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New York Hotel

3.5 star property
Travelers unwind with rejuvenating Thai massages at this central Phnom Penh hotel where international cuisine awaits and bike rentals make city exploration easy

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Photo gallery for New York Hotel

Lobby sitting area - New York Hotel (Phnom Penh)
Front of property - New York Hotel (Phnom Penh)
Deluxe Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar - New York Hotel (Phnom Penh)
Lobby - New York Hotel (Phnom Penh)
Superior Double Room | Premium bedding, down comforters, Select Comfort beds, minibar - New York Hotel (Phnom Penh)
New York Hotel in Phnom Penh City Centre offers a daily manager's reception for a hospitable stay. Guests can book Thai massages to relax after exploring the city and choose between two on-site restaurants serving local specialties, all while enjoying high-speed WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Deluxe Double

Premier Deluxe Double | Premium bedding, down comforters, Select Comfort beds, minibar

Premier Deluxe Double

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Twin

Premier Deluxe Twin | Premium bedding, down comforters, Select Comfort beds, minibar

Premier Deluxe Twin

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located on a river, New York Hotel is in Phnom Penh City Centre, a neighborhood in Phnom Penh. Sorya Shopping Center and Central Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Palace Park and Preah Sihanouk Garden. Phnom Penh Fantasy World and Water Garden are also worth visiting. Visit our Phnom Penh travel guide
Map
No 256, Preah Monivong Blvd, S/K Boeung Raing, Khan Daun Penh, Phnom Penh, 12211

What's nearby

  • Central Market in Phnom Penh
    Central Market
    5 min walk - 0.3 miles
  • Royal Palace showing a park, heritage elements and a castle
    Royal Palace
    12 min walk - 0.7 miles
  • Beautiful courtyard, but sadly the museum wasn’t as great
    National Museum of Cambodia
    14 min walk - 0.8 miles
  • Playing tour guide for the weekend exploring the market, good coffee on street 136 and this beautiful view of the clock garden in Wat Phnom. More on Wat Phnom: http://bit.ly/1v8y6o8
    Wat Phnom
    17 min walk - 0.9 miles
  • Orussey Market
    7 min walk - 0.4 miles

Getting around

  • Phnom Penh Railway Station
    12 min walk
  • Techo Intl. Airport (KTI)
    47 min drive

Restaurants

  • Angkor Duck Noodle
    7 min walk
  • Laodifang Restaurant
    4 min walk
  • Lucky Burger
    3 min walk
  • Capitol Restaurant
    5 min walk
  • Haiyoulai 好友来潮汕餐厅
    4 min walk

About this property

New York Hotel

Hotel near Royal Palace
Located close to Riverside, New York Hotel provides a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a Thai massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a bar and a 24-hour business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, 1 meeting room, and smoke-free premises
Room features
All 69 rooms feature comforts such as fireplaces and premium bedding, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Select Comfort beds, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • New York

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (380 square feet of space)
  • Meeting room

Outdoors

  • On a lake

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

New York Hotel Phnom Penh
New York Phnom Penh
New York Hotel Hotel
New York Hotel Phnom Penh
New York Hotel Hotel Phnom Penh

Frequently asked questions

Is New York Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at New York Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at New York Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does New York Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–midnight on request. A fee of USD 15.00 per vehicle applies.

Where is New York Hotel located?

Located in Phnom Penh City Centre, this hotel is within a 15-minute walk of Sorya Shopping Center and Royal Palace. Central Market and Orussey Market are also within 10 minutes. Phnom Penh Railway Station is 12 minutes by foot.

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Reviews

New York Hotel Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 64 out of 163 reviews
Rating 8 - Good. 57 out of 163 reviews
Rating 6 - Okay. 27 out of 163 reviews
Rating 4 - Poor. 8 out of 163 reviews
Rating 2 - Terrible. 7 out of 163 reviews

Reviews

8/10 Good

Sabin

Liked: Cleanliness
Excellent stay, safe hotel and breakfast is delicious!
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Lovel room and quiet. Comfy bed too
Stayed 2 nights in Jan 2026

6/10 Okay

Lac

Liked: Cleanliness
The room need tlc. Great location and lots of restaurants closed by. Enjoy the breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Nara

Room was cleaned. The bathroom tub was kind of wobble a bit. Staffs were friendly.
Stayed 1 night in Jan 2026

