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Embassy Suites by Hilton Phoenix Downtown North

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

A spacious hotel lobby with multiple seating areas, including sofas, chairs, and tables. There are plants and a coffee bar. - Embassy Suites by Hilton Phoenix Downtown North (Phoenix)
A hotel with a modern facade, a central vertical feature, and a landscaped courtyard with a fountain. - Embassy Suites by Hilton Phoenix Downtown North (Phoenix)
A spacious lobby with seating areas, a staircase, and hanging pendant lights. - Embassy Suites by Hilton Phoenix Downtown North (Phoenix)
A bar area with a marble countertop, bar stools, and a variety of liquor bottles. - Embassy Suites by Hilton Phoenix Downtown North (Phoenix)
A spacious indoor area with multiple seating arrangements, a bar, and a television screen. - Embassy Suites by Hilton Phoenix Downtown North (Phoenix)
Located close to Barrow Neurological Institute and Saint Joseph's Hospital and Medical Center, Embassy Suites by Hilton Phoenix Downtown North provides free cooked-to-order breakfast, a free daily manager's reception, and shopping on site. The on-site restaurant, Salt River Tavern, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Microwave

A hotel room with a bed, a sofa, a side table, and a small wooden table.

Studio, 1 King Bed with Sofa bed, Microwave

9.2 out of 10
Wonderful
(68 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed with Sofa bed, Microwave

9.4 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, Multiple Beds, Microwave

9.2 out of 10
Wonderful
(71 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave (Conference)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed with Sofa bed, Microwave (Conference)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible, Microwave

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, Multiple Beds, Mobility Accessible, Microwave

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible, Microwave (Roll-in Shower)

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, Multiple Beds, Mobility Accessible, Microwave (Roll-in Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible, Microwave

A hotel room with a sofa, a small table, a chair, a desk, a lamp, and artwork on the wall.

Studio Suite, 1 King Bed, Mobility Accessible, Microwave

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Microwave (Hearing)

A hotel room with a sofa, a small table, a chair, a desk, a lamp, and artwork on the wall.

Studio Suite, 1 King Bed, Accessible, Microwave (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Microwave (Conference, Hearing)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed, Accessible, Microwave (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Suite, 1 King Bed, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, a sofa, a coffee table, and a TV mounted on the wall.

Suite, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

9.4 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a large bed, two bedside tables with lamps, a wooden desk, and a chair.

Room, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Encanto, a neighborhood in Phoenix, Embassy Suites by Hilton Phoenix Downtown North is near a metro station. The area's natural beauty can be seen at Sunnyslope Mountain and Encanto Park, while Heard Museum and Phoenix Art Museum are cultural highlights. Phoenix Theatre and Encanto Golf Course are two other places to visit that come recommended. Explore all the area has to offer with horse riding and hiking/biking trails. Visit our Phoenix travel guide
Map
10 E Thomas Rd, Phoenix, AZ, 85012

What's nearby

  • A courtyard with a fountain, potted plants, outdoor seating, and the entrance to the Heard Museum.
    Heard Museum
    14 min walk - 0.8 miles
  • An art gallery with a large sculpture of black objects suspended from the ceiling.
    Phoenix Art Museum
    19 min walk - 1.0 mile
  • A stone bridge over a calm pond, surrounded by palm trees and rocks.
    Encanto Park
    3 min drive - 1.0 mile
  • Barrow Neurological Institute
    9 min walk - 0.5 miles
  • Phoenix Theatre
    19 min walk - 1.0 mile

Getting around

  • Thomas Rd - Central Ave Station
    4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    11 min drive

Restaurants

  • Zipps Sports Grill - Park Central
    8 min walk
  • Circle K
    9 min walk
  • Starbucks
    11 min walk
  • Panera Bread
    1 min walk
  • Original ChopShop
    9 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (USD 32 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Phoenix Downtown North have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10 PM.

Is Embassy Suites by Hilton Phoenix Downtown North pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 32.00 per day. Limited spots are available.

What time is check-in at Embassy Suites by Hilton Phoenix Downtown North?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton Phoenix Downtown North?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Phoenix Downtown North located?

Located in Encanto, this hotel is within a 10-minute walk of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Heard Museum and Phoenix Art Museum are also within 1 mi (2 km). Thomas Rd - Central Ave Station is only a 4-minute walk and Encanto - Central Ave Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Phoenix Downtown North Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1159 out of 1560 reviews
Rating 8 - Good. 241 out of 1560 reviews
Rating 6 - Okay. 71 out of 1560 reviews
Rating 4 - Poor. 45 out of 1560 reviews
Rating 2 - Terrible. 44 out of 1560 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff very nice place to stay
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean pool, good breakfast!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my mom’s birthday and stayed there for it . She enjoyed the room , the complimentary breakfast and drinks .
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The kids loved the elevators. We all really enjoyed the indoor pool and the breakfast.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great breakfast, great parking, very clean and open.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my stay was only for 1 night. My experience with staff was great. Rooms were clean
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and especially welcoming toward our two dogs! Room was comfortable and the breakfast was fantastic!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved this hotel, it was so perfect for our stay! Super clean and great amenities in every way!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The room was clean, everything worked and staff was extremely helpful and personable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with 3 children and loved the facilities! We played cards in our suite, had a good night’s sleep, enjoyed the delicious breakfast, then had a morning swim before we checked out.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and enjoyed the room, everything was great and wonderful. I highly recommend
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, all staff was courteous and professional, breakfast was outstanding, but parking a little too pricey
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the managers reception, free breakfast and restaurant. Rooms had nice amenities. It was my second time staying and I will be back soon.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and everyone was helpful and friendly I would recommend staying here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice one of the best stays at a hotel I’ve had breakfast was amazing. Lots of different selections but definitely recommend.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional! It’s really cosy for a business hotel. Room entrances are all enclosed with regular doors and walls - which gives you complete privacy, unlike other Embassy Suites hotels. The hotel is brand new, so it’s immaculate. I could relax, slept well and was fully rested during my business trip.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephan, Haley and Brendan are amazing. Anytime I go to Phoenix I stay at the Embassy solo because of the Customer Service/Hospitality the amenities that come with are just an excellent bonus!!!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly and wonderful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere once you walk in. Staff was helpful, room clean and bed was so comfortable. Loved the breakfast and late pool hours. Everytime I visot Phoenix this is my absolute hotel stay!! Until next time!!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, big breakfast buffet,
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay and really enjoyed everything about the room and the hotel. The room was clean, comfortable, and well-maintained, and it had everything I needed to feel right at home. The atmosphere was relaxing, and the overall experience was excellent from start to finish. I really appreciated the attention to detail and how comfortable everything was. I honestly have nothing negative to say about my stay. I would definitely stay here again and highly recommend it to anyone looking for a clean, comfortable, and enjoyable place to stay!
Stayed 1 night in Sep 2026