See all properties

Hotel San Carlos - Downtown Convention Center

3.0 star property
Sports fans appreciate the proximity to Chase Field and Footprint Center, while everyone enjoys the restaurant at this downtown Phoenix hotel

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception - Hotel San Carlos - Downtown Convention Center (Phoenix)
Interior - Hotel San Carlos - Downtown Convention Center (Phoenix)
Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi - Hotel San Carlos - Downtown Convention Center (Phoenix)
Front of property - Hotel San Carlos - Downtown Convention Center (Phoenix)
Lobby - Hotel San Carlos - Downtown Convention Center (Phoenix)
Hotel San Carlos - Downtown Convention Center combines historic character with modern amenities in the heart of downtown. Travelers can take in city views from the rooftop terrace, work out any time in the 24-hour gym, or catch up on business in the dedicated business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Queen Room With City View

Desk, blackout drapes, iron/ironing board, free WiFi

Queen Room With City View

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

7.8 out of 10
Good
(40 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Downtown Phoenix, a neighborhood in Phoenix, Hotel San Carlos - Downtown Convention Center is near the airport and near a metro station. Phoenix Zoo is a popular attraction and the area's natural beauty can be seen at Tempe Town Lake and Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Mortgage Matchup Center or Chase Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Phoenix travel guide
Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    3 min walk - 0.2 miles
  • Mortgage Matchup Center
    Mortgage Matchup Center
    7 min walk - 0.4 miles
  • Arizona Center
    Arizona Center
    7 min walk - 0.4 miles
  • Chase Field
    Chase Field
    8 min walk - 0.5 miles
  • The Van Buren
    7 min walk - 0.4 miles

Getting around

  • Van Buren - Central Ave Station
    2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    12 min drive

Restaurants

  • Barrel & Bushel
    4 min walk
  • Dog Haus Biergarten
    3 min walk
  • Jacy & Dakota's
    4 min walk
  • Cornish Pasty Co
    1 min walk
  • Starbucks
    3 min walk

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
Downtown Phoenix
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,538 reviews
Hyatt Place Phoenix / Downtown
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and Mortgage Matchup Center. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.6

Good

8.2

Cleanliness

6.4

Amenities

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 446 out of 1098 reviews
Rating 8 - Good. 259 out of 1098 reviews
Rating 6 - Okay. 178 out of 1098 reviews
Rating 4 - Poor. 122 out of 1098 reviews
Rating 2 - Terrible. 93 out of 1098 reviews

Reviews

Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and courteous
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very clean. Staff very nice.
Stayed 1 night in May 2026
Verified

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool and old hotel, they should open the pool though.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Rhian

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in need of refurbishment, it looked shabby and rundown. Make sure you don’t have a room near the lift - it kept me awake. The room itself was spacious and clean but again needs refurbishment. The location is great for downtown. The hotel has a lot of history
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Great clean place!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and staff was wonderful
Stayed 1 night in Mar 2026
Verified

8/10 Good

Israel

Parking was available and convenient.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean. The staff is excellent, not many amenities, but lots of charm. It’s also close to pubs and restaurants. We really enjoyed our stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and accommodating. My room was very clean. The internet connection wasn't strong in my room so they allowed me to work in a space downstairs. The history of the hotel is fantastic.
Stayed 3 nights in May 2026
Verified

8/10 Good

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with decent AC and lots of history. Pool being renovated for ages it appears. Nice deck though. Bed and pillows were hard. Good location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like stepping into 30's or a European hotel...nothing flashy but a sense of comfort. Front desk very friendly and helpful.
In the heart of downtown. Sign glows blue at night.
Interesting history. Marilyn stayed here. Clark stayed here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. Great Vibe for an old historic hotel. If that's what you want, then this is the place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, amenities
Had the pool been open it would’ve been a 5 star stay. Cool old building with lots of history
Stayed 3 nights in Apr 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming. Historical. Interesting - like each floor was a museum and a window to Phoenix’s past! This hotel is 98 years old and very boutique. I actually invited family and friends downtown to come see how cool it was. Not just a hotel, an experience! Side note: the staff were super helpful when it came to checking in, and keeping my luggage after hours. PS delicious pop up bar/pizzeria in the lobby. We had a fun time for Phoenix Fan Fusion - super easy walk from the hotel to the convention center, light rail, Dbacks baseball, it was all right there. Cornish Pasty across the street was amazing!
Stayed 1 night in Jun 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok however a previous guest wrapped the smoke detector in plastic. I can only speculate as to why. The soda machine needed to be refilled but that’s fair considering it was Fan Fusion weekend. The beds were comfortable, room was cool and it was a great experience for an old hotel. The staff was awesome and I do highly recommend staying here for the downtown Phoenix experience!!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. THE staff was friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service
My family had a very nice time. We enjoyed the history of the hotel.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Thomas

Liked: Staff & service
Disliked: Amenities
Great staff. If you’re just looking for a place to sleep for a couple nights in a great location, this is a very good choice
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nearby amenities were good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time here. The staff was very friendly and the room was clean. It was located close to transit. I would stay here again.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Paul

Staff was great!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi Comfortable bed,any ride except shuttle to the airport, restaurants around quite of bit,,pool wasn't working on my stay,nice experience,well kept historic hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Room was great and the service. Location had lots to do.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rashawn

Liked: Cleanliness
Historical hotel. Clean and priced good
Stayed 2 nights in Feb 2026