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Premier Inns Metro Center

2.5 star property
Families splash in outdoor pools, competitive types battle in the arcade, then head out to explore nearby Grand Canyon University attractions.

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Photo gallery for Premier Inns Metro Center

A hotel room with a large bed, two bedside lamps, a painting of a beach scene, and a bedside table with a phone and a small device. - Premier Inns Metro Center (Phoenix)
A spacious foyer with a high ceiling, a staircase leading to an upper level, a black leather armchair, a small table with a lamp, and a decorative mirror. - Premier Inns Metro Center (Phoenix)
A hotel with a sign indicating it is a Premier Inn, featuring amenities like tennis courts and affiliations with HBO and ESPN. - Premier Inns Metro Center (Phoenix)
A spacious interior with a tiled floor, a black armchair, a console table with a mirror, and a wooden door in the background. - Premier Inns Metro Center (Phoenix)
A clear blue pool with white lounge chairs and a lifeguard stand. - Premier Inns Metro Center (Phoenix)
Near Grand Canyon University, Premier Inns Metro Center offers a family-friendly retreat with an arcade/game room, laundry facilities, and a bar. Enjoy the outdoor pool or children's pool while staying connected with in-room WiFi and amenities like a business center and restaurant.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Business services

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 2 Double Beds, Smoking

A hotel room with two single beds, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

A hotel room with a large bed, two bedside lamps, a painting on the wall, a window with curtains, and a ceiling light.

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4

DOUBLE SMOKING

  • Sleeps 4

DOUBLE KING BED NON SMOKING

  • Sleeps 4

About the neighborhood

Located in North Phoenix, a neighborhood in Phoenix, Premier Inns Metro Center is near the airport and near a metro station. Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights, and travelers looking to shop may want to visit Westgate Entertainment District and Happy Valley Towne Centre. Traveling with kids? Make time for Six Flags Hurricane Harbor Phoenix, or check out an event or a game at Mortgage Matchup Center. Visit our Phoenix travel guide
Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051

What's nearby

  • A large building with a red door and blue and orange domes, surrounded by palm trees.
    Castles N' Coasters
    12 min walk - 0.7 miles
  • A campus with a Student Union building, palm trees, and outdoor seating areas.
    Grand Canyon University
    7 min drive - 5.2 miles
  • Rose Mofford Sports Complex
    14 min walk - 0.8 miles
  • Arizona Canal
    14 min walk - 0.8 miles
  • Rose Mofford Dog Park
    1 min drive - 0.7 miles

Getting around

  • Glendale Ave / 19th Ave Station
    7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    22 min drive

Restaurants

  • In-N-Out Burger
    7 min walk
  • Raising Cane's Chicken Fingers
    2 min walk
  • Chick-fil-A
    12 min walk
  • Lin’s Grand Buffet
    6 min walk
  • Texas Roadhouse
    4 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Premier Inns Metro Center have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is Premier Inns Metro Center pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Premier Inns Metro Center?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Premier Inns Metro Center?

Check-out is at 11:00 AM.

Where is Premier Inns Metro Center located?

This family-friendly Phoenix hotel is located near the airport, within a 15-minute walk of Metrocenter and Castles N' Coasters. Arizona Canal is 1.2 mi (2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Premier Inns Metro Center Reviews

6.2

5.8

Cleanliness

5.2

Amenities

6.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 510 out of 1478 reviews
Rating 8 - Good. 174 out of 1478 reviews
Rating 6 - Okay. 172 out of 1478 reviews
Rating 4 - Poor. 160 out of 1478 reviews
Rating 2 - Terrible. 462 out of 1478 reviews

Reviews

Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are pet friendly and reasonably priced. All the staff are helpful and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is safe and comfortable. Yes the a/c works great!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and efficient and they are pet friendly as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet neighborhood with shopping and restaurants located within walking distance. Every employee I encountered from front desk to housekeeping was welcoming, helpful, and kind.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service
Staff was friendly and helpful, rooms nice and clean
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Qun

Liked: Cleanliness, staff & service, amenities
This area is bustling. There's a large amusement park not far away. Numerous restaurants surround the area. Regarding public safety in Phoenix: the hotel is enclosed by a perimeter fence, and entry requires check-in verification, making it quite secure. The rooms are clean, spacious, and fully equipped, though the flooring looks a bit dated.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved the pool. Having laundry on site is helpful. Some minor maintenance & cleaning issues but overall better than others we tried.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, air conditioner, shops nearby had. Great stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and it was well rested for me
Stayed 1 night in Apr 2026
Verified review

8/10 Good

cere

Liked: Staff & service
Disliked: Property conditions & facilities
I was comfortable there. Any noise from the freeway was very muffled and I enjoyed a quiet stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived got into our room AC wasn't blowing cold air it was hot in there in the room so will you called front desk they got maintenance and they fixed the unit in 15 minutes and it worked really good after that
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Casey

Liked: Staff & service
Disliked: Amenities
Rooms wad big and relaxing to
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Roy

Liked: Cleanliness, staff & service
Hotel had nice bed. Floor was in bad shape probably because it was an old building. A good night’s sleep for the price
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was as friendly as they can be through the night window. The lobby was not ever open while we were there.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Staff & service
Everything clean air work fine
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Aleda

The TV in the room did not work and the walls and floor were in bad shape. The bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

ALEXANDER

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to cancel the stay, and the staff agreed. Price was again, but it was bad. Broken air vents, burns in the sheets, and homeless in the front and side of building.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pla e to relax plenty of restaurants
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Marijah

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff seemed courteous
Stayed 7 nights in Nov 2025
Verified review

4/10 Poor

Katherine

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Initially met by staff that actually seemed annoyed we wanted to check in. Room was poor condition (floors cracked & splitting) bathroom door latch was broken/missing and exterior room door lock questionable) and decor sparse. On the surface it looked clean but saw a roach in the bathroom. Water pressure in shower good; walking distance to restaurants, but homeless people nearby. Recommend bringing your own blankets.
Sparse furnishings - glad we had blankets in our car.
Flooring in terrible shape
Flooring in bathroom needs replacing.
Basic bathroom accommodations with no surface near sink. Shower pressure good)
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful . Outstanding all of them . Clean and a pleasant place . There are so many restaurants choices . That walking distance .
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were literal holes in the wall, what looked like a bullet hole over one of the beds where the headboard should be, but of course there was no head board. There were holes in the floor, pieces of the flooring missing. The TV didn't work. The beds were pretty rough, but clean. Will definitely never stay here again. Staff, however, were great. Hard to work in a hotel like this.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Marla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY, DIRTY ROOMS, check in staff was great. But she was by herself and had a big line and could've used some help. Restaurants nearby is a plus.
Stayed 1 night in Oct 2025