Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
1 bedroom, premium bedding, desk, iron/ironing board
Point of interest
Crowne Plaza Phoenix Airport - PHX is near the Phoenix Zoo, offering a peaceful retreat. Guests can relax in the spa tub, swim in the outdoor pool with sun loungers, work at the 24-hour business center, or use the free WiFi. The staff is consistently praised for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Sofa bed
Premium bedding
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Sofa bed
Premium bedding
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Sofa bed
Premium bedding
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Premium bedding
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (with Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Separate bedroom
Private bathroom
  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Near a metro station, Crowne Plaza Phoenix Airport - PHX by IHG is in Camelback East, a neighborhood in Phoenix with good airport proximity. Travelers eager for a bit of culture can stop by Phoenix Convention Center, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Camelback Mountain. Looking to enjoy an event or a game? See what's going on at Chase Field or PHX Arena.
Map
4300 E Washington St, Phoenix, AZ, 85034

What's nearby

  • Phoenix Zoo - 4 min drive - 2.9 miles
  • Desert Botanical Garden - 5 min drive - 3.3 miles
  • Arizona State University - 7 min drive - 4.9 miles
  • Phoenix Convention Center - 8 min drive - 5.4 miles
  • Chase Field - 8 min drive - 5.4 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪Burger King - ‬6 min walk
  • ‪Paco’s Tacos - ‬13 min walk
  • ‪Mesquite Fresh Street Mex - ‬10 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel near Desert Botanical Garden
Located close to Phoenix Zoo, Crowne Plaza Phoenix Airport - PHX by IHG provides a free roundtrip airport shuttle, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at the two on-site restaurants. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
  • A banquet hall, a vending machine, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 290 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

Does Crowne Plaza Phoenix Airport - PHX by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Crowne Plaza Phoenix Airport - PHX by IHG pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Phoenix Airport - PHX by IHG?

Self parking is available for USD 12.00 per day.

What time is check-in at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-in begins at 4:00 PM.

What time is check-out at Crowne Plaza Phoenix Airport - PHX by IHG?

Check-out is at 11:00 AM.

Does Crowne Plaza Phoenix Airport - PHX by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Phoenix Airport - PHX by IHG located?

Located in Camelback East, this hotel is 3 mi (4.8 km) from Desert Botanical Garden and 3 mi (4.9 km) from Phoenix Zoo. Arizona State University and Chase Field are also within 6 mi (10 km). 44th Street - Washington Station is only a 4-minute walk and 44th Street Station is 8 minutes.

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Reviews

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 910 out of 1632 reviews
Rating 8 - Good. 323 out of 1632 reviews
Rating 6 - Okay. 212 out of 1632 reviews
Rating 4 - Poor. 103 out of 1632 reviews
Rating 2 - Terrible. 84 out of 1632 reviews

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, amenities
I really liked how close the hotel is to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was very friendly and helpful!!
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to airport, with shuttle, and across the street from Sky Train.
Stayed 1 night in Sep 2025

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful! Nice rooms, comfy beds.
Stayed 1 night in Sep 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before of after a flight
Stayed 1 night in Aug 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to airport.
Stayed 1 night in Sep 2025

10/10 Excellent

T Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and well kept property with a very helpful and friendly staff. It is ridiculously conveniently located near the airport, I was off my plane and in my room in about 30 mins. I would absolutely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Tachini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was the primary reason for choosing the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time at this hotel and I really like the accessibility from the airport, great bed and food.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accomodating!!
Stayed 1 night in Sep 2025

8/10 Good

Loretta

Liked: Staff & service, amenities
Comfortable bed I couldn’t check in as early as I would have liked But worked out eventually Staff was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Easy access to airport. Psid parking is way cheaper than airport. Will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport. Excellent service. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, and professional
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

6/10 Okay

Kayo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is old and has basic amenities. Plus is convenient location to Sky Harbor Airport. Also, front desk staff and shuttle bus driver were all very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Maryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Beds comfortable. TV easy to use. Pool looked inviting but didn't have time to use it. Great location near the airport.
Stayed 2 nights in Sep 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with convenient shuttle to airport. Staff was quick to address issues.
Stayed 1 night in Aug 2025

6/10 Okay

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
in addition to the room rate, you also have to pay $12 for parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room. Easy to adjust room temperature.
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the hotel. The location was great, it was conveniently close to the airport, and everything was clean and well-maintained.
Stayed 1 night in Jul 2025