Village No14, Sam Dach Hun Sen Rd., Tonle Bassac Commune, Chamkarmorn Dist, Phnom Penh, 120101
What's nearby
NagaWorld Casino - 7 min walk - 0.4 miles
Cambodia-Vietnam Friendship Monument - 12 min walk - 0.7 miles
Royal Palace - 17 min walk - 0.9 miles
National Museum of Cambodia - 3 min drive - 1.5 miles
Central Market - 4 min drive - 1.9 miles
Getting around
Phnom Penh Railway Station - 13 min drive
Phnom Penh Intl. Airport (PNH) - 36 min drive
Restaurants
Naga2 - 11 min walk
Starbucks - 5 min walk
BROWN Coffee and Bakery - 9 min walk
Indochine @Nagaworld Hotel - 6 min walk
កាហ្វេ ដយ ឆាង | ร้านกาเฟ ดอยช้าง - 12 min walk
About this property
Shangri-La Phnom Penh
Luxury family-friendly hotel near Riverside
Located close to Cambodia-Vietnam Friendship Monument and Royal Palace, Shangri-La Phnom Penh provides a shopping mall on site, dry cleaning/laundry services, and a health club. Indulge in some rest and relaxation at The Spa at Shangri-La, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as conference space and a sauna.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool
Free self parking
Limo/town car service, continental breakfast (surcharge), and babysitting (surcharge)
A 24-hour front desk, 5 meeting rooms, and a porter/bellhop
Room features
All 303 individually furnished rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
Highchairs and free infant beds
Recycling and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hair dryers
55-inch Smart TVs with cable channels
Wardrobes/closets, electric kettles, and housekeeping
Languages
Chinese (Mandarin), English, French
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Limo/town car service
Free secured, covered self parking on site
Food and drink
Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 32.96 for adults and USD 14.48 for children
3 restaurants
Couples/private dining
Snack bar/deli
Things to do
Children's pool
Full-service spa
Health club
Outdoor pool
Sauna
Shopping mall
Family friendly
Babysitting (surcharge)
Children's pool
High chair
In-room crib
In-room sofa bed
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
12,379 square feet of conference space
5 meeting rooms
Full-service spa
Spa open daily
Accessibility
Area rugs in room
Elevator (43 inch wide door)
Tile flooring in public areas
Tile flooring in room
More
1 building
54 floors
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Pillow menu
Single sofa bed
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch smart TV with cable channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 32.96 for adults and USD 14.48 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Shangri-La Phnom Penh Hotel
Shangri-La Phnom Penh Phnom Penh
Shangri-La Phnom Penh Hotel Phnom Penh
Frequently asked questions
Does Shangri-La Phnom Penh have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.
Is Shangri-La Phnom Penh pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Phnom Penh?
Self parking is free at this property.
What time is check-in at Shangri-La Phnom Penh?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Shangri-La Phnom Penh?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Shangri-La Phnom Penh located?
This family-friendly Phnom Penh hotel is located in the business district, within 1 mi (2 km) of Riverside, Cambodia-Vietnam Friendship Monument, and Royal Palace. National Museum of Cambodia and Phnom Penh Night Market are also within 2 mi (3 km).
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Shangri-La Phnom Penh Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was exceptionally welcoming and friendly. They went over and beyond to ensure that we were happy. Starting with the concierge on arrival and the receptionists on the 49th floor as well as the entire dining experience on the 48th floor for both the breakfast and dinner services. There was a wide variety of food options for breakfast. We decided to have dinner and breakfast every day at the Shangri La during our stay because of the presentation, taste, sanitary, and attention to details by the staff who were very friendly and thoughtful.
This stay will remain as a special reminder of the kind and hospitable people of Phnom Penh and Cambodia in general.
Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience.
Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here.