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Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property
Kick back by one of two pools or get down to business with reliable WiFi. Either way, you'll appreciate friendly faces.

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Photo gallery for Garner Hotel Phoenix Northwest – Surprise by IHG

Exterior - Garner Hotel Phoenix Northwest – Surprise by IHG (Surprise)
Exterior - Garner Hotel Phoenix Northwest – Surprise by IHG (Surprise)
Exterior - Garner Hotel Phoenix Northwest – Surprise by IHG (Surprise)
Lobby lounge - Garner Hotel Phoenix Northwest – Surprise by IHG (Surprise)
Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds - Garner Hotel Phoenix Northwest – Surprise by IHG (Surprise)
Located near Surprise Stadium, Days Inn & Suites by Wyndham Surprise offers a warm welcome with to-go breakfast and in-room WiFi. Unwind in the indoor or outdoor pool, tackle work at the business center, and enjoy helpful staff that previous guests rave about.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Surprise Original Townsite, a neighborhood in Surprise, Garner Hotel Phoenix Northwest – Surprise by IHG is in a shopping district. Check out an event or a game at Surprise Stadium, and consider making time for Uptown Alley, a top attraction not to be missed. Visit our Surprise travel guide
Map
12477 West Bell Road, Surprise, AZ, 85378

What's nearby

  • Phoenix_UniversityofPhoenixStadium_6057986_05
    State Farm Stadium
    16 min drive - 12.4 miles
  • Phoenix_GilaRiverArena_6068401_04
    Desert Diamond Arena
    16 min drive - 12.4 miles
  • Centennial Friendship Park
    3 min walk - 0.2 miles
  • Destiny Springs Healthcare
    2 min drive - 1.0 mile
  • Peoria Sports Complex
    9 min drive - 6.6 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    45 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Papa John's Pizza
    4 min drive
  • Little Caesars Pizza
    4 min drive
  • Roliberto's Mexican Food
    4 min drive
  • Circle K
    3 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel near Surprise Stadium
Located close to Uptown Alley and Banner Del E Webb Medical Center, Garner Hotel Phoenix Northwest – Surprise by IHG provides free continental breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A vending machine, a computer station, and a 24-hour front desk
  • Multilingual staff, a TV in the lobby, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch Smart TVs with premium channels
  • Mini fridges, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise by IHG
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Hotel
Garner Hotel Phoenix – Surprise by IHG Surprise
Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Garner Hotel Phoenix Northwest – Surprise by IHG pet-friendly?

Yes, Garner Hotel Phoenix Northwest – Surprise by IHG allows dogs (limit 1 total) with a maximum weight of up to 12 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Garner Hotel Phoenix Northwest – Surprise by IHG located?

Located in Surprise Original Townsite, this hotel is within 6 mi (10 km) of Banner Del E Webb Medical Center, Surprise Stadium, and Uptown Alley. Peoria Sports Complex and Arizona Broadway Theatre are also within 9 mi (15 km).

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Reviews

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 212 out of 309 reviews
Rating 8 - Good. 62 out of 309 reviews
Rating 6 - Okay. 18 out of 309 reviews
Rating 4 - Poor. 7 out of 309 reviews
Rating 2 - Terrible. 10 out of 309 reviews

Reviews

Verified

8/10 Good

Dan and Pam

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, close to Peoria Sports complex!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too cold to use pool but the breakfasts were great and the 24 hr coffee and tea in the lobby means I didn't have to try to make my own. Nice place with friendly staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff my stay was too short but excellent in price.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patty

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room, and a good value.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Location was easy to find with plenty of parking available. Staff was friendly and welcoming and got me checked in and up to my room quickly. Rooms are spacious and clean and nights were very quiet.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities
Nice place, decent breakfast and clean
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Crystal

Bed was comfortable, the room was clean but the property is definitely older and a bit run down.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone coming for Spring Training or whatever their reason for visiting Surprise. I'd stay there again! VERY CLEAN, rooms are roomy, convenient to gas station and 4 miles from any restaurant or fast food, grocery store. Plenty of parking. Continental breakfast, coffee machine in mornings, water machine to fill water bottle. Their isn't one bad thing to say about this place.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kari

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly and professional. Rooms were clean and spacious. Didn’t use the pool, but it looked nice!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

dorinel

Liked: Cleanliness, amenities
Super nice customer service and super clean the hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff were super friendly and helpful, and parking was easy and abundant! Unfortunately the coffee makers were both out of service our last morning, and we didn't get the housekeeping service in the middle of our stay as we had requested, but otherwise a great little spot for a reasonable price!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynda provided exceptional service during our stay, will definitely be staying here again.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Debra

Was extremely disappointed in the condition of the hotel. Needs a complete update & overhaul. It's also not in the best location for easy access to restaurants or entertainment. Although, the front desk staff were friendly, professional and very accommodating.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

clean and comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean comfortable. Location is safe and perfect.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly attentive staff, parking, air conditioning
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
Was a pleasure. People were. Friendly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were exceptionally clean. The beds were very comfortable. The morning complementary breakfast was good. Good choices. We would recommend
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff all around and very clean and quiet. Older property but well maintained. Free cucumber-infused water near check-in desk was a nice touch! Good value; would stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, it's a place they truly make you feel at home, coffee is 24/7 and it's delicious, I believe it's Costa rican. It's not a brand new place, but it's impeccably kept and I mean spotless! The air is clean and fresh, the staff truly makes you feel like you're at home, very considerate and caring. Management was great, I just love this hotel, the energy is amazing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows are the most comfortable I have ever had … better than home. Rooms are nice and it was quiet. Was a great value. Was convenient to my visit in Sun City West.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Clean & wonderful staff!
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
The rate was great. Check in staff was friendly. Room was spotless. There were no drinking glasses, ice buckets, or coffee pot. But there was a fridge! No room service unless you hung door hanger out! That was a new adv. Did not have breakfast as it was over by 9:30am. Not sure I would stay there again.
Stayed 2 nights in Feb 2026