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SY Guesthouse

3.0 star property
Victorian guesthouse with an indoor pool and a restaurant

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Photo gallery for SY Guesthouse

Skydiving
Lobby sitting area
Bar (on property)
Front of property
Basic Twin Room | Free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

About the neighborhood

Map
#72, Street 172, Sangkat Phsar Thmey III, Khan Daun Penh, Phnom Penh, 855

What's nearby

  • Royal Palace - 5 min walk - 0.3 miles
  • National Museum of Cambodia - 7 min walk - 0.4 miles
  • Central Market - 10 min walk - 0.6 miles
  • Phnom Penh Night Market - 15 min walk - 0.8 miles
  • Wat Phnom - 17 min walk - 0.9 miles

Getting around

  • Phnom Penh Railway Station - 19 min walk
  • Phnom Penh Intl. Airport (PNH) - 29 min drive

Restaurants

  • ‪Oyster House 2 - ‬4 min walk
  • ‪The Happy Damrei Board Game Cafe - ‬2 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬2 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪La Dolce Vita - ‬3 min walk

About this property

SY Guesthouse

Guesthouse near Royal Palace
Located close to National Museum of Cambodia and Sorya Shopping Center, SY Guesthouse provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this guesthouse include:
  • An indoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Luggage storage, a front-desk safe, and concierge services
Room features
All guestrooms at SY Guesthouse offer comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

More

  • 2 buildings
  • 3 floors
  • Built in 2016
  • Smoke-free property
  • Victorian architecture

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per vehicle (one way)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

SY Guesthouse Phnom Penh
SY Phnom Penh
SY Guesthouse Guesthouse
SY Guesthouse Phnom Penh
SY Guesthouse Guesthouse Phnom Penh

Frequently asked questions

Does SY Guesthouse have a pool?

Yes, this property has an indoor pool.

Is SY Guesthouse pet-friendly?

No, pets are not allowed at this property.

How much is parking at SY Guesthouse?

Self parking is free at this property.

What time is check-in at SY Guesthouse?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at SY Guesthouse?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does SY Guesthouse provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25.00 per vehicle applies.

Where is SY Guesthouse located?

Located in Phnom Penh City Centre, this guesthouse is within a 10-minute walk of Royal Palace, Riverside, and National Museum of Cambodia. Sorya Shopping Center and Central Market are also within 15 minutes. Phnom Penh Railway Station is 19 minutes by foot.

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SY Guesthouse Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 5 out of 25 reviews
Rating 2 - Terrible. 7 out of 25 reviews

5.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Not what I expected

The staff were very nice and helpful, as were the other guests. I felt uncomfortable staying here as a woman, especially with my young son. This felt like an old brothel. I've lived in Cambodia for a long time, and my standards are quite low, but this was quite bad. Garbage laying around near our room. The place felt trashy. I will say that the air conditioning worked well and the room had a private bathroom.
Stayed 1 night in Jun 2020

4/10 Poor

Jacco

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a knowledges upon checkin by front desk, talking on the phone was more important. Overal cleanliness disaster, spiderwebs everywhere in the room and loose wiring of lamps. Stained towels.
Stayed 1 night in Mar 2020

6/10 Okay

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

The pictures look way better than the guest house. Very unclean. Staff not friendly. Warning only stairs. I was on 5 th floor. Don’t recommend
Stayed 2 nights in Mar 2020

2/10 Terrible

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decent cheap hotel

Decent hotel, you get what you pay for. People working there were friendly and helpful. The room was a bit tired with stains on the walls and bedding, but apart from that the room was a decent size and we slept fine.
Stayed 2 nights in Feb 2020

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

I got what I pay

The guesshouse is a big noisy from the bars downstairs, the zone I didn’t like it at all , many people from the night bars at the early morning all f**** so I didn’t recommend this property.
Stayed 1 night in Jan 2020

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

2/10 Terrible

Mats

Stayed 1 night in Jan 2020

4/10 Poor

Vanesa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
He de decir que lo mejor fue la amabilidad del personal. Aunque la ubicación es buena el sitio está bastante sucio, en concreto la habitación y baño. Montones de sábanas acumuladas en el pasillo incluso un chaval durmiendo encima de ellas. El primer día comimos en el restaurante del hotel y pasó una rata, volvió a pasar delante de 3 personas trabajadores del hotel y nadie hizo nada. Bastante desagradable.
Stayed 2 nights in Dec 2019

2/10 Terrible

david

Stayed 5 nights in Oct 2019

2/10 Terrible

Merlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where is the guesthouse?

