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Best Western Downtown Phoenix

2.5 star property
Hotel with free breakfast, near Chase Field

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Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Lobby
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

Room amenity

Suite, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Map
620 N 6th St, Phoenix, AZ, 85004

What's nearby

  • Arizona Center - 4 min walk - 0.3 miles
  • Phoenix Convention Center - 9 min walk - 0.5 miles
  • Chase Field - 14 min walk - 0.8 miles
  • Footprint Center - 16 min walk - 0.9 miles
  • The Van Buren - 19 min walk - 1.0 mile

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Taco Boys - ‬8 min walk
  • ‪Cheba Hut - ‬6 min walk
  • ‪Sazerac - ‬8 min walk
  • ‪Cobra Arcade Bar - ‬7 min walk
  • ‪Jobot Coffee, Diner & Bar - ‬7 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center
Located close to Chase Field and Footprint Center, Best Western Downtown Phoenix provides a free breakfast buffet, a terrace, and shopping on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), express check-out, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and a banquet hall
  • An elevator, multilingual staff, and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 90 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

Does Best Western Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

Is Best Western Downtown Phoenix pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Downtown Phoenix?

Self parking is available for USD 18 per day.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Downtown Phoenix?

Check-out is at 11 AM.

Where is Best Western Downtown Phoenix located?

Located in Downtown Phoenix, this hotel is within a 15-minute walk of Arizona Center, Phoenix Convention Center, and Chase Field. Footprint Center is 0.8 mi (1.3 km) away. Roosevelt - Central Ave Station is 13 minutes by foot and 3rd Street - Washington Station is 13 minutes.

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Best Western Downtown Phoenix Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 997 reviews
Rating 8 - Good. 259 out of 997 reviews
Rating 6 - Okay. 109 out of 997 reviews
Rating 4 - Poor. 41 out of 997 reviews
Rating 2 - Terrible. 50 out of 997 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast and amenities was top notch.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rudian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy- location was perfect- helpful staff
Stayed 2 nights in Mar 2025

8/10 Good

HYUN CHE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. Good breakfast and the hot tub and pool were great after a long day.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Front desk was great
Stayed 2 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Would be great if there wasn’t a parking charge.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in downtown walkable to all the hot spots. The security of having the building only accessible to guests is a comfort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Janice Wai-Kwan Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is patient and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arrin

We had a great stay! Breakfast was great! Breakfast was great! Plenty of parking. It was an easy walk to Chase Field! We would definitely stay again!!
Stayed 3 nights in Mar 2025

8/10 Good

Mike or Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy for going for medical care.
Stayed 1 night in Apr 2025

8/10 Good

LaPorsche

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was nice onsite Breakfast, my kids felt safe, and anything we needed we got it .
Stayed 4 nights in Feb 2025

10/10 Excellent

kevin

Liked: Property conditions & facilities
Very convenient the breakfast was also very convenient. Made it very easy for me.
Stayed 3 nights in Apr 2025

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was an easy walk to Chase Stadium. Also liked the pool area. The morning continental breakfast was very good. Room older but very clean and bed was also very comfortable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked me in was wonderful. Helpful, efficient, funny and very nice. She was nice to look at too.
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well kept and quiet. The price for two nights was a great price. No problem with checking in or out. What I really loved was the bed. It was the nicest bed I slept on. 10/10 would visit again and would recommend to anyone staying in the downtown area.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The staff, building, service and breakfast was all awesome. It’s just a little too pricey for me to stay there again. It’s a great place but for the price I’d expect something more luxurious.
Stayed 2 nights in Mar 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very out dated, screaming to be remodel. Bed was comfortable but pillows too flat (had to double). Breakfast in the morning was ok, good variety. The hotel itself is very conveniently located. On Saturday, the farmers market is just across the street (diagonally). There are many restaurants within walking distance.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness
Everyone was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from everything
Stayed 1 night in Mar 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, large rooms, quiet at night. Good breakfast and always hot coffee in the lobby. Convenient to restaurants, museums, public transport and convention center. Short ride to airport. Very pleased we stayed here.
Stayed 3 nights in Feb 2025

6/10 Okay

Jeffrey

Liked: Cleanliness
Disliked: Amenities
Good location, pool is small and lacks chairs.
Stayed 4 nights in Mar 2025