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Best Western North Phoenix Hotel

2.5 star property
Hotel with free breakfast, near Castles N' Coasters

Choose dates to view prices

Photo gallery for Best Western North Phoenix Hotel

Exterior
Laptop workspace, blackout drapes, iron/ironing board, bed sheets
Lobby
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
Free daily buffet breakfast
In the heart of North Phoenix, Best Western North Phoenix Hotel offers a warm welcome with a breakfast buffet, laundry facilities, and convenient grocery/convenience store. Unwind in the spa tub or swim laps in the outdoor pool with sun loungers and umbrellas; relax by the fireplace or stay active at the gym - all while enjoying helpful staff that guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021

What's nearby

  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Metrocenter - 8 min walk - 0.5 miles
  • Arizona State University-West Campus - 7 min drive - 4.7 miles
  • Grand Canyon University - 8 min drive - 5.4 miles
  • Phoenix Convention Center - 13 min drive - 11.7 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪LongHorn Steakhouse - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬3 min drive
  • ‪Denny's - ‬11 min walk

About this property

Best Western North Phoenix Hotel

Hotel near Castles N' Coasters
Located close to Arizona State University-West Campus and Grand Canyon University, Best Western North Phoenix Hotel provides a free breakfast buffet, a grocery/convenience store, and laundry facilities. For some rest and relaxation, visit the hot tub. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and a gym.
You'll also enjoy perks such as:
  • Swimming pool along with sun loungers and pool umbrellas
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and an outdoor pool
  • Express check-out, a computer station, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms include comforts such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Similar properties

Exterior

SpringHill Suites Phoenix North

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.2 out of 10, Very Good, 1,002 reviews
SpringHill Suites Phoenix North

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

Does Best Western North Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM.

Is Best Western North Phoenix Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western North Phoenix Hotel?

Self parking is free at this property.

What time is check-in at Best Western North Phoenix Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at Best Western North Phoenix Hotel?

Check-out is at 11 AM.

Where is Best Western North Phoenix Hotel located?

Located in North Mountain, this hotel is 1.1 mi (1.8 km) from Castles N' Coasters and within 9 mi (15 km) of Arizona State University-West Campus and Grand Canyon University. Phoenix Convention Center and Mortgage Matchup Center are also within 12 mi (20 km). 19th Avenue/ Dunlap Station is 26 minutes by foot.

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Reviews

Best Western North Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1033 reviews
Rating 8 - Good. 247 out of 1033 reviews
Rating 6 - Okay. 84 out of 1033 reviews
Rating 4 - Poor. 26 out of 1033 reviews
Rating 2 - Terrible. 34 out of 1033 reviews

Reviews

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

BLAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the value was fantastic.
Stayed 1 night in Sep 2025

6/10 Okay

Lina

Disliked: Amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but they should at least stock the fridge in the room with drinking water, staff very professional and efficient
Stayed 1 night in Oct 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allways a good option.
Stayed 1 night in Sep 2025

8/10 Good

bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not use pet area shopping across the highway
Stayed 4 nights in Sep 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay very clean room great price and very nice breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service
Overall, a pleasant stay.
Stayed 1 night in Apr 2025

6/10 Okay

Barbara

Liked: Cleanliness
Breakfast options were adequate but not much to choose from. Really disappointed that coffee makers were taken out of the rooms.
Stayed 6 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Clean
Stayed 3 nights in May 2025

8/10 Good

Estebane

Good
Stayed 1 night in Jul 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly and helpful with questions we had about places to check out and the rooms was very clean and quiet for being just off the highway plus reasonable price for the 3 nights we stayed and also had great breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

marsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and breakfast at a reasonable rate. Nice, helpful staff. Have stayed here twice and would again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay!!!

Norman at the front desk was awesome!!!! Nice quiet pool area, friendly/helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Oct 2024

6/10 Okay

Lourdes

Liked: Cleanliness, staff & service
I didn't like that i had check in at the exactly time not at least 1 hr before I was going to pay $25.00 dlls
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and even though it’s next to the freeway, it was far enough from the noise and hidden from view. Very clean room and the bed was super comfortable! I had the pool to myself almost every morning!
Stayed 3 nights in Mar 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy beds staf was courteous breakfast was really good
Stayed 1 night in Sep 2024

10/10 Excellent

Anmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

8/10 Good

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff there were friendly. The room was clean and well kept. Check in was quick and I checked out on my phone. Room service was offered. The hotel offers free breakfast. The food was average.
Stayed 1 night in Mar 2025

8/10 Good

Ozzy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as expected
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our visit. Nice room, food and service. We will certainly come back. Good price too.
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay.

Great place to stay. Clean and comfortable rooms. Nice pool and hot tub and a pretty good breakfast. We left there happy!
Stayed 2 nights in Oct 2024

10/10 Excellent

Casha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Friendly staff. Would stay again.
Stayed 1 night in Nov 2024

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