Ratings based on 1,363 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
They charged an unexpected $80 charge
by A verified traveler
Posted Apr 17, 2024 on Expedia
The property was immaculately maintained. The rooms were nice and the pools were plentiful.
Comment from Hotel Management
Apr 18, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our property to be immaculately maintained and enjoyed the comfort of our rooms as well as our plentiful pools. Your kind words truly motivate us to continue providing exceptional service and maintaining high standards. We hope to welcome you back for another fantastic stay in the future!
by A verified traveler from Sherwood Park
Posted Apr 16, 2024 on Expedia
Great golf , awesome service & amazing food . Beautiful water park
Comment from Hotel Management
Apr 18, 2024 by Rachel, Front Office Manager, Hotel Management
We're delighted to hear you enjoyed your experience! Providing great golf, excellent service, delicious food, and a beautiful water park are all essential parts of what we strive to offer. Thank you for taking the time to share your positive feedback. We hope to welcome you back again soon for another fantastic visit! Warm Regards,The Arizona Grand Management Team
by A verified traveler
Posted Apr 16, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you for the 4 stars! We are glad to hear you enjoyed your stay at Arizona Grand Resort & Spa and hope you visit Phoenix again!Warm Regards,
by A verified traveler
Posted Apr 15, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you for the 5 stars! We are glad to hear you enjoyed your stay at Arizona Grand Resort & Spa and hope you visit Phoenix again!Warm Regards,
by A verified traveler from Joseph City
Posted Apr 14, 2024 on Expedia
Na
Comment from Hotel Management
Apr 16, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you for the 4 stars! We are glad to hear you enjoyed your stay at Arizona Grand Resort & Spa and hope you visit Phoenix again!Warm Regards,
by A verified traveler
Posted Apr 14, 2024 on Expedia
The water park was fantastic!!
Comment from Hotel Management
Apr 16, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you for the 5 stars! We are glad to hear you enjoyed your stay at Arizona Grand Resort & Spa and we are so glad you had a great time at our Oasis water park! Please see us again for your next summer vacation!Warm Regards,
by A verified traveler
Posted Apr 14, 2024 on Expedia
The ground of the resort is beautiful and well-kept. The room we stayed in (Mountainside) was more dated than expected. We enjoyed the water park and the athletic club with three teens during our two-day stay.
Comment from Hotel Management
Apr 16, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you for sharing your feedback! We're glad you enjoyed our resort but apologize for any disappointment with the suite. We're thrilled your family had a great time at our water park and athletic club. Your comments are valuable for our improvement. We hope to welcome you back soon and ensure your next stay exceeds expectations.Sincerely,The Arizona Grand Management Team
by A verified traveler
Posted Apr 13, 2024 on Expedia
Good
Comment from Hotel Management
Apr 16, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you for the 5 stars! We are glad to hear you enjoyed your stay at Arizona Grand Resort & Spa and hope you visit Phoenix again!Warm Regards,
by A verified traveler
Posted Apr 13, 2024 on Expedia
Very nice place. I particularly like the option of going to the water park, with its large pools and lazy river, or lounging at the smaller pool and hot tub available to each group of units. The smaller pool provided towels, ice, restrooms and water in each area.
Comment from Hotel Management
Apr 16, 2024 by Rachel, Front Office Manager, Hotel Management
Thank you for your great review! We're glad you enjoyed our resort, especially our water park and smaller pool areas. Your feedback helps us improve, and we hope to see you again soon!Warm Regards,The Arizona Grand Management Team