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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center

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Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Indoor pool
Reception
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Conference, Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed - queen
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
10 E Thomas Rd, Phoenix, AZ, 85012

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 12 min walk - 0.7 miles
  • Phoenix Art Museum - 19 min walk - 1.0 mile
  • Phoenix Convention Center - 4 min drive - 2.1 miles

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel near Saint Joseph's Hospital and Medical Center
Located close to Barrow Neurological Institute and Heard Museum, Embassy Suites by Hilton Phoenix Downtown North provides free cooked-to-order breakfast, a free daily manager's reception, and shopping on site. The on-site restaurant, Salt River Tavern, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, 6 meeting rooms, and ATM/banking services
  • A banquet hall, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 242 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Separate sitting areas, recycling, and refrigerators

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Does Embassy Suites by Hilton Phoenix Downtown North have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10 PM.

Is Embassy Suites by Hilton Phoenix Downtown North pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Phoenix Downtown North?

Self parking is available for USD 32.00 per day. Limited spots are available.

What time is check-in at Embassy Suites by Hilton Phoenix Downtown North?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Embassy Suites by Hilton Phoenix Downtown North?

Check-out is at noon.

Where is Embassy Suites by Hilton Phoenix Downtown North located?

Located in Encanto, this hotel is within a 10-minute walk of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Heard Museum and Phoenix Art Museum are also within 1 mi (2 km). Thomas Rd - Central Ave Station is only a 4-minute walk and Encanto - Central Ave Station is 11 minutes.

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Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

Nice clean hotel, reasonably priced.
Stayed 1 night in Jun 2025

10/10

This place is super nice it looks clean and smells clean…will definitely be staying here again
Stayed 1 night in Jun 2025

10/10

Great stay
Stayed 1 night in Apr 2025

10/10

Room was quiet and comfy, staff was friendly and hotel has nice installations.
Stayed 1 night in May 2025

8/10

Clean, safe place to stay with helpful friendly staff.
Stayed 1 night in May 2025

10/10

Beautiful area
Stayed 1 night in May 2025

10/10

Was close to everything restaurants, sports facilities, etc.. 👍😊
Stayed 2 nights in May 2025

10/10

The hotel is really good and kept to a high standard as are all Embassy Suites. Nice pool, good breakfast, the evening reception and food options were good also. There is a $29 per day parking fee which we didn't know about until we checked in. Nice hotel great staff.
Stayed 2 nights in May 2025

10/10

was very relaxing
Stayed 2 nights in May 2025

10/10

Very beautiful property
Stayed 2 nights in Apr 2025

10/10

Would recommend!
Stayed 1 night in May 2025

10/10

Clean
Stayed 2 nights in Jun 2025

8/10

Great room layout with a circular floorplan. Location is convenient, with innumerable food choices minutes away.
Stayed 3 nights in May 2025

8/10

Very nice property
Stayed 2 nights in Apr 2025

10/10

Lovely property. Expensive parking
Stayed 1 night in May 2025

10/10

I was impressed with this property. I felt right at home with the staff and bartender.
Stayed 2 nights in May 2025

10/10

Great central phoenix location. It is near a light rail station. Staff were efficient and friendly. Rooms are comfortable and the breakfast was good
Stayed 3 nights in Apr 2025

10/10

Safe and comfortable place to stay at . Very clean rooms were great
Stayed 3 nights in Mar 2025

10/10

Nice
Stayed 1 night in May 2025

10/10

Nice and clean property
Stayed 2 nights in Apr 2025

10/10

The breakfast is always a hit!
Stayed 1 night in Mar 2025

10/10

This is a nice, quiet spot in the Phoenix area.
Stayed 1 night in Nov 2024

10/10

Great stay, good breakfast, and nice people.
Stayed 1 night in Dec 2024

10/10

The king suite was a really nice room! Spacious!!
Stayed 1 night in Mar 2025

10/10

Would recommend and stay again
Stayed 1 night in Jan 2025