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Ban Ban Hotel

Property class: 4.5

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Photo gallery for Ban Ban Hotel

A hotel reception area with a long counter, metal chairs, and a large wooden cabinet. - Ban Ban Hotel (Phnom Penh)