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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel with free parking, near Peoria Sports Complex

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Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Lobby
Outdoor pool, sun loungers
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Parking included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Hot Tub
  • Breakfast included
  • Pet friendly
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About the neighborhood

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.1 miles
  • Arizona Broadway Theatre - 12 min walk - 0.7 miles
  • Peoria Sports Complex - 15 min walk - 0.8 miles
  • State Farm Stadium - 11 min drive - 10.5 miles
  • Six Flags Hurricane Harbor Phoenix - 13 min drive - 8.7 miles

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel remodeled in 2022 and located near Peoria Sports Complex
The Hotel Serene Glendale Peoria, Surestay Collection by BW provides laundry facilities and more. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), ATM/banking services, and coffee/tea in the lobby
  • Smoke-free premises, a 24-hour front desk, and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 60 individually furnished rooms have comforts such as air conditioning, in addition to amenities like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

Yes, this property has an outdoor pool.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 150 per stay and a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Self parking is free at this property.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

What time is check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-out is at 11:00 AM.

Where is The Hotel Serene Glendale Peoria, Surestay Collection by BW located?

Situated in Glendale, this hotel is within 1 mi (2 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Polar Ice Peoria are also within 2 mi (3 km).

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The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 911 reviews
Rating 8 - Good. 216 out of 911 reviews
Rating 6 - Okay. 128 out of 911 reviews
Rating 4 - Poor. 88 out of 911 reviews
Rating 2 - Terrible. 86 out of 911 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Place nice
Stayed 3 nights in May 2025

10/10

very helpful staff, great breakfast and super comfy room!
Stayed 1 night in Mar 2025

10/10

Perfect for what we needed
Stayed 1 night in May 2025

8/10

Nice place to stay
Stayed 1 night in Feb 2025

10/10

Great stay!
Stayed 2 nights in Feb 2025

8/10

Great place to stay near shopoing
Stayed 1 night in Mar 2025

10/10

Check in gentleman very good customer service thanks
Stayed 2 nights in Apr 2025

10/10

The property was clean, outside entrance to rooms, excellent breakfast, clean and comfortable room, nice shower, soft towels.
Stayed 3 nights in Feb 2025

10/10

Check in was great, she was “ waiting for us” Had room keys already done,
Stayed 1 night in Mar 2025

10/10

Friendly front desk :)
Stayed 1 night in Feb 2025

6/10

It was a comfy stay.
Stayed 1 night in Feb 2025

10/10

X
Stayed 2 nights in May 2025

8/10

People were nice. Staff was great. Breakfast was not the best. Convenient to the ballpark
Stayed 2 nights in Mar 2025

8/10

Price was good for the area.
Stayed 3 nights in Mar 2025

8/10

I liked the people who worked there. Very nice and friendly. Didn't like the road noise.
Stayed 6 nights in Apr 2025

10/10

Hotel was in a nice area and walkable to multiple restaurants and mall. Continental breakfast was decent. Rooms were nice and clean.
Stayed 2 nights in Feb 2025

8/10

It was clean and comfortable.
Stayed 2 nights in Feb 2025

10/10

Clean comfortable and friendly service
Stayed 1 night in Feb 2025

8/10

Comfortable and convenient, staff was super friendly!
Stayed 2 nights in Dec 2024

6/10

The property's location was great for shopping and the facilities are simple, yet the breakfast and the staff superior. The only issue that I couldn't understand was the constant noise that almost sounded like a pump of sorts that could be heard every 10 seconds in room 205.
Stayed 3 nights in Apr 2025

10/10

Overall good
Stayed 1 night in Mar 2025

8/10

Overall good Hotel
Stayed 2 nights in Dec 2024

6/10

My son had stomach issues and got to front desk at 1pm. Representative didn’t offer to allow us to check in. He had us pay $30 early check in. I have stayed in hundreds of hotels and never had this issue.
Stayed 1 night in Apr 2025

8/10

It's a nice place to stay with a lot of places to eat and shop around.
Stayed 3 nights in Oct 2024

6/10

Adequate for an overnight bed in a marginally maintained property.
Stayed 1 night in Feb 2025