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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Recharge in comfort with great breakfast options. Refresh your mind and body by our outdoor pool or relaxing spa tub.

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Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Lobby - Hampton Inn & Suites Phoenix-Surprise (Surprise)
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds - Hampton Inn & Suites Phoenix-Surprise (Surprise)
2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds - Hampton Inn & Suites Phoenix-Surprise (Surprise)
Exterior - Hampton Inn & Suites Phoenix-Surprise (Surprise)
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds - Hampton Inn & Suites Phoenix-Surprise (Surprise)
At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hydromassage showerhead
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - unspecified
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - unspecified
  • Sleeps 6
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Studio Suite with Sofabed

  • Sleeps 5

King Studio Suite with Sofabed

  • Sleeps 3

Mobility Access King Studio with Roll in Shower

  • Sleeps 4

View all photos for Mobility Access Two Queen Studio with tub

In-room safe, iron/ironing board, free cribs/infant beds

Mobility Access Two Queen Studio with tub

  • Sleeps 6

Mobility Access Two Queen Room with Tub

  • Sleeps 4

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Surprise is home to Hampton Inn & Suites Phoenix-Surprise. White Tank Mountain Regional Park and Thunderbird Conservation Park reflect the area's natural beauty and area attractions include Uptown Alley and The Quiltery. Looking to enjoy an event or a game? See what's going on at State Farm Stadium or Peoria Sports Complex.
Visit our Surprise travel guideOpens in a new window
Map
14783 W Grand Ave, Surprise, AZ, 85374

What's nearby

  • Banner Del E Webb Medical Center - 5 min walk - 0.3 miles
  • Fred Kuentz Center - 3 min drive - 1.4 miles
  • Sun Village Golf Course - 3 min drive - 1.4 miles
  • R.H. Johnson Center - 4 min drive - 1.5 miles
  • State Farm Stadium - 20 min drive - 15.4 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 46 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪Circle K - ‬2 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Property highlights
Consider a stay at Hampton Inn & Suites Phoenix-Surprise and take advantage of free full breakfast, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, express check-out, and smoke-free premises
  • A front-desk safe, coffee/tea in the lobby, and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Hampton Inn & Suites Phoenix-Surprise pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM.

What time is check-out at Hampton Inn & Suites Phoenix-Surprise?

Check-out is at noon.

Where is Hampton Inn & Suites Phoenix-Surprise located?

Situated in Surprise, this hotel is within 2 mi (3 km) of Banner Del E Webb Medical Center, Fred Kuentz Center, and R.H. Johnson Center. Sun Village Golf Course and Granite Falls Golf Course are also within 3 mi (5 km).

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Reviews

Hampton Inn & Suites Phoenix-Surprise Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Manuela

Great service, clean/comfortable room!
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean room and the staff was amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Troy

Staff was very accommodating and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
good people work here
Stayed 1 night in Dec 2025

8/10 Good

james

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean... Staff at the front desk very friendly. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful. The complementary breakfast was also really good. I'll definitely be back
Stayed 3 nights in Nov 2025

10/10 Excellent

ARNOLD

Liked: Cleanliness, staff & service, property conditions & facilities
All services were excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind service was great
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice person at lobby desk, clean room. Good breakfast. A+.
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrance

Liked: Cleanliness, staff & service, amenities
Always a nice place and clean place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated hotel. Room was very nice. Staff very friendly. Always like staying at Hampton Inn, one of my favorites
Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! Friendly staff! Super accommodating. Would definitely stay again!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilene, who serves the free drinks in the evening is the best hostess!
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people Simple rooms Close to restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Room was clean and quiet
Stayed 2 nights in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The choices at breakfast are endless!
Stayed 3 nights in Oct 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. Close to shopping and to my family's home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Convenient location hotel is very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Amenities
Service, room and staff was excellent, I would definitely stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Jonel

Liked: Cleanliness, property conditions & facilities
Staff was great, rooms clean and pool area was very nice!
Stayed 2 nights in May 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with great amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Every one was helpful and it was very clean
Stayed 1 night in Sep 2025