See all properties

Best Western Downtown Phoenix

2.5 star property
Travelers start their day with a complimentary breakfast before lounging poolside in the Arizona sunshine at this downtown sanctuary with attentive staff

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool - Best Western Downtown Phoenix (Phoenix)
Lobby - Best Western Downtown Phoenix (Phoenix)
Exterior - Best Western Downtown Phoenix (Phoenix)
Lobby - Best Western Downtown Phoenix (Phoenix)
Free daily buffet breakfast - Best Western Downtown Phoenix (Phoenix)
The Best Western Downtown Phoenix offers a free breakfast buffet to fuel morning adventures. Guests can cool off in the outdoor pool, relax on sun loungers, or unwind in the spa tub after shopping on site. In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

7.6 out of 10
Good
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(121 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(27 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(85 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

Suite-1 King Bed,Non-Smoking,Separate Bedroom,Jetted Tub,Sofabed,Wet Bar,Microwave and Refrigerator

  • Sleeps 3

Suite-1 King Bed,Non-Smoking,Sofabed,Wet Bar,Microwave and Mini-Refrigerator

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Suite-2 Queen Beds,Non-Smoking,Sofabed,Wet Bar,Microwave and Mini-Refrigerator

  • Sleeps 5

Accessible-Suite 2 Queen,Mobility Accessible,Communication Assistance,Bathtub,Microwave and Refrigerator,Sofabed,Non-Smoking

  • Sleeps 5

About the neighborhood

Located in Downtown Phoenix, a neighborhood in Phoenix, Best Western Downtown Phoenix is in the entertainment district and near the airport. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Tempe Town Lake. Looking to enjoy an event or a game? See what's going on at Chase Field or Mortgage Matchup Center. Visit our Phoenix travel guide
Map
620 N 6th St, Phoenix, AZ, 85004

What's nearby

  • Arizona Center
    Arizona Center
    3 min walk - 0.2 miles
  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    7 min walk - 0.4 miles
  • Chase Field
    Chase Field
    14 min walk - 0.8 miles
  • Mortgage Matchup Center
    Mortgage Matchup Center
    14 min walk - 0.8 miles
  • Arizona State University - Downtown Phoenix
    3 min walk - 0.2 miles

Getting around

  • Roosevelt - Central Ave Station
    13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    14 min drive

Restaurants

  • Chick-fil-A
    7 min walk
  • Cobra Arcade
    7 min walk
  • Taco Boys
    8 min walk
  • Cheba Hut Toasted Subs
    6 min walk
  • Peixoto
    5 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center
Near Chase Field and Mortgage Matchup Center, Best Western Downtown Phoenix provides a free breakfast buffet, a terrace, and shopping on site. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and outdoor furniture
  • A 24-hour front desk, multilingual staff, and 1 meeting room
  • An elevator, a banquet hall, and a computer station
  • Guest reviews give top marks for the helpful staff and location
Room features
All 90 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Exterior
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
Downtown Phoenix
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.2 out of 10, Wonderful, 1,010 reviews
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

Is Best Western Downtown Phoenix pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 18 per day.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Downtown Phoenix?

Check-out is at 11 AM.

Where is Best Western Downtown Phoenix located?

Located in Downtown Phoenix, this hotel is within a 15-minute walk of Arizona Center, Phoenix Convention Center, and Chase Field. Arizona State University - Downtown Phoenix and Saint Mary's Basilica are also within 10 minutes. Roosevelt - Central Ave Station is 13 minutes by foot and 3rd Street - Washington Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Downtown Phoenix Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1069 reviews
Rating 8 - Good. 273 out of 1069 reviews
Rating 6 - Okay. 99 out of 1069 reviews
Rating 4 - Poor. 40 out of 1069 reviews
Rating 2 - Terrible. 48 out of 1069 reviews

Reviews

Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Lovely hotel!! Very friendly staff!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient parking.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay . . . great staff and good room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The gale at the front desk was really helpful with restaurant options near by. I would stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sunny

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was excellent in every way! Will be booking rooms in the future. Clean rooms, friendly staff, great breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacquelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alec checked us in and was very friendly and helpful. Rooms, properties, and amenities were clean and well kept. They even had a basketball for us to borrow for their basketball court. Rooms were very clean and location seemed quiet despite being next to a construction site and near downtown. Great location, walking distance to many things downtown.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Great staff, clean rooms, and an adequate breakfast.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Karalee

Liked: Cleanliness, amenities, property conditions & facilities
Clean and pleasant stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leanne

Liked: Amenities
Room was very comfortable, bathroom clean, breakfast was really good , great variety, location was very good minutes of everything we needed , staff was very helpful and nice
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The front desk staff was great and helpful :)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely spotless, staff very helpful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
They staff was amazingly helpful and understanding... The bed was excellent the rooms are clean but old
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent front desk staff.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Erik

Liked: Staff & service
Disliked: Property conditions & facilities
The eggs weren’t all that great; However, the lady serving the breakfast was great. The front desk Alec was awesome considering he was the ONLY one working for whatever reason. Also, I had to pay $18 on top of my room fee PER NIGHT.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and hot tub were great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathleen Marie

Liked: Cleanliness, amenities, property conditions & facilities
Nice. Clean, good breakfast
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the front desk staff was nice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

brenda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful. Room was dated but clean! Very close to the airport and plus for us!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were big, breakfast fine, good distance to downtown
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly located. The room was comfortable, and the breakfast was great.
very thankful for the waffle bar
More waffles
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
It was nice having the breakfast offerings, ample parking and a spacious room. We were very impressed with Best Western Downtown Phoenix amenities and thoroughly enjoyed our stay there.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Kate

Liked: Amenities
Staff were great. It was good for a few days. Easy access to airport and Hwy.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Shaina

Liked: Cleanliness, staff & service, amenities
Nice staff, good breakfast
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and comfortable
Stayed 1 night in Dec 2025