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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Banquet hall
Interior
Hotel San Carlos - Downtown Convention Center combines historic character with modern amenities in the heart of downtown. Travelers can take in city views from the rooftop terrace, work out any time in the 24-hour gym, or catch up on business in the dedicated business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Downtown Phoenix, a neighborhood in Phoenix, Hotel San Carlos - Downtown Convention Center is near the airport and near a metro station. Shoppers can check out Biltmore Fashion Park, while everyone can enjoy the natural beauty of Tempe Town Lake and Camelback Mountain. Check out an event or a game at PHX Arena, and consider making time for Phoenix Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Visit our Phoenix travel guideOpens in a new window
Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • PHX Arena - 7 min walk - 0.4 miles
  • Arizona Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk
  • ‪Valley Bar - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel near Phoenix Convention Center
Located close to PHX Arena and Chase Field, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a bar.
Other perks at this hotel include:
  • Luggage storage, ATM/banking services, and smoke-free premises
  • A 24-hour front desk, a reception hall, and 2 meeting rooms
  • Multilingual staff, a front-desk safe, and a porter/bellhop
  • Guest reviews say great things about the central location and helpful staff
Room features
All 129 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and PHX Arena. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

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Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.8

Good

8.2

Cleanliness

7.4

Location

8.6

Staff & service

7.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 418 out of 1017 reviews
Rating 8 - Good. 253 out of 1017 reviews
Rating 6 - Okay. 155 out of 1017 reviews
Rating 4 - Poor. 109 out of 1017 reviews
Rating 2 - Terrible. 82 out of 1017 reviews

Reviews

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service
Beautiful historic place!
Stayed 1 night in Oct 2025

10/10 Excellent

Anatoly

Great all around
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique historical hotel. Safe and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat historic hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy room. Super friendly staff. Restaurant was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel,
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Lots to
Stayed 1 night in Oct 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Charged 3x
Stayed 1 night in Oct 2025

10/10 Excellent

Indigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to feel welcome; staff helpful but not solicitous--facility clean and attended. Felt at ease. Only a few blocks to the Symphony Hall. This is my 3rd visit, and I will be back! Enjoy the easy elegance.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were amazing. Will stay in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good all of it.
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was awesome, very walkable and good dining options. It is an historic hotel, and they don't hide that fact. No modern updates. If did feel that even though some remodeling could be done, it was clean. Had drinks in the Mexican restaurant onsite, cool place and great salsa. Probably should have had dinner there but didn't. Only downfall is I couldn't get the shower to work.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Liked: Staff & service
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions
Stayed 1 night in Aug 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
Very unique historic property that I have fairly regularly visited. Ladies at the front desk aren’t always the most friendly and somewhat abrasive. The amenities are pretty much non existent (don’t even ask about the pool) but the cool factor of the property combined with low rates keeps me coming back.
Stayed 1 night in Sep 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice to stay in. Although the pool was closed we still had a good time and would love to stay here again
Stayed 3 nights in Jul 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities
Important one, they have no parking lot and you had to be 21 to have get the room, and they didn’t said that on the booking, and I couldn’t evening the room and they haven’t even return my money yet
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel. Lots of character. Clean with friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nostalgic
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute and comfortable. The restaurant downstars was tight, but the foid was good. I did not like that there wasnt available parking or that they dont valudate parking.
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
No hotel parking.
Stayed 3 nights in Sep 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place to stay. Easy big buildings around
Stayed 1 night in Jul 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was the least desirable part of this stay
Stayed 1 night in Jul 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi was so slow it was effectively unusable. carpet so worn and dirty it had holes, homeless lying all around, room was old with few lights working...
Stayed 3 nights in Oct 2025

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