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Best Western North Phoenix Hotel

2.5 star property
Relax by firelight after a day of thrills at Castles N' Coasters. Recharge for your next adventure with our hearty breakfast buffet.

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Photo gallery for Best Western North Phoenix Hotel

Lobby - Best Western North Phoenix Hotel (Phoenix)
Exterior - Best Western North Phoenix Hotel (Phoenix)
Laptop workspace, blackout drapes, iron/ironing board, bed sheets - Best Western North Phoenix Hotel (Phoenix)
Property amenity - Best Western North Phoenix Hotel (Phoenix)
Exterior - Best Western North Phoenix Hotel (Phoenix)
In the heart of North Phoenix, Best Western North Phoenix Hotel offers a warm welcome with a breakfast buffet, laundry facilities, and convenient grocery/convenience store. Unwind in the spa tub or swim laps in the outdoor pool with sun loungers and umbrellas; relax by the fireplace or stay active at the gym - all while enjoying helpful staff that guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed,Non-Smoking,Wet Bar,Microwave and Refrigerator,Wi-Fi

  • Sleeps 2

Two Queen Room with Sofabed

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Pet Friendly King Room with Wet Bar

  • Sleeps 2

Pet Friendly Accessible King Room with Roll in Shower

  • Sleeps 2

Pet Friendly King Room with Kitchenette

  • Sleeps 2

Pet Friendly King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

King Room with Sofabed

  • Sleeps 4

About the neighborhood

Located in North Phoenix, a neighborhood in Phoenix, Best Western North Phoenix Hotel is near a metro station and near theme parks. Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights and Castles N' Coasters is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Mortgage Matchup Center or Peoria Sports Complex. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking. Visit our Phoenix travel guide
Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021

What's nearby

  • Phoenix_CastlesnCoasters_6068411_02
    Castles N' Coasters
    15 min walk - 0.8 miles
  • Phoenix_GrandCanyonUniversity_502345_07
    Grand Canyon University
    9 min drive - 5.4 miles
  • Arizona Canal
    2 min walk - 0.1 miles
  • Rose Mofford Sports Complex
    3 min walk - 0.2 miles
  • Rose Mofford Dog Park
    5 min walk - 0.3 miles

Getting around

  • 19th Avenue/ Dunlap Station
    6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    23 min drive

Restaurants

  • In-N-Out Burger
    2 min drive
  • Raising Cane's Chicken Fingers
    2 min drive
  • Lin’s Grand Buffet
    3 min drive
  • Texas Roadhouse
    3 min drive
  • Burger King
    2 min drive

About this property

Best Western North Phoenix Hotel

Hotel near Castles N' Coasters
Located close to Arizona State University-West Campus and Grand Canyon University, Best Western North Phoenix Hotel provides a free breakfast buffet, a grocery/convenience store, and laundry facilities. For some rest and relaxation, visit the hot tub. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and a gym.
You'll also enjoy perks such as:
  • Swimming pool along with sun loungers and pool umbrellas
  • Free self parking
  • RV/bus/truck parking, an electric car charging station, and an outdoor pool
  • Express check-out, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms include comforts such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

Does Best Western North Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM.

Is Best Western North Phoenix Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western North Phoenix Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at Best Western North Phoenix Hotel?

Check-out is at 11 AM.

Where is Best Western North Phoenix Hotel located?

Located in North Phoenix, this hotel is 1.1 mi (1.8 km) from Castles N' Coasters and within 9 mi (15 km) of Arizona State University-West Campus and Grand Canyon University. Phoenix Convention Center and Mortgage Matchup Center are also within 12 mi (20 km). 19th Avenue/ Dunlap Station is 26 minutes by foot.

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Reviews

Best Western North Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 615 out of 1007 reviews
Rating 8 - Good. 243 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly friendly, and the breakfast was fresh
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

CINDY RENEE

Liked: Cleanliness, staff & service
Clean room, good breakfast
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room..good breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness
Wonderful hot tub
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! The rooms were always turned over and clean each night.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Angelica

Liked: Staff & service
Disliked: Amenities
Easy to park staff very attentive and polite.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , quiet and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness
We stayed five nights and enjoyed the pool and bbq area , using the bbq multiple times during our stay. Made us feel right at home.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities
Comfortable and quiet I enjoy staying there
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western is certainly one of the better ones. The decor is up to date, the room nicely decorated, very clean with a great flow. The tub actually works!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cristen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and our room was pretty clean. The only issues we had was the loudest of the AC unit, especially since it was hot we needed to keep it on at night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jessica

great customer service!! hotel is clean and the rooms also!! breakfast was great!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
I always try to stay here. The room is perfect. The breakfast plentiful and there's enough variety.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Moses

Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and pleasant. The room was clean, and the bathroom was spotless.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kim A

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Extra towels, etc. were readily available from the front desk. Staff was generally friendly and helpful. The breakfast was good.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the price. Basic breakfast, weak coffee. But good food and restaurants close by. Don’t get a room next to the exit as you will be woken up all night
Sunset
Best place to park
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Room was very comfortable and the staff weee very friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities
Quiet and relaxing
Stayed 2 nights in Jan 2026
Verified

8/10 Good

BRENDA KAY

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ghazal

Liked: Cleanliness, amenities
Great breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Room was clean n tidy. Was given a handicap room and the breakfast left a bit to be desired.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
service was good room was clean breakfast was excellent
Stayed 1 night in Oct 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, housekeeping was efficient
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good hot breakfast, friendly staff
Stayed 1 night in Oct 2025