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Queen Wood Hotel

3.5 star property
Riverwalk hotel with a rooftop terrace and a 24-hour front desk

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Queen Wood Hotel in Phnom Penh City Centre blends comfort with hospitality. Guests enjoy an English breakfast, spa services, and an outdoor pool with a children's area. The rooftop terrace offers city views, while free WiFi and on-site laundry add convenience.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Single Room, 1 Twin Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Single Room, 1 Twin Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Studio Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
75, St.136, Sangkat Phars Kandal I, Khan Doun Penh, Phnom Penh

What's nearby

  • Riverside - 3 min walk - 0.2 miles
  • Phnom Penh Night Market - 5 min walk - 0.3 miles
  • Central Market - 7 min walk - 0.4 miles
  • Wat Phnom - 9 min walk - 0.5 miles
  • Royal Palace - 10 min walk - 0.6 miles

Getting around

  • Phnom Penh Railway Station - 17 min walk
  • Techo Intl. Airport (KTI) - 51 min drive

Restaurants

  • ‪126 Restaurant - ‬1 min walk
  • ‪Ostro - ‬2 min walk
  • ‪Juniper Gin Bar - ‬2 min walk
  • ‪Fatboy Sub & Sandwich Shop - ‬3 min walk
  • ‪Park Cafe - ‬1 min walk

About this property

Queen Wood Hotel

Family-friendly hotel near Royal Palace
Near Riverside, Queen Wood Hotel provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to a massage or other spa services. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Limo/town car service, express check-out, and express check-in
  • A front-desk safe, tour/ticket assistance, and free newspapers
Room features
All 77 individually furnished rooms include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Designer toiletries, tubs or showers, and hair dryers
  • 24-inch LCD TVs with premium channels
  • On-request microwaves, childcare services, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Green Corainder
  • Terrestrial Lounge

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Microwave on request
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Queen Wood Hotel
Queen Wood Hotel Phnom Penh
Queen Wood Phnom Penh
Queen Wood Hotel Hotel
Queen Wood Hotel Phnom Penh
Queen Wood Hotel Hotel Phnom Penh

Frequently asked questions

Does Queen Wood Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Queen Wood Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Queen Wood Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Queen Wood Hotel?

Check-out is at noon.

Does Queen Wood Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 10 per vehicle applies.

Where is Queen Wood Hotel located?

This family-friendly Phnom Penh hotel is located on the riverwalk, within a 10-minute walk of Kandal Market and Royal Palace. Old Market and Phnom Penh Night Market are also within 10 minutes. Phnom Penh Railway Station is 17 minutes by foot.

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Reviews

Queen Wood Hotel Reviews

6.2

6.2

Cleanliness

7.4

Location

6.8

Staff & service

5.6

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 125 reviews
Rating 8 - Good. 44 out of 125 reviews
Rating 6 - Okay. 36 out of 125 reviews
Rating 4 - Poor. 16 out of 125 reviews
Rating 2 - Terrible. 21 out of 125 reviews

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an even greater staff.
Stayed 2 nights in May 2025

6/10 Okay

Gunnar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good value for few $$$

Cheap hotel with quite poor standards Front desk staff is very friendly. Area is perfect for the ones who want to party in girlie bars everything is near
Stayed 2 nights in Jan 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no free breakfast provided as advertised. Otherwise it was a good stay. The pool is very nice.

2/10 Terrible

Matthew

Disliked: Staff & service

Bad stay

They lied about free breakfast with room. Was told they would not give me any compensation by front desk. Totally unacceptable
Stayed 2 nights in Nov 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Did not go to bar in hotel
Stayed 1 night in Nov 2025

4/10 Poor

MARIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A evitar...

Reservei um quarto triplo com pequeno almoço e foi dado 2 quartos com ar condicionado a funcional mal (a temperatura exterior era de 39°) e o hotel não ser pequenos almoços como anunciado e pago. As casas de banho tinham pouca higiene (cabelos) e em mau estado.
Stayed 2 nights in Apr 2024

6/10 Okay

Philipp

Disliked: Staff & service
Musste ins Spital. Sehr teuer.
Stayed 9 nights in Feb 2024

6/10 Okay

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück war im preis enthalten, aber die hatten nicht mal ne tasse kaffee. Kein Restaurantbetrieb. Für 46 euro nacht total überteuert
Stayed 4 nights in Jan 2023

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buchung wird nicht angenommen.

