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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Soak up the sunshine by the pool or relax over coffee in the lobby. A perfect blend of comfort and convenience awaits at this newly remodeled hotel.

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Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
Reception - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
Free breakfast - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
Outdoor pool, sun loungers - The Hotel Serene Glendale Peoria, Surestay Collection by BW (Glendale)
The Hotel Serene, near Peoria Sports Complex, offers a serene retreat with full breakfast and laundry facilities. Enjoy the outdoor pool with sun loungers, stay connected with in-room WiFi, and appreciate the helpful staff who have earned top marks from previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

A hotel room with a bed, a yellow sofa, a desk with a computer, a television, and a door.

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Glendale, The Hotel Serene Glendale Peoria, Surestay Collection by BW is in an area with good shopping. Travelers eager for a bit of culture can stop by Talking Stick Resort Amphitheatre, while those who have shopping on the agenda may want to visit Westgate Entertainment District and Happy Valley Towne Centre. Looking to enjoy an event or a game? See what's going on at Peoria Sports Complex or Desert Diamond Arena. Visit our Glendale travel guide
Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Arrowhead Towne Center
    2 min walk - 0.1 miles
  • Arizona Broadway Theatre
    14 min walk - 0.8 miles
  • Peoria Stadium
    15 min walk - 0.8 miles
  • Peoria Sports Complex
    19 min walk - 1.0 mile
  • Arizona Canal
    5 min drive - 2.1 miles

Getting around

  • Phoenix Deer Valley Airport (DVT)
    14 min drive

Restaurants

  • Chick-fil-A
    12 min walk
  • In-N-Out Burger
    10 min walk
  • Chili's Grill & Bar
    9 min walk
  • Raising Cane's Chicken Fingers
    4 min walk
  • Circle K
    10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel remodeled in 2022 and located near Peoria Sports Complex
The Hotel Serene Glendale Peoria, Surestay Collection by BW provides amenities like free breakfast and laundry facilities. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • ATM/banking services, coffee/tea in the lobby, and smoke-free premises
  • A 24-hour front desk and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 60 individually furnished rooms have comforts such as air conditioning, in addition to amenities like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

Yes, this property has an outdoor pool.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

What time is check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-out is at 11:00 AM.

Where is The Hotel Serene Glendale Peoria, Surestay Collection by BW located?

Situated in Glendale, this hotel is within 1 mi (2 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Peoria Stadium are also within 1 mi (2 km).

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Reviews

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

Reviews

Verified

8/10 Good

Lilliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and room was mostly clean, free breakfast had many options.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok, the parking was safe
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Easy parking, quiet, close to everything and staff (Martha) fabulous.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person was very friendly and helpful.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Stephen

Liked: Staff & service, property conditions & facilities
It is ok for an overnighter. Staff is friendly. pool area is neat and clean. Very noisy area.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cortrenia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, walkable area to shopping, sporting arena, and restaurants. Breakfast is served daily. The staff was friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lianne

Liked: Amenities
Nice stay, very clean, friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

MaryAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was appropriately lit and clean. Reception area was clean and smelt fresh with it's light and bright decor. Martha and the young gentleman were very accommodating and friendly. Recommendations for best food was perfect for our stay. The heated pool was our perfect spa self care place. Great variety for a hot or cold breakfast. Clean amenities and professional Guest Services, Thank You!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service at check in yesterday and the room was great. Definitely will be back to enjoy the heated pool as it was raining.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, comfy beds and great staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities
Clean. Comfortable and pleasant bed. Spacious. For the money worth it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff, great breakfast and super comfy room!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the hotel. The staff was very friendly and helpful. This app asked me how I liked the breakfast. *There was NO breakfast available, because it is New Years. I chose this hotel because of the breakfast. I believe I should be given a discount Or a voucher for a future stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marygrace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great as always and very comfortable. I enjoyed this hotel.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness
I’ve always been a function over form advocate and from that from that standpoint the room itself is fine. Close to the mall and multiple options for dining are nearby. I only stayed a couple of hours to shower due to plumbing problems, shower too slippery to be safe for anyone especially old people like me.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two girls at the front desk are wonderful, so plesent and friendly.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

JODI

Liked: Cleanliness
Staff was great. Front desk waved the deposit. Room was sloppily touched up with paint. Bed creaked. Noisy basket rolled passed our room before 8am. Breaking was sufficient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay and location

Friendly staff and clean environment
Stayed 1 night in Mar 2025
Verified

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice close to our surgery center and shopping.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karen Bland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice property, very good service.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities
High quality and great service
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay with a lot of places to eat and shop around.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Irma

Liked: Amenities, property conditions & facilities
Staff was nice. The hand wash soap bottle was completely empty and the shower bottles were not filled either. There was a smoke smell in the room. Otherwise quiet and good for a 1 night stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great 3 day stay

The property was clean, outside entrance to rooms, excellent breakfast, clean and comfortable room, nice shower, soft towels.
Stayed 3 nights in Feb 2025