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Hotel San Carlos - Downtown Convention Center

Property class: 3

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Photo gallery for Hotel San Carlos - Downtown Convention Center

A spacious lobby with a grand chandelier, a reception desk, and a large potted plant. - Hotel San Carlos - Downtown Convention Center (Phoenix)
A spacious lobby with a grand chandelier, a red carpet, and a large ornate vase. - Hotel San Carlos - Downtown Convention Center (Phoenix)
A grand lobby with a large ornate mirror, a decorative vase, and a chandelier. - Hotel San Carlos - Downtown Convention Center (Phoenix)
A hotel with a central entrance, multiple balconies, and flags. - Hotel San Carlos - Downtown Convention Center (Phoenix)
A hotel room with two beds, a wardrobe, a ceiling fan, and a window with curtains. - Hotel San Carlos - Downtown Convention Center (Phoenix)
Located close to Phoenix Convention Center and Mortgage Matchup Center, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym, and a 24-hour business center. Free in-room WiFi is available to all guests, along with a restaurant and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Queen Room With City View

A hotel room with a bed, a desk, two chairs, a small table, and curtains.

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a ceiling fan, a large red wardrobe, and a window with curtains.

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Queen Room

A hotel room with a large bed, two bedside tables, a chair, a ceiling fan, and a large mirror.

Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a wardrobe, a ceiling fan, and a window with curtains.

Room, 2 Double Beds, City View

7.4 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a ceiling fan, a desk, a chair, and a mirror.

Room, 1 Queen Bed

7.8 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, City View

A hotel room with a large bed, a ceiling fan, a desk with a lamp, and a chair.

Room, 1 Queen Bed, City View

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Downtown Phoenix, a neighborhood in Phoenix, Hotel San Carlos - Downtown Convention Center is near the airport and near a metro station. Phoenix Zoo is a popular attraction and the area's natural beauty can be seen at Tempe Town Lake and Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Mortgage Matchup Center or Chase Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Phoenix travel guide
Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • A modern building with a glass facade and a metal roof structure.
    Phoenix Convention Center
    3 min walk - 0.2 miles
  • The Talking Stick Resort Arena with a large billboard advertising breakfast options.
    Mortgage Matchup Center
    7 min walk - 0.4 miles
  • Chase Field stadium with its distinctive arches and illuminated signage.
    Chase Field
    8 min walk - 0.5 miles
  • Arizona State University - Downtown Phoenix
    2 min walk - 0.1 miles
  • The Van Buren
    7 min walk - 0.4 miles

Getting around

  • Van Buren - Central Ave Station
    2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    12 min drive

Restaurants

  • McDonald's
    10 min walk
  • Cobra Arcade
    12 min walk
  • Barrel & Bushel
    4 min walk
  • The Arrogant Butcher
    5 min walk
  • Potbelly Sandwich Shop
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Check-out is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and Mortgage Matchup Center. Chase Field and Grand Canyon University are also within 9 mi (15 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel San Carlos - Downtown Convention Center Reviews

7.6

Good

8.2

Cleanliness

6.6

Amenities

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 474 out of 1155 reviews
Rating 8 - Good. 270 out of 1155 reviews
Rating 6 - Okay. 193 out of 1155 reviews
Rating 4 - Poor. 120 out of 1155 reviews
Rating 2 - Terrible. 98 out of 1155 reviews

Reviews

Verified review

8/10 Good

Naaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but well maintained and clean. Great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location...oldest Hotel in Phoenix. I liked it..Great value
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant vintage hotel. Friendly staff. Clean rooms. I highly recommend this hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute perfect anniversary getaway! Beautiful hotel, large romantic rooms, helpful staff, great restaurants to walk to. Would definitely ho back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Nagajyothi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff and clean premises
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming historic property with friendly staff.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean. Hotel did not have "hotel parking", had to use adjacent paid parking lot.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and courteous
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very clean. Staff very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed here 4 nights. The staff was wonderful, very friendly and informative. The hotel is an old hotel, but still very nice. We enjoyed the sundeck very much.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool and old hotel, they should open the pool though.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering that Hotel San Carolos is an historic hotel, it stands to reason that the property might be called "dated" which adds to its character. Friendly staff. Parking is available (and affordable) just around the corner from the hotel in a city parking garage. Plenty of eateries and pubs within easy walking distance. Close to the Phoenix Convention Center. If you stay here, take the time to notice some of the stars who made this their destination in days gone by, and the stories and news items that are framed on the hallway walls.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. It is a historic property and is well kept. Great location, lots of close by places to eat.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and staff was wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Great clean place!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Israel

Parking was available and convenient.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean. The staff is excellent, not many amenities, but lots of charm. It’s also close to pubs and restaurants. We really enjoyed our stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quaint
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. Great Vibe for an old historic hotel. If that's what you want, then this is the place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. THE staff was friendly.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Rhian

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in need of refurbishment, it looked shabby and rundown. Make sure you don’t have a room near the lift - it kept me awake. The room itself was spacious and clean but again needs refurbishment. The location is great for downtown. The hotel has a lot of history
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities
Staff is awesome !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like stepping into 30's or a European hotel...nothing flashy but a sense of comfort. Front desk very friendly and helpful.
In the heart of downtown. Sign glows blue at night.
Interesting history. Marilyn stayed here. Clark stayed here.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Thomas

Liked: Staff & service
Disliked: Amenities
Great staff. If you’re just looking for a place to sleep for a couple nights in a great location, this is a very good choice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time here. The staff was very friendly and the room was clean. It was located close to transit. I would stay here again.
Stayed 1 night in Mar 2026