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Sensory Park Urban Hotel

Property class: 3.5

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Photo gallery for Sensory Park Urban Hotel

A modern indoor swimming pool with clear blue tiles, wooden ceiling, and potted plants. - Sensory Park Urban Hotel (Phnom Penh)
Property video
A modern indoor space with a view of a tall building through a grid of vertical blinds. There are multiple planters with various green plants and a built-in bench area. - Sensory Park Urban Hotel (Phnom Penh)
A modern restaurant with a city view, featuring a wooden ceiling, large windows, and a polished floor. - Sensory Park Urban Hotel (Phnom Penh)
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains. - Sensory Park Urban Hotel (Phnom Penh)
Located close to Independence Monument and Royal Palace, Sensory Park Urban Hotel provides a free daily manager's reception, a rooftop terrace, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, THE SENSORY CAFÉ, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A modern bedroom with a large bed, a wardrobe with a mirror, and a wall-mounted artwork.

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Double Room

A hotel room with a bed, desk, chair, TV, and large windows with curtains.

Club Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

A hotel room with two beds, a desk with a laptop, a chair, and a TV.

Club Twin Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Double Room

A hotel room with a large bed, a TV mounted on the wall, and a wooden wardrobe.

Executive Double Room

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Phnom Penh, Sensory Park Urban Hotel is in the city center. Independence Monument and Royal Palace are notable landmarks, and travelers looking to shop may want to visit AEON Mall and Central Market. National Museum of Cambodia and Tuol Tom Pong Market are two other places to visit that come recommended. Visit our Phnom Penh travel guide
Map
No 32, street 282, Boeng Keng Kang 1, Boeng Keng Kang, Phnom Penh, Phnom Penh, 120102

What's nearby

  • A cityscape at night with a prominent illuminated tower and modern buildings.
    Independence Monument
    10 min walk - 0.6 miles
  • A multi-story building with a courtyard, palm trees, and a pathway.
    Tuol Sleng Genocide Museum
    12 min walk - 0.7 miles
  • A traditional Thai temple with ornate architecture, a large central building, and a surrounding garden.
    Royal Palace
    15 min walk - 0.8 miles
  • A bustling market with stalls selling various goods, a central archway, and flags.
    Central Market
    4 min drive - 1.0 mile
  • AEON Mall
    19 min walk - 1.0 mile

Getting around

  • Phnom Penh Railway Station
    5 min drive
  • Techo Intl. Airport (KTI)
    44 min drive

Restaurants

  • kai zaab
    5 min walk
  • Spinelli Coffee Phnom Penh
    1 min walk
  • Lim Try Porridge Restaurant (林弟粥) លឹម ទ្រី បបរស24ម៉ោង
    7 min walk
  • Tom Yum Kung
    3 min walk
  • Highground Sky Lounge Bar
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 10 for adults and USD 3 to 5 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • THE SENSORY CAFÉ

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 10 for adults, and USD 3 to 5 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number K002-902005006

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sensory Park Urban Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sensory Park Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sensory Park Urban Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Sensory Park Urban Hotel?

Check-out is at 12:30 PM.

Does Sensory Park Urban Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sensory Park Urban Hotel located?

Located in Boeung Keng Kang, this hotel is within 1 mi (2 km) of Independence Monument, Royal Palace, and AEON Mall. Central Market and National Museum of Cambodia are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sensory Park Urban Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

9.4

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 44 out of 63 reviews
Rating 8 - Good. 12 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Tons of dinning option close by.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was all exceptionally pleasant, professional and welcoming. The rooms and facilities were all comfortable and well maintained. The restaurant food and staff I consider the best I’ve encountered in Cambodia. I highly recommend a stay at this hotel.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Convenient location, staff are kind and nice, room is small and clean so good enough for a short stay.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
Stayed 13 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm. Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really positive, across the board.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great facilities and great breakfast.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No.1 hotel in Phnom penh
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will LOVE it

Lovely place!! You will be super happy you chose it.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean hotel. Staff was nice and friendly. Has all the amenities a top hotel would have (including a steam room and sauna!). Breakfast was included and was good. You cannot beat the value you get from this hotel for the price. Even if the price of this hotel was similar to the “more expensive” hotels, I would probably still stay here!
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Everything was perfect. The only thing I didn’t like was that, in my opinion, the a/c wasn’t cold enough in the room
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

It’s all about maintenance

My first stay in this hotel was June last year. It’s clean and new at that time. But the level of cleanliness declines rapidly. The chair is full of shoes marks and the carpet is dirty. But I have to give compliments to the staff. They are polite and helpful.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness

Total disappointment

I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

Ok stay

Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8). Reception was ok but concierge can’t make restaurant reservations. Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times. Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available. At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end. Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both. Our room also smelled of stale cigarette smoke. Overall ok but I think I’d look elsewhere for next time.
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Stolen money and No refund after promised

This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm. Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out. When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days. So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract. Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave
Stayed 13 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt bra läge, bra service, inget märkvärdigt rum men trevligt och fräscht.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールやサウナ、ジムあり設備は素晴らしかったです！ジムは十分すぎるものでした！シャワーの水圧も最高でした！近くに24のスーパーもあり便利でした！
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

スタッフがフレンドリーでとてもいいホテルでした。Wi-Fiがもう少しはやければ文句なし。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
食事が美味しかったです。
朝食のフルーツ
ディナーのデザート
スイカシェイク
スイカジュース
Stayed 5 nights in Dec 2025