8/10 Good

ISAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and yummy breakfast
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness
The bathroom was horrible, the bathtub was not attached securely water ran down the sides and front as nothing was sealed and flooded the bathroom floor and made is extremely slippery. I had to use several towels to dam up the tub to try to keep the floor safe to stand and walk on. I did tell the front seat but I don’t think they understood me. The breakfast was subpar limited selection the food choices were not my choice the staff was friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities
Great staff, always polite and helpful. The buffet breakfast is phenomenal, with a view.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overa stayed was great. The staffs are friendly. The location is convenient to the shop, royal palace and the U.S embassy.
Stayed 6 nights in Nov 2023

8/10 Good

Vichea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel

We had booked 3 rooms and each room was spacious and modern looking, AC was working properly. We arrived a little early and the hotel was so accommodating to our early arrival. We did request extra towels the second night we were there and the hotel said they ran out, and never updated us. Other than this minor incident our stay was enjoyable and pleasant. Good place for family, quiet neighborhood not a party scene.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were super clean and comfortable, the breakfast was great, we loved staying here. We did look around for a pool though, and were disappointed as this was mentioned on the site. No pool... this just needs updating.
Stayed 3 nights in Nov 2023

2/10 Terrible

Abbas

Disliked: Amenities
Worst hotel I have stayed in Phnom Penh. Only Plus is the location. Stayed there for 1 night and I was thankful it was just one night. Dark room with bare minimum lighting. No kitchen. Rude front guy. Asked him for one phone call and he said it will cost me money. Asked for heating up food (no microwave in the hotel). Air conditioning close to none. No hot water. Worst experience ever. Charge 40$ for the night. Got 10 time better hotel for 20$ a night, with everything and get service. Would not recommend whatsoever. Asked hotel staff for help and they literally said no English and moved along.
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness
It was okay
Stayed 3 nights in Nov 2025

10/10 Excellent

Sot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay. This is my 3 visit here from America.
Stayed 1 night in Feb 2025

2/10 Terrible

chann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rate should be about 10 usd a night

Location is great but horrible condition
Stayed 1 night in Jul 2025

4/10 Poor

Phanny

Disliked: Cleanliness, staff & service, amenities
Location was very nice but staff was very rude and disrespectful. The towel was stained with blood and dirty very dirty Accommodations were ok
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient and easy to reach, with some attractions nearby and also plenty of currency exchange shops in the area. One thing to note: the receptionist wasn’t aware of the city bus that goes to the airport. It’s worth checking online, there’s a significant price difference (only 1500 KHR, no change is given). The photos in the listing appear to be edited; the building is older than shown. Daily toiletries and two complimentary bottles of water are provided.
Stayed 2 nights in Sep 2025

4/10 Poor

Jozef

Disliked: Cleanliness, property conditions & facilities
Dirty old hotel. Rubbish
Stayed 3 nights in Mar 2024

10/10 Excellent

Chipo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To finish renovation soon, around tubs so that water does not flow off the tubs onto toilet areas.
Stayed 1 night in Dec 2023

6/10 Okay

TAKAYUKI

Liked: Staff & service
Considering the price, I may need to compromise. The water drain in the shower area is a bit clogged, and sometimes the elevator does not work properly, but everything else is okay.
Stayed 13 nights in Feb 2024

6/10 Okay

Sophal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The A/C was not cooling properly.
Stayed 1 night in Dec 2024

4/10 Poor

Theodore W

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was so badly kept that upon arrival at the hotel main entrance address, the taxi driver informed me that the hotel was vacant and closed. Windows, building, sidewalks etc were all unclean. Found a side entrance after seeing someone inside. Was told that there were ten guests in the entire hotel. Spiderwebs, dirt, dust, everywhere. Photos on Expedia are not exactly fake but there is an apparent 10-year time gap from when the photos were taken and the present. Very few lights at the hotel and almost no air conditioning. Furniture in lobby extremely tattered and torn. I waited in the lobby while searching for another hotel. Sadly refund was no longer available. Expedia should find a better way to check on their listings.
Stayed 3 nights in Feb 2023

6/10 Okay

Somnang

Disliked: Cleanliness, amenities, property conditions & facilities
The room have cockroach, their is a flood in the batroom after shower water goes everywhere. Lack of blanket and pillow
Stayed 2 nights in Feb 2026

8/10 Good

Yadirell

This is excellent value based on what you paid for.
Stayed 7 nights in Nov 2025

6/10 Okay

Jean marc

La chambre en bon état.personel ok Serviettes usées
Stayed 2 nights in Nov 2025