The room was not clean:
The toilet had urine stains, the shower was dingy and needed to be bleach cleaned. The towels were thread-bare. The door did not open and shut properly, the laminate flooring was bubbling and coming up from the sub floor. The microwave was dirty and had no glass turning tray. I spilled water and cleaned it up and the Kleenex was brown afterward meaning they don’t mop the floors. Asked for more Kleenex and they didn’t have any.
Free Continental Breakfast:
No hot food, milk and juice machines were both broken, sliding doors out to patio were broken so we couldn’t go outside from the dining area, all they had to eat was bananas, oranges, some muffins, toast, dry cereal and coffee.
Grounds: The pool and hot tub were dirty, no towels, no chaise lounges, or umbrellas.
Staff: They sat around on their phones and could have been cleaning and tending to the breakfast items that were out.
Over All:
It’s not worth the money, poorly kept property, poor customer service.