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Shangri-La Phnom Penh

Property class: 4.5

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Photo gallery for Shangri-La Phnom Penh

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas - Shangri-La Phnom Penh (Phnom Penh)
Property video
View from room - Shangri-La Phnom Penh (Phnom Penh)
Lobby - Shangri-La Phnom Penh (Phnom Penh)
Front of property - Shangri-La Phnom Penh (Phnom Penh)
Located close to Cambodia-Vietnam Friendship Monument and Royal Palace, Shangri-La Phnom Penh provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. Treat yourself to some rest and relaxation at The Spa at Shangri-La, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 11 of 11 rooms

View all photos for One Bedroom Apartment City King

In-room safe, individually decorated, individually furnished, desk

One Bedroom Apartment City King

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Apartment River King

In-room safe, individually decorated, individually furnished, desk

One Bedroom Apartment River King

  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City King

In-room safe, individually decorated, individually furnished, desk

Deluxe City King

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River King

In-room safe, individually decorated, individually furnished, desk

Deluxe River King

  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River Twin

Deluxe River Twin | In-room safe, individually decorated, individually furnished, desk

Deluxe River Twin

  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club City King

In-room safe, individually decorated, individually furnished, desk

Horizon Club City King

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club City Twin

In-room safe, individually decorated, individually furnished, desk

Horizon Club City Twin

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club River King

In-room safe, individually decorated, individually furnished, desk

Horizon Club River King

  • River view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite City King

In-room safe, individually decorated, individually furnished, desk

Executive Suite City King

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite River King

In-room safe, individually decorated, individually furnished, desk

Executive Suite River King

  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior City King

In-room safe, individually decorated, individually furnished, desk

Superior City King

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Chamkar Mon neighborhood, Shangri-La Phnom Penh is connected to a shopping center. Cambodia-Vietnam Friendship Monument and Royal Palace are notable landmarks, and travelers looking to shop may want to visit Central Market and Phnom Penh Night Market. Riverside and National Museum of Cambodia are two other places to visit that come recommended. Visit our Phnom Penh travel guide
Map
Village No14, Sam Dach Hun Sen Rd., Tonle Bassac Commune, Chamkarmorn Dist, Phnom Penh, 120101

What's nearby

  • Cambodia-Vietnam Friendship Monument
    Cambodia-Vietnam Friendship Monument
    12 min walk - 0.7 miles
  • Phnom Penh riverside. Cambodia
    Riverside
    15 min walk - 0.8 miles
  • Royal Palace
    Royal Palace
    17 min walk - 0.9 miles
  • AEON Mall
    7 min walk - 0.4 miles
  • NagaWorld Casino
    7 min walk - 0.4 miles

Getting around

  • Phnom Penh Railway Station
    13 min drive
  • Techo Intl. Airport (KTI)
    47 min drive

Restaurants

  • Mekong Lounge
    1 min walk
  • La Vida Sky Bar
    4 min walk
  • Kommune
    1 min walk
  • The Atelier
    1 min walk
  • Altitude
    1 min walk

About this property

Shangri-La Phnom Penh

Luxury family-friendly hotel near Riverside
Located close to Cambodia-Vietnam Friendship Monument and Royal Palace, Shangri-La Phnom Penh provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. Indulge in some rest and relaxation at The Spa at Shangri-La, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self parking
  • Limo/town car service, continental breakfast (surcharge), and babysitting (surcharge)
  • Concierge services, a 24-hour front desk, and meeting rooms
Room features
All 303 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Highchairs and free infant beds
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 32.96 for adults and USD 14.48 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,379 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • Area rugs in room
  • Elevator (43 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 54 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 32.96 for adults and USD 14.48 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shangri-La Phnom Penh Hotel
Shangri-La Phnom Penh Phnom Penh
Shangri-La Phnom Penh Hotel Phnom Penh

Frequently asked questions

Does Shangri-La Phnom Penh have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Shangri-La Phnom Penh pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Phnom Penh?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Phnom Penh?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Phnom Penh located?

This family-friendly Phnom Penh hotel is located in the business district, within 1 mi (2 km) of Riverside, Cambodia-Vietnam Friendship Monument, and Royal Palace. National Museum of Cambodia and Phnom Penh Night Market are also within 2 mi (3 km).

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Reviews

Shangri-La Phnom Penh Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 32 out of 37 reviews
Rating 8 - Good. 4 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and inviting. Hotel staff were friendly and professional. There’s a nice pool to relax at. The breakfast buffet had a variety of options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome on arrival, lovely room and great stay generally. We stayed 2 nights and opted for breakfast inclusive which was a fabulous experience. The buffet offers everything and anything you might want for breakfast, very impressive set up and a delicious pastry selection.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pechseda

Nice hotel, good location, great breakfast. Very kind and accommodating staff!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Traci

Liked: Cleanliness, amenities, property conditions & facilities
Staff super nice, excellent views, super clean and basically brand new!! Highly recommend!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. We took full advantage of the lounge. The gym was fantastic. And most importantly, the staff were all wonderful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff’s is very nice.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Takumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to stay this hotel again.I appreciate for good services
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally welcoming and friendly. They went over and beyond to ensure that we were happy. Starting with the concierge on arrival and the receptionists on the 49th floor as well as the entire dining experience on the 48th floor for both the breakfast and dinner services. There was a wide variety of food options for breakfast. We decided to have dinner and breakfast every day at the Shangri La during our stay because of the presentation, taste, sanitary, and attention to details by the staff who were very friendly and thoughtful. This stay will remain as a special reminder of the kind and hospitable people of Phnom Penh and Cambodia in general.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Patrice Pierre Henri

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful suite, super nice staff and great amenities.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

SUSANTHA

Good driver
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nickole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, it was a very nice and welcoming stay.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

ALVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome by the staff. Nice room with comfortable bed. Highly recommend
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Suhaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather new and still getting their way around a Shangrila but nice they’re ready this will be awesome!!!
Rooftop Pool
View from the lounge
Little welcome snacks
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

JINPYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed by the friendly response of all staff
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience. Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

asuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
てて
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

soo hyun

Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Terrance

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Scott

Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marcello

Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcello

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Huy

Stayed 1 night in Sep 2025
Verified

8/10 Good

Tin Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025