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TOYOKO INN PHNOM PENH

3.0 star property
Hotel with a conference center, steps from Riverside

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Photo gallery for TOYOKO INN PHNOM PENH

Exterior
Point of interest
Lobby lounge
View from room
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Restaurant

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About the neighborhood

Map
No.11, Koh Pich Road (No.78), Sangkat Tonle Bassac, Phnom Penh

What's nearby

  • NagaWorld Casino - 6 min walk - 0.4 miles
  • Independence Monument - 2 min drive - 1.1 miles
  • Royal Palace - 3 min drive - 1.3 miles
  • Central Market - 4 min drive - 2.3 miles
  • Tuol Sleng Genocide Museum - 4 min drive - 1.8 miles

Getting around

  • Phnom Penh Railway Station - 13 min drive
  • Phnom Penh Intl. Airport (PNH) - 35 min drive

Restaurants

  • ‪Naga2 - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪BROWN Coffee and Bakery - ‬9 min walk
  • ‪Indochine @Nagaworld Hotel - ‬6 min walk
  • ‪កាហ្វេ​ ដយ​ ឆាង | ร้านกาเฟ ดอยช้าง - ‬12 min walk

About this property

TOYOKO INN PHNOM PENH

Hotel near Riverside
Located close to Independence Monument and Silver Pagoda, TOYOKO INN PHNOM PENH provides free breakfast, dry cleaning/laundry services, and a bar. A conference center and a restaurant are available to all guests.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), multilingual staff, and a front-desk safe
  • A water dispenser, free newspapers, and a 24-hour front desk
  • Meeting rooms, an elevator, and luggage storage
Room features
All 328 rooms boast comforts such as air conditioning, as well as amenities like safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese, Khmer

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

TOYOKO INN PHNOM PENH
TOYOKO PHNOM PENH
TOYOKO INN PHNOM PENH Hotel
TOYOKO INN PHNOM PENH Phnom Penh
TOYOKO INN PHNOM PENH Hotel Phnom Penh

Frequently asked questions

Is TOYOKO INN PHNOM PENH pet-friendly?

No, only service animals are welcome at the property.

How much is parking at TOYOKO INN PHNOM PENH?

Limited spots are available.

What time is check-in at TOYOKO INN PHNOM PENH?

Check-in start time: 4 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at TOYOKO INN PHNOM PENH?

Check-out is at 10 AM.

Does TOYOKO INN PHNOM PENH provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is TOYOKO INN PHNOM PENH located?

Located in Chamkar Mon, this hotel is within 1 mi (2 km) of Riverside, Independence Monument, and Royal Palace. Silver Pagoda and National Museum of Cambodia are also within 2 mi (3 km).

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TOYOKO INN PHNOM PENH Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 134 reviews
Rating 8 - Good. 54 out of 134 reviews
Rating 6 - Okay. 29 out of 134 reviews
Rating 4 - Poor. 9 out of 134 reviews
Rating 2 - Terrible. 4 out of 134 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
朝食に白米が食べられるというクチコミを見てこちらに決めました。 コロナの影響でお客さんが少ないでしょうし仕方ないのかもですが、楽しみにしていた朝食が冷たいパンとソーセージ、目玉焼きがto go boxに入れられており、トースターはおろか、塩コショウやケチャップ等もないと言われ、このホテルにした意味が半分はなくなりました。 冷蔵庫はありますが温度調節のつまみが取れており回せず、結局冷える事なく利用できませんでしたし、時計の電池も切れたまま放置され意味がなかったです。 とはいえカンボジア在住の私には、半年ぶりの湯船はありがたかったですし、お部屋は清潔でした。
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

kato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

SHIGEFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

むっきー, 日本、京都

Liked: Cleanliness, staff & service, property conditions & facilities
シャワーのお湯の調整が、少し残念でした？！…>_<… お水を別料金で買ったのですが、部屋に入れておいてくれて助かりました！(๑˃̵ᴗ˂̵)
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
シャワー🚿のお湯が出たり出なかったり、
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfort Not far away from exhibition This is good hotel around Koh Petch, Cambodia
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
エレベーターや朝食会場のキャパシティが明らかに足りていない。
Stayed 2 nights in Nov 2019

10/10 Excellent

CHUN KUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值的飯店

很棒的飯店，大廳接待有禮貌，還有機場接送，地點也很棒，早餐好吃，唯一小缺點就是房間小了點，但不影響整體評價。向大家推薦
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が狭いです。仕方ないですね。
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room , Clean and convention. Good hotel. Location wise it's near Aeon Mall (5 min walk)
Stayed 5 nights in Sep 2019

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超值飯店

飯店人員服務親切及到位, 是出差人士最佳的選擇!
Stayed 6 nights in Aug 2019

10/10 Excellent

WEN FA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

YUN-HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

CIAOYIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cbjktfoitfggjiuwyehebe eejdhdjsjejd d djsksjsjdjvdgsgue e shsjsidjdjdjdjdb
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

yoyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本の東横インそのもので、日本人にとってはとても安心感があります。清潔で居心地が良い。フロントスタッフは日本語が話せなかったのが、あら？と思った。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日系ビジネスホテルです、ｼﾝｸﾞﾙは狭く、ﾀﾞﾌﾞﾙは無駄に広いけど…まあまあです。
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed

The hotel has the worst customer service. Upon arrival at about 3.30pm, we were told that check in time is 4pm and check out is 10am, strictly no extension unless we are club members. We were told to hang around the lobby till 4pm, very inflexible. When we request for 1 extra towel, we were told it is chargeable as 1 guest is entitled to 1 towel per day. The next day when we got back to the hotel, we noticed that the hand towels were not changed as one of the towels was damped. I called for a change of towels but was told to pick up from the front desk myself. At the front desk, the receptionist said that housekeeping has complained that we put our skincare and cosmetic on one of the hand towels, if there is stain, we will be charged upon check out. This was really annoying. When I asked why the towels were not changed, she said they were still clean, no need to change. This was so contradicting. How do they determine if the towels are dirty enough to change? When there is stains? And we are charged for stains!!! Not only towels were not changed, the cups we used were not washed, toilet rolls and tissue were not replenished. When we asked for toilet rolls, we were told to wait till housekeeping make up our room to replenish. We have to insist that we get the toilet rolls. I wonder what does the housekeeping do everyday. We stayed on a non-smoking floor but the corridor smell of cigarette and saw cigarette butt on the floor. Our 3 nights stay was very unpleasant.
Stayed 3 nights in Apr 2019

8/10 Good

chungyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間很乾淨清潔

住宿的地點在市中心, 要吃東西都很方便, 房間不大, 但就是日式的, 很乾淨清潔
Stayed 1 night in Mar 2019

8/10 Good

WEI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hitel

Hotel are clean N staff kind helpful good value for the money
Stayed 1 night in Apr 2019