Guesthouse was not located where it was advertised. I wasted a booking and a tuktuk ride. The address led me to some dark road. Caution!
Stayed 1 night in Oct 2019

8/10 Good

MATHILDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour le prix payé il n’y a rien à dire à part le tout petit bémol de la propreté dans la chambre et le bruit le soir (boîte karaoké juste en face !). Le personnel est attentionné et prêt à vous aider. La personne de l’accueil nous a réservé notre bus pour Ho Chi Minh et nous a donné plein de conseil. L’emplacement est parfait. Dans le centre.
Stayed 1 night in Aug 2019

4/10 Poor

Bophana

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nuit terrible !

On ne nous a pas attribué la chambre que nous avons commandée avec fenêtre vue sur la ville. Par contre, la fenêtre donne sur un couloir, une sorte de passage pissoire. Toute la nuit jusqu'à 4heures du matin, nous n'avons pas pu dormir à cause des bruits assourdissants provenant des boîtes de nuit voisins. les taies d'oreillers étaient oubliées. Heureusement le personnel était agréable.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine, nothing to rave about. Mainly a good spot for a 1 night convenience stay. The pool is in restaurant area so just way too awkward to use, the rooms itself was fine however the noise was very loud until 11pm so not ideal for someone who is a light sleeper. However the staff were excellent, and the restaurant onsite was convenient. As I said good for a small stay.
Stayed 1 night in Jul 2019

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, room comfort

Pleasant enough.

Nice room, but quite small, though bathroom was large and LOVELY! Outside corridor a bit grim, stairs a bit steep and tricky of you have luggage. AC and WiFi good. Few minutes walk from central market, area buzzing.
Stayed 2 nights in Jun 2019

2/10 Terrible

Michel

Disliked: Cleanliness, property conditions & facilities, room comfort

La chambre ne correspondait pas à la réservation,

Stayed 12 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 4 nights in Feb 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room was lovely and comfortable but housekeeping was slack, regularly only replaced us with one towel even though there was two of us and always forgot to top up the toilet paper. The Location is great however and very central
Stayed 9 nights in Nov 2018

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little spot!

Great staff, great food, super staff especially Bob! Aircon and fan bathroom was little run down but had hot water. Awesome comfy soft doona for a good nights sleep.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 2.5 star muchless 3

Does not look like the pictures at all. Mattresses were extremey old and broken. Rooms extremely small and cramped. Walls and cracks looked cheaply and quickly pieced together. Pool is in the main lobby and does not look very clean like the picture, can't relax there.
Stayed 3 nights in Aug 2018

6/10 Okay

Winston, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid if possible

The room is small with little space for putting things and movement. The staff seems nonchalant at best although location is near the Central Market and a modern shopping mall Soyra Centre Point. If you are NOT the fussy type, this hotel is just ok for you.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

部屋は古いが、安いので良しとする

浴室の天井に穴があったり、壁が継ぎはぎだらけだったり、造りそのものがまずくてシャワーを浴びる度に便器がびしょ濡れになるなど、欠陥はあるが、1000円程度で個室に泊れるので私にとっては問題なかった。隣のレストランで宴が毎晩あって、23時ころまで音楽が鳴り響いているが、それ以降は静かになる。一、二度宴会の後酔っぱらった連中が道で騒いでいたことがあったが、夜通しではなくその後静かになったので、夜中以降は静かに寝られる。位置している道路が支線なので夜間は車の通りが無くなるので、車の騒音も殆ど聞こえない。テレビの映りはあまり鮮明ではなかったと思うが、ネット接続は安定していた。受付傍にバーがあり、小さいプールもあった。従業員が非常に愛想良いので、居心地はかなり良かった。部屋が古くても気にならないという人にはお勧め。中心街にも近く、スーパーマーケットがある「ソリヤ百貨店」まで徒歩8分。
Stayed 7 nights in May 2018

8/10 Good

Yeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入住

友善的員工，清潔的房間，確定床單是送洗過的（笑），但位在夜店周邊，如果不介意晚上有免費歌唱秀，是很棒的住宿地點，房價包含早餐，超划算！
Stayed 5 nights in Apr 2018