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Holiday Inn Phoenix - Chandler by IHG

3.0 star property
Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center

Choose dates to view prices

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Property amenity
Exterior
Exterior
Meeting facility
Located in Ocotillo, the Holiday Inn Phoenix - Chandler offers a welcoming escape with a spa tub, outdoor pool, and breakfast at The Spoke Cafe. Enjoy comfort and convenience with free in-room WiFi and attentive staff ready to assist with any needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Map
1200 W Ocotillo Rd, Chandler, AZ, 85248

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.6 miles
  • Chandler Fashion Center - 8 min drive - 6.1 miles
  • Chandler Center for the Arts - 9 min drive - 5.9 miles
  • Phoenix Premium Outlets - 12 min drive - 9.6 miles
  • Wild Horse Pass Motorsports Park - 13 min drive - 9.6 miles

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk
  • ‪Sidelines Tavern & Grill - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel near Chandler Fashion Center
Located close to Chandler Center for the Arts, Holiday Inn Phoenix - Chandler by IHG provides a terrace, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, The Spoke Cafe, serves breakfast. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a business center and a snack bar/deli.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • A front-desk safe, a banquet hall, and meeting rooms
  • A 24-hour front desk, luggage storage, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Microwaves, free infant beds, and coffee/tea makers

Similar properties

Exterior

Home2 Suites by Hilton Phoenix Chandler

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 998 reviews
Home2 Suites by Hilton Phoenix Chandler

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

Does Holiday Inn Phoenix - Chandler by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Phoenix - Chandler by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Phoenix - Chandler by IHG?

Self parking is available for USD 12 per day.

What time is check-in at Holiday Inn Phoenix - Chandler by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon.

What time is check-out at Holiday Inn Phoenix - Chandler by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Phoenix - Chandler by IHG located?

Located in Ocotillo, this hotel is within 9 mi (15 km) of Chandler Fashion Center, Chandler Center for the Arts, and Wild Horse Pass Motorsports Park. Phoenix Premium Outlets and Rawhide Western Town & Event Center are also within 12 mi (20 km).

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Reviews

Holiday Inn Phoenix - Chandler by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 606 out of 978 reviews
Rating 8 - Good. 214 out of 978 reviews
Rating 6 - Okay. 83 out of 978 reviews
Rating 4 - Poor. 40 out of 978 reviews
Rating 2 - Terrible. 35 out of 978 reviews

Reviews

10/10 Excellent

Kevin

Liked: Amenities
This is our 3rd time staying at this property. Friendly staff, clean rooms, great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant area.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ice cold, clean, and the staff was super helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt W

Clean
Stayed 1 night in Oct 2025

10/10 Excellent

La Verne

Liked: Staff & service
A great hotel and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities
Everything was amazing except for the hot tub
Stayed 3 nights in Oct 2025

8/10 Good

steve

Liked: Cleanliness
Staff was friendly and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe and clean location. Staff was somewhat cold and stoic, but otherwise professional. Great surrounding areas and location.
Stayed 1 night in Aug 2025

6/10 Okay

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Every day I had to go to the front desk, to have my key card reprogrammed
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean place.

Friendly, helpful staff makes the stay really enjoyable.
Stayed 1 night in Jul 2025

6/10 Okay

Leesha

Liked: Cleanliness, staff & service, amenities
The check in was easy. Staff was nice. The room was clean but there was a bad smell that I could smell from the hallways but it was worse in the room. Kind of smelt like old cigarettes. It wasn’t a smoking room. Do those even exist anymore? Anyway, breakfast option were really nice in the morning. Wish they didn’t charge for parking though.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was extremely friendly and really established a great tone for the stay
Stayed 1 night in Jun 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to Sun Lakes where my mom lives. There are food options within walking distance. I didn’t like that parking wasn’t free. Staff was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

esthermarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool
Stayed 5 nights in Jul 2025

10/10 Excellent

April Michele

Liked: Amenities
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coolest stay ever.

My stay at the hotel was wonderful, the receptionist was so sweet and welcoming,i will definately be there again, over and over.
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place tostay

Everything wasgreat.
Stayed 3 nights in Jun 2025

4/10 Poor

Jube

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed in the 3rd floor suite for guests with disabilities. Room was clean but had dated furnishings and very poor ligjting, with one of the main two ceiling lights missing a second functional bulb. The bedroom has a wall switch that should control a ceiling light but none exists. So guest arriving at night will have to walk in the darkness to turn on the bedside lamp. Had to call maintenance to plunge the toilet because water evacuation was very weak.Very nice location next to a golf course. But the rooms just don't measure up to the surroundings.
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like having to pay $12 a day for parking and our door key cards kept malfunctioning - had to have them re set 3 times over our two day stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't bring our dog this time. Didn't go into the Hot Tub, usually don't not a fan. Pool looked a little green so we passed on that as well. Room was nice but the carpet felt a little moist but I think that was from the AC that was blasting. In regards to the bathroom; there was water damage to the wall next to the tub and next to the toilet. On the bright side the bed was comfortable, we had a nice breakfast and we have no complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this property! I would definitely return. The staff was friendly. The room was nice. The pool was nice. The convenience was THERE! It was close to a lot of restaurants. The only thing I didn't like was the parking. You had to put a parkings pass in your window and I think there was an additional fee. Even the Breakfast was nice and tasty with real bacon!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marquis

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and peaceful. Great location.
Stayed 3 nights in Jun 2025

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