Das Hotel ist in einemsehr schlechten Zustand, es gibt KEIN Fruehstueck und der Pool ist auch ausser Betrieb. Da ich auf Beides wert gelegt habe, wollte ich mein Geld zurueck, aber HOTEL.COM ist gut im kassieren aber nicht im Erstatten.
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deeply in need of renovation, room description is not correct.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
感じ悪い、不潔　差別がある
Stayed 6 nights in Mar 2020

4/10 Poor

Yannick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affreux sale pourri

Hotel miteux petit dejeuner affreux 2 plateaux de fruit avec plus de moucherons que de fruit, café il y en a quasiment jamais, tout est tres sale, la piscine tellement sale que jai pas osez me baigné ! Vraiment affreux jai pris des photos pour montrer l'hôtel réellement !
Je ne veux pas savoir c'est quoi les traces
Derrière le rideau c'est pas une vrai fenêtre ! 2 morceau de plastiques !
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Would not recommend

The first night at this hotel they gave me a horrible room full of bedbugs (I killed 10 of them), very dirty, the water bottles were already opened, no window, I asked to change the room and the second room was actually decent, pretty big and clean, so I advise to check the room first
Stayed 4 nights in Feb 2020

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

criminal staff

Many more cheaper options in the area. a bunch of criminals work here. It has Bed bugs, rooms are small and the lady working during the day tried charging cash for the breakfast
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Grosse Zimmer, sehr alte Betten und Einrichtungen. Bettlacken waren überall mit Flecken voll. Komischer Geschmack im Zimmer. Raum ist sehr feucht. Personal hilft wenn mann sie etwas fragt sind aber nicht besonders freundlich und die meisten können fast kein Englisch. Frühstück ist okei aber der Raum zum Essen nicht sehr Einladend. Zu diesem Preis würde ich dieses Hotel nicht nochmals Buchen.
Stayed 3 nights in Jan 2020

6/10 Okay

daniel

Liked: Staff & service

Moyen

Chambres vétustes. L’hôtel a besoin d'un rafraîchissement. Accueil correct et petit déjeuner copieux. Mal insonorisé.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
Had a problem getting to Phnom Penh;- Emirates airlines would say 'an at of god' told Queen wood hotel i would be 1 or 2 days late. When i arrived for 3rd night booked and paid for; they insisted i had to pay again and had lost my original booking. This was for $25 which i paid cash
Stayed 3 nights in Jan 2020

6/10 Okay

Daan

Disliked: Staff & service
Not very clean or friendly. Cheap price so cheap room
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
+Pool auf der Dachterrasse gleich neben dem Restaurant.Guter Zimmerservice. -Frühstücksbuffet könnte reichhaltiger sein.Jeden Tag dasselbe.Man ißt sich schnell ab
Stayed 8 nights in Dec 2019

4/10 Poor

THIBAUT

Disliked: Staff & service, room comfort

Il y a mieux

Je n'ai pas eu la chambre réservée ni le lit double. La qualité des chambres est décevante (bruyante et peu confortable). Piscine agréable. Sans la piscine c'est comme une guest house.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is open 24/7 and it’s amazing, staff especially receptionist provide all what you need or give you advise about your needs, full recommendation to future tourists
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Air Con made a noise only. No lift to the top floor. Located in the middle of the street market.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

No where and nothing to impressing us much. There's just regular cheap hotel and no star no value. Anyone can stay there just one night and no more than two nights that's it, there's no place to exciting even thought the restaurant's the price too high and tasteless for to compare some other the restaurant near by. I wouldn't to recommend any of my friends to stay there.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Bitten by bed bug all night. Don't stay in Room 311. It is dirty and you will wake up in pain with plenty of bed bug
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times. And I normally say 5* but never take your wife or girlfriend. They will run screaming. Last time was poor. Some bug in the bed bit me and I slapped it and blood went everywhere. Let’s hope it was my blood and that it had never eaten anyone else. I don’t especially blame the hotel. It’s the tropics. And the alternative is a cancer inducing pesticide. On the last day I turned up for breakfast at 09:45. Lights off. Everything cleared. She told me they closed at 10am. Yes you read that correctly. Very rude she was too. Strange. I know all the staff and most are great. And both the double locks on my room door were broken. My wife would have freaked. No she would have walked. I put a chair against the door. It’s cheap I’m every sense. And one day no shampoo was left for me in the bathroom. The friendly night porter fixed that by taking from an empty room. I will go back as it’s close to my friends’ house. But I will check the locks next time and insist on a room change if necessary.
Stayed 6 nights in Jun 2019
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