet, clean and comfy. Will stay here again!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and convenient location
Stayed 1 night in Aug 2023
Verified

8/10 Good

Eddie

Easy to park, check in was close to the parking lot and luggage carts made unloading easy. Breakfast was good, and would definitely stay at this hotel again
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Millard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to shopping. Room was spacious and uodated. Large smart TV very nice too.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

We enjoyed our stay. The entire property is very nice with plenty of parking. It's not far from many restaurants and shopping opportunities. The complimentary breakfast was very good with many choices.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was amazing and the hotel was clean and accommodating.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise

Location was perfect for what we needed to be close to. Rooms were amazing, so much so that I don’t know if I can go back to one bathroom with a 22 year old.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and front desk are AMAZING from the moment we checked in on 7/12 to 7/17 when we checked out. Everyone (and I mean everyone) was friendly and accommodating and went above and beyond to be helpful which made our stay very pleasant. We would definitely book here again if we ever find ourselves out in Arizona. This hotel should feel proud to have such amazing people working here.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. They were all super friendly and helpful. Would definitely stay here again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to football camp!

We had a great stay! Only thing the fire alarm blasted in the middle of the night, but they let us stay a couple hours after check out time. Breakfast had some quiche bowls that were tasty!
Stayed 1 night in Dec 2023