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The Hotel Serene Glendale Peoria, Surestay Collection by BW

Property class: 2.5

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Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

A spacious living room with a stone fireplace, a large mural on the wall, and a sign that reads "The Hotel Serenity." - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
A hotel room with two beds, a wooden desk, a chair, a mirror, and a window. - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
A reception desk with a modern design, a large mural on the wall, and a wooden floor. - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
A hotel lobby with blue chairs and tables, a tree mural, and a sign reading "The Hotel Serene". - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
A pool area with lounge chairs and umbrellas, a pool, and a building in the background. - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
Close to Peoria Sports Complex, The Hotel Serene Glendale Peoria, Surestay Collection by BW provides amenities like free breakfast and laundry facilities. Guests can connect to free WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a bed, a sofa, a desk, and a TV.

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a TV, and a bathroom.

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Room

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Glendale, The Hotel Serene Glendale Peoria, Surestay Collection by BW is in an area with good shopping. Travelers eager for a bit of culture can stop by Talking Stick Resort Amphitheatre, while those who have shopping on the agenda may want to visit Westgate Entertainment District and Happy Valley Towne Centre. Looking to enjoy an event or a game? See what's going on at Peoria Sports Complex or State Farm Stadium. Visit our Glendale travel guide
Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • A desert landscape with tall cacti and sparse vegetation.
    Peoria Sports Complex
    19 min walk - 1.0 mile
  • Arrowhead Towne Center
    2 min walk - 0.1 miles
  • Arizona Broadway Theatre
    14 min walk - 0.8 miles
  • Peoria Stadium
    15 min walk - 0.8 miles
  • Polar Ice Peoria
    3 min drive - 1.4 miles

Getting around

  • Phoenix Deer Valley Airport (DVT)
    14 min drive

Restaurants

  • In-N-Out Burger
    10 min walk
  • Chick-fil-A
    12 min walk
  • Circle K
    10 min walk
  • Raising Cane's Chicken Fingers
    4 min walk
  • Sbarro
    13 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

Yes, this property has an outdoor pool.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

What time is check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-out is at 11:00 AM.

Where is The Hotel Serene Glendale Peoria, Surestay Collection by BW located?

Situated in Glendale, this hotel is within 1 mi (2 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Peoria Stadium are also within 1 mi (2 km).

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Reviews

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

8.0

Very Good

8.0

Cleanliness

7.4

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 478 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 144 out of 1009 reviews
Rating 4 - Poor. 81 out of 1009 reviews
Rating 2 - Terrible. 71 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms good staff and great breakfast choices
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to all types of activities, and food. Great clean room, with nice AC. Will stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, room was clean and quiet.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great! Clean and bright breakfast area with good selection of food, including fresh fruit, several different types of baked goods and a cappuccino machine. Our room was clean except for the corners of our shower needed a better scrubbing. And the fridge didn’t work. I talked to the front desk about it and they said they would send someone to look at it, but when we left 2 days later it was still not working and no one had come to fix it that we knew of. We like the location, and overall it was a good place to stay so we’ll probably be back again.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and room was mostly clean, free breakfast had many options.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed; clean room. Safe neighborhood. AC great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok, the parking was safe
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room for the price and convenient location. Definitely not a new building, but I would have felt comfortable walking barefoot. The staff was pleasant and helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities
Nice stay, very clean, friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Easy parking, quiet, close to everything and staff (Martha) fabulous.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person was very friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, comfy beds and great staff.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff, great breakfast and super comfy room!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly. Room was updated. Bed was a bit noisy and not the most comfortable but good for an overnight stay. Refrigerator, microwave and a seating area were a plus. Continental breakfast was very basic, coffee/juices, cereal, breads, fruits, egg/bacon/hashbrowns. Great hotel for 1night stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, walkable area to shopping, sporting arena, and restaurants. Breakfast is served daily. The staff was friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, sorry walk to the padres spring training complex. Lotsa shipping and food all around. Good price too!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay and location

Friendly staff and clean environment
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful and Curtis
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great as always and very comfortable. I enjoyed this hotel.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service at check in yesterday and the room was great. Definitely will be back to enjoy the heated pool as it was raining.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
It is ok for an overnighter. Staff is friendly. pool area is neat and clean. Very noisy area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice property, very good service.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice close to our surgery center and shopping.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great 3 day stay

The property was clean, outside entrance to rooms, excellent breakfast, clean and comfortable room, nice shower, soft towels.
Stayed 3 nights in Feb 2025