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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Desert oasis awaits near Phoenix Zoo with refreshing outdoor pool and spa tub for relaxation after exploring the Arizona landscape

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior - Crowne Plaza Phoenix Airport - PHX by IHG (Phoenix)
Bar (on property) - Crowne Plaza Phoenix Airport - PHX by IHG (Phoenix)
Restaurant - Crowne Plaza Phoenix Airport - PHX by IHG (Phoenix)
Exterior - Crowne Plaza Phoenix Airport - PHX by IHG (Phoenix)
Point of interest - Crowne Plaza Phoenix Airport - PHX by IHG (Phoenix)
Crowne Plaza Phoenix Airport - PHX is near the Phoenix Zoo, offering a peaceful retreat. Guests can relax in the spa tub, swim in the outdoor pool with sun loungers, work at the 24-hour business center, or use the free WiFi. The staff is consistently praised for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

7.8 out of 10
Good
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.6 out of 10
Good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(90 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(109 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Near a metro station, Crowne Plaza Phoenix Airport - PHX by IHG is in Camelback East, a neighborhood in Phoenix with good airport proximity. Travelers eager for a bit of culture can stop by Phoenix Convention Center, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Chase Field or Mortgage Matchup Center. Visit our Phoenix travel guide
Map
4300 E Washington St, Phoenix, AZ, 85034

What's nearby

  • S'edav Va'aki Museum
    S'edav Va'aki Museum
    7 min walk - 0.4 miles
  • Salt River
    Salt River
    3 min drive - 1.2 miles
  • Sunset at Papago Park in Phoenix Arizona
    Papago Park
    4 min drive - 2.4 miles
  • El Zaribah Shriners Auditorium
    15 min walk - 0.8 miles
  • Tovrea Castle at Carraro Heights
    3 min drive - 1.2 miles

Getting around

  • 44th Street - Washington Station
    4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    11 min drive

Restaurants

  • Starbucks
    7 min drive
  • Nu Towne Saloon
    3 min drive
  • McDonald's
    7 min drive
  • Mesquite Fresh Street Mex
    10 min walk
  • Stockyards Steakhouse
    19 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel near Desert Botanical Garden
Located close to Phoenix Zoo, Crowne Plaza Phoenix Airport - PHX by IHG provides a free roundtrip airport shuttle, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at the two on-site restaurants. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, smoke-free premises, and a ballroom
  • Multilingual staff, a computer station, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 290 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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8.8 out of 10, Excellent, 2,769 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Crowne Plaza Phoenix Airport - PHX by IHG pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 12.00 per day.

What time is check-in at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM.

What time is check-out at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-out is at 11:00 AM.

Does Crowne Plaza Phoenix Airport - PHX by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Phoenix Airport - PHX by IHG located?

Located in Camelback East, this hotel is 3 mi (4.8 km) from Desert Botanical Garden and 3 mi (4.9 km) from Phoenix Zoo. Arizona State University and Chase Field are also within 6 mi (10 km). 44th Street - Washington Station is only a 4-minute walk and 44th Street Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1117 out of 2037 reviews
Rating 8 - Good. 414 out of 2037 reviews
Rating 6 - Okay. 273 out of 2037 reviews
Rating 4 - Poor. 126 out of 2037 reviews
Rating 2 - Terrible. 107 out of 2037 reviews

Reviews

Verified

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu and Bar menu both really good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, well located, good bar
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Clean and close to the airport for ease of travel
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Randall

Liked: Staff & service
Staff was very accomodating and helpful.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Masahiro

Liked: Cleanliness
Very close to the airport, so it’s very convenient to go to it
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ramesh

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Temyrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and you are right across the street from the airport. and the shuttle is super clutch.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Yes, this hotel could use a facelift but our room was clean, beds comfy and everything was functional. It was really nice to hop on the shuttle and get to the hotel after getting in on a late flight. Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Very comfortable bed. Front desk staff Ayesha was fantastic!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, room comfort
Location is really good for travelers
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Will stay again if I’m ever in Phoenix, great location to the airport and light rail. The restaurant and bar has great food and drinks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vivien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , great staff & food
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was always tight on time. Friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff is friendly, the rooms are clean and breakfast was delicious! I love that the lobby has lawn games and a foosball table, and that you need a room key to access the elevators. Parking is an extra expense, but it’s cheap and worth it to park in the garage.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner at the restaurant was delicious, and the server was very good. Our room and exercise room was very clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, awesome staff, great location from the airport
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The room was clean, the bed was comfortable. The hotel is dated and some areas could use some maintenance. It’s my second stay and I would stay again. The room was quiet.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jules

Liked: Cleanliness, staff & service, amenities
Older hotel, but clean. Friendly staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ceil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick pick up at airport Room comfy Lucy took good care of us at breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beds are good, no extras, but you pay for extras. Was quiet, air conditioning a bit noisy but typical for an older hotel. Good proximity to the airport. It was good I would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Great location to the airport and transportation options!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aloysius

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location amd amenities
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Jodi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bar were great, however the hotel itself needs a lot of work! I was expecting an updated nice hotel for the amount I paid! I would not stay here again, there are other hotels that are nicer and updated.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Tia

Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing, friendly, and accommodating. The hotel is nice but the rooms and furniture are outdated. The breakfast was not flavorful and not worth the price.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to airport
Stayed 1 night in Jan 2026