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Hilton Garden Inn Surprise Phoenix

3.0 star property
Travelers gather around the welcoming firepit with friends or find a peaceful spot under umbrellas by the outdoor pool at this Phoenix-area retreat

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Photo gallery for Hilton Garden Inn Surprise Phoenix

Terrace/patio - Hilton Garden Inn Surprise Phoenix (Surprise)
Restaurant - Hilton Garden Inn Surprise Phoenix (Surprise)
Bar (on property) - Hilton Garden Inn Surprise Phoenix (Surprise)
A modern hotel with a clear entrance, multiple floors, and a sign indicating a clearance of 16 feet. - Hilton Garden Inn Surprise Phoenix (Surprise)
Bar (on property) - Hilton Garden Inn Surprise Phoenix (Surprise)
Hilton Garden Inn Surprise Phoenix offers a quiet escape in the heart of Surprise. Relax by the firepit, explore the garden, or soak in the spa tub after a day of activities. Enjoy free in-room WiFi, dry cleaning services, and attentive staff ready to assist.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(52 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Stadium Village, a neighborhood in Surprise, Hilton Garden Inn Surprise Phoenix is in the suburbs. Travelers eager for a bit of culture can stop by Arizona Broadway Theatre, while those who have shopping on the agenda may want to visit Arrowhead Towne Center and Westgate Entertainment District. Looking to enjoy an event or a game? See what's going on at Surprise Stadium or Peoria Sports Complex. Visit our Surprise travel guide
Map
16601 North Stadium Way, Surprise, AZ, 85374

What's nearby

  • A baseball field with a banner that reads "Be Daring Explore."
    Surprise Stadium
    10 min walk - 0.6 miles
  • A golf course with a pond, palm trees, and houses in the background.
    Sun Village Golf Course
    19 min walk - 1.0 mile
  • Surprise Community Park
    8 min walk - 0.5 miles
  • Surprise Tennis Center
    15 min walk - 0.8 miles
  • The Vista Center for the Arts
    19 min walk - 1.0 mile

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    45 min drive

Restaurants

  • Circle K
    3 min drive
  • Better Buzz Coffee
    17 min walk
  • In-N-Out Burger
    18 min walk
  • Raising Cane's Chicken Fingers
    14 min walk
  • McDonald's
    4 min drive

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Holiday Inn Express Surprise by IHG
Stadium Village
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 18.99 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,323 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.99 for adults and USD 10.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Surprise Phoenix have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hilton Garden Inn Surprise Phoenix pet-friendly?

Yes, Hilton Garden Inn Surprise Phoenix allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Surprise Phoenix?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Surprise Phoenix?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Surprise Phoenix located?

Located in Stadium Village, this hotel is 0.6 mi (1 km) from Surprise Stadium and within 12 mi (20 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Wigwam Golf Resort are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Surprise Phoenix Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 612 out of 767 reviews
Rating 8 - Good. 104 out of 767 reviews
Rating 6 - Okay. 25 out of 767 reviews
Rating 4 - Poor. 15 out of 767 reviews
Rating 2 - Terrible. 11 out of 767 reviews

Reviews

Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was awesome, the room was very clean and had everything you needed. The gym was perfect and clean. Centrally located to shops and restaurants. Food in hotel was very good!! Great stay!!!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Very clean and spacious room. All the amenities were nice, the location to the baseball sprint training fields and shops/restaurants was unbeatable. We had two small pets and their pet areas are also great. We enjoyed our stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darin

Liked: Staff & service, amenities, property conditions & facilities
Staff was wonderful. This was our second time staying with them and it won’t be our last!
Stayed 8 nights in Mar 2026
Verified

4/10 Poor

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and clean hotel
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff (Caleb), extremely helpful and always offering assistance. Hotel kept spotless, modern decor, very comfortable.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Erika

Staff was very friendly, everything was nice and clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kimberly Jo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, extremely courteous staff, good breakfast
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sabrina was amazing, so friendly and helpful and made our stay wonderful! The hotel was also very nice and clean. Overall 10/10 staff and stay :)
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff. Great location!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for spring training baseball. Clean and comfortable.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marie

Excellent front desk staff!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean hotel! Comfortable room and nice restaurant!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness
Everything was great, and I had a smooth check-in. All the front desk agents were amazing. Jacob, the night auditor, provided excellent customer service and made check-in seamless. Amanda was very pleasant and kind enough to hold my room after my flight delays, which I truly appreciated. Caleb was also very helpful this morning when I needed assistance warming something up. Overall, I’m very happy with my stay and the excellent service I received.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
Could not have been better! Amazing staff, spotlessly clean, wonderful area, quiet and beautiful/convenient amenities like chilled wine to purchase!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leland K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer support Agent Jesse was Outstanding!!! His quick processing for the room and great information allow our family to maximize our stay and have a wonderful time! Jesse was a very sincere and relatable support and a huge asset to the business. We greatly appreciate him and all his efforts to make our stay memorable. Also, Special thanks to the kitchen team and Julia for her outstanding support for our breakfast needs and timely response to getting the breakfasts out to the people! She is a huge benefit to this Hotel and we very much appreciated her outstanding care in providing a great meal to our family!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice, pet friendly and the staff was friendly and helpful. We come to Surprise often to see our grandchildren and this is our favorite place to stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean and well designed. Staff is very friendly and helpful. Excellent hotel!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Great room, friendly staff and good deal.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super friendly staff, clean. Everything we needed in a hotel and more
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness
For a pet friendly place there was not a good spot to walk a dog and no out side garbage cans to throw out your dogs poo in. However it was clean and staff were very nice.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel spotless. Staff courteous and welcoming. Room comfortable and spacious with a good mattress and shower.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Came for Royals spring training and it was a short walk to the stadium. Disappointed the breakfast wasn’t included. The breakfast was pretty expensive compared to what was offered. Staff was very nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Nice, clean place. Room is laid out well. Comfortable bed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very friendly staff and great location
Stayed 2 nights in Jun 2025