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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center

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Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Lobby
Indoor pool
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Conference, Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
10 E Thomas Rd, Phoenix, AZ, 85012

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 14 min walk - 0.8 miles
  • Phoenix Art Museum - 20 min walk - 1.1 miles
  • Phoenix Convention Center - 4 min drive - 2.4 miles

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel near Saint Joseph's Hospital and Medical Center
Located close to Barrow Neurological Institute and Heard Museum, Embassy Suites by Hilton Phoenix Downtown North provides free cooked-to-order breakfast, a free daily manager's reception, and shopping on site. The on-site restaurant, Salt River Tavern, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a 24-hour front desk, and coffee/tea in the lobby
  • A banquet hall, ATM/banking services, and multilingual staff
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 242 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Separate sitting areas, recycling, and refrigerators

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Does Embassy Suites by Hilton Phoenix Downtown North have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10 PM.

Is Embassy Suites by Hilton Phoenix Downtown North pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Phoenix Downtown North?

Self parking is available for USD 32.00 per day. Limited spots are available.

What time is check-in at Embassy Suites by Hilton Phoenix Downtown North?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Embassy Suites by Hilton Phoenix Downtown North?

Check-out is at noon.

Where is Embassy Suites by Hilton Phoenix Downtown North located?

Located in Encanto, this hotel is within a 10-minute walk of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Heard Museum and Phoenix Art Museum are also within 1 mi (2 km). Thomas Rd - Central Ave Station is only a 4-minute walk and Encanto - Central Ave Station is 11 minutes.

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Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 998 reviews
Rating 8 - Good. 163 out of 998 reviews
Rating 6 - Okay. 57 out of 998 reviews
Rating 4 - Poor. 33 out of 998 reviews
Rating 2 - Terrible. 25 out of 998 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central phoenix location. It is near a light rail station. Staff were efficient and friendly. Rooms are comfortable and the breakfast was good
Stayed 3 nights in Apr 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary drinks and breakfast, staff are really nice, good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Detra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable place to stay at . Very clean rooms were great
Stayed 3 nights in Mar 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is always a hit!
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite was a really nice room! Spacious!!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional. The front desk team, attentive breakfast crew each morning and housekeepers were all great. We really enjoyed our stay, i thought the drink tickets were a nice touch although i didn't partake it was a nice gesture.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, quiet spot in the Phoenix area.
Stayed 1 night in Nov 2024

6/10 Okay

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but due to construction next to the hotel, it was noisy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Comfy beds. Good food and nice bar.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good breakfast, and nice people.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend and stay again
Stayed 1 night in Jan 2025

6/10 Okay

feng

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Apr 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay without any problem. Not as tired as pics suggested but could have been cleaner.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Me and my family really enjoyed everything this hotel offered during our stay!🙏
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very helpful and we were here for hospital reasons staff is very accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for attending Heard Museum Guild Indian Market. 15 minute walk away. Very clean. Very helpful, gracious staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jamie Canarios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ron was amazing checking me in and communicating with me as I updated on a check in delay. The cleaning crew was kind and breakfast was very good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, quiet, & safe. Staffs are friendly. No issues. Will stay again next time in Phoenix.
Stayed 2 nights in Mar 2025

6/10 Okay

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend improving breakfast buffet, we used to stay ar embassy suites in paradise ad it was excellent .
Stayed 6 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my quiet stay at Embassy. The breakfast buffet was satisfying.
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location!
Stayed 3 nights in Dec 2024