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Best Western North Phoenix Hotel

2.5 star property
Hotel with free breakfast, near Castles N' Coasters

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Photo gallery for Best Western North Phoenix Hotel

Property amenity
Reception
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021

What's nearby

  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Metrocenter - 9 min walk - 0.5 miles
  • Arizona State University-West Campus - 7 min drive - 4.7 miles
  • Grand Canyon University - 8 min drive - 5.4 miles
  • Phoenix Convention Center - 13 min drive - 11.7 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel near Castles N' Coasters
Located close to Arizona State University-West Campus and Grand Canyon University, Best Western North Phoenix Hotel provides a free breakfast buffet, a grocery/convenience store, and laundry facilities. For some rest and relaxation, visit the hot tub. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and a gym.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and an outdoor pool
  • Express check-out, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms include comforts such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 10 2025 to May 24 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
  • Parking area
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

Does Best Western North Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM. The property will be renovating the pool from May 10 2025 to May 24 2025 (completion date subject to change).

Is Best Western North Phoenix Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western North Phoenix Hotel?

Self parking is free at this property.

What time is check-in at Best Western North Phoenix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western North Phoenix Hotel?

Check-out is at 11 AM.

Where is Best Western North Phoenix Hotel located?

Located in North Mountain, this hotel is 1.1 mi (1.8 km) from Castles N' Coasters and within 9 mi (15 km) of Arizona State University-West Campus and Grand Canyon University. Phoenix Convention Center and PHX Arena are also within 12 mi (20 km). 19th Avenue/ Dunlap Station is 26 minutes by foot.

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Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Love the stay very clean room great price and very nice breakfast.
Stayed 1 night in May 2025

8/10

Property was nice for a basic, no fuss stay. Staff was nice and hotel was well kept.
Stayed 2 nights in Apr 2025

10/10

Overall, a pleasant stay.
Stayed 1 night in Apr 2025

10/10

It was a great place to stay. Clean
Stayed 3 nights in May 2025

10/10

The staff was amazing! The property was great! The area is not very safe
Stayed 2 nights in Apr 2025

10/10

Hotel is at a convenient location.
Stayed 1 night in Mar 2025

8/10

It was conveniently located to the activities I had planned for that area.
Stayed 4 nights in Apr 2025

10/10

All the staff was very friendly and helpful with questions we had about places to check out and the rooms was very clean and quiet for being just off the highway plus reasonable price for the 3 nights we stayed and also had great breakfast.
Stayed 3 nights in Mar 2025

10/10

Wonderful staff. Clean facility. Super nice huge room. Great breakfast. What is not to like.
Stayed 1 night in May 2025

10/10

Very clean hotel, friendly staff.
Stayed 4 nights in Feb 2025

8/10

Excellent room and breakfast at a reasonable rate. Nice, helpful staff. Have stayed here twice and would again.
Stayed 3 nights in Dec 2024

10/10

Very nice place and friendly staff
Stayed 1 night in Mar 2025

8/10

Hotel was clean and quiet
Stayed 3 nights in Feb 2025

8/10

The room was decent and clean. The staff was nice. Breakfast was okay.
Stayed 1 night in Apr 2025

10/10

Complementary breakfast
Stayed 1 night in Apr 2025

10/10

Convenient location - easy on and off the freeway. Many dining options within a short drive. The breakfast was typical, plenty of variety.
Stayed 3 nights in Mar 2025

2/10

It was a nice stay until after checkout. When we checked in I was charged 651
Stayed 5 nights in Apr 2025

10/10

This place was so good
Stayed 4 nights in Feb 2025

10/10

Great
Stayed 3 nights in Apr 2025

10/10

.
Stayed 1 night in May 2025

10/10

Great location and even though it’s next to the freeway, it was far enough from the noise and hidden from view. Very clean room and the bed was super comfortable! I had the pool to myself almost every morning!
Stayed 3 nights in Mar 2025

8/10

Lovely friendly staff very spacious room . Thank you for the treats and bags for my dog
Stayed 1 night in Mar 2025

6/10

everything perfect. No hassles
Stayed 1 night in Mar 2025

10/10

Great place to stay!
Stayed 3 nights in Oct 2024

10/10

Michelle was super amazing and helpful 😃
Stayed 1 night in Apr 2025