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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Recharge in comfort with great breakfast options. Refresh your mind and body by our outdoor pool or relaxing spa tub.

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Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Lobby - Hampton Inn & Suites Phoenix-Surprise (Surprise)
Exterior - Hampton Inn & Suites Phoenix-Surprise (Surprise)
2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds - Hampton Inn & Suites Phoenix-Surprise (Surprise)
Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds - Hampton Inn & Suites Phoenix-Surprise (Surprise)
Combined shower/tub, free toiletries, hair dryer, towels - Hampton Inn & Suites Phoenix-Surprise (Surprise)
At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

2 Queen Beds Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

In-room safe, iron/ironing board, free cribs/infant beds

1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

  • Sleeps 3
  • Free WiFi

View all photos for 2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

In-room safe, iron/ironing board, free cribs/infant beds

2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

  • Sleeps 5
  • Free WiFi

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | In-room safe, iron/ironing board, free cribs/infant beds

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(94 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Surprise is home to Hampton Inn & Suites Phoenix-Surprise. White Tank Mountain Regional Park and Thunderbird Conservation Park reflect the area's natural beauty and area attractions include Labyrinth - Desert Palms Presbyterian Church and The Vista Center for the Arts. Looking to enjoy an event or a game? See what's going on at Desert Diamond Arena or State Farm Stadium. Visit our Surprise travel guide
Map
14783 W Grand Ave, Surprise, AZ, 85374

What's nearby

  • Phoenix_UniversityofPhoenixStadium_6057986_05
    State Farm Stadium
    29 min drive - 16.6 miles
  • Phoenix_GilaRiverArena_6068401_04
    Desert Diamond Arena
    30 min drive - 16.8 miles
  • Westgate Entertainment District
    Westgate Entertainment District
    30 min drive - 16.3 miles
  • Phoenix_PhoenixConventionCenter_502320_02
    Phoenix Convention Center
    50 min drive - 36.6 miles
  • Phoenix_GrandCanyonUniversity_502345_07
    Grand Canyon University
    50 min drive - 22.2 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    46 min drive

Restaurants

  • McDonald's
    3 min drive
  • Better Buzz Coffee
    5 min drive
  • In-N-Out Burger
    5 min drive
  • Raising Cane's Chicken Fingers
    5 min drive
  • McDonald's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Hampton Inn & Suites Phoenix-Surprise pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM.

What time is check-out at Hampton Inn & Suites Phoenix-Surprise?

Check-out is at noon.

Where is Hampton Inn & Suites Phoenix-Surprise located?

Situated in Surprise, this hotel is within 2 mi (3 km) of Banner Del E Webb Medical Center, Fred Kuentz Center, and R.H. Johnson Center. Irish Wolfhound Restaurant & Pub and Sun Village Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Phoenix-Surprise Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 714 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really helpful and the property really clean, breakfast was perfect
Stayed 1 night in May 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazingly clean. The staff was absolutely wonderful and friendly! I don’t think I’ve ever experienced such a wonderful experience with staff. I recommend this place with a +10!!!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel…clean, great amenities, good location, friendly staff, great complimentary breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Watona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, nice breakfast with many choices, convenient location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was kind and helpful. Breakfast was good. Really enjoyed our stay.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Good location to SunCity grand. Friendly staff. We sat by the pool which is nice, didn’t go in the water so don’t have any input on that.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Manuela

Great service, clean/comfortable room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Geri Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk employees, clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean room and the staff was amazing.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was so friendly and nice. We really enjoyed our stay and look forward to staying in the future at the Hampton Inn & Suites, Phoenix-Surprise.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lipika Sanjay

Liked: Cleanliness, property conditions & facilities
Had a great night of sleep, the free breakfast was great and the free EV charging was a game changer!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Staff was very accommodating and courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove to Arizona for our son university volleyball game. Stayed for 2 nights and thinking about third night. Super clean everything and everywhere! Kind and supperior staff. Recommend this hotel to everyone!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, I loved the pool and jacuzzi. The breakfast buffet was delicious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brandie

Liked: Cleanliness, amenities, property conditions & facilities
Clean! Paula was great & friendly!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautifully maintained newer property
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lawrance

Liked: Cleanliness, staff & service, amenities
Always a nice place and clean place to stay
Stayed 2 nights in Jul 2025
Verified

8/10 Good

james

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean... Staff at the front desk very friendly. Great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
good people work here
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind service was great
Stayed 1 night in Sep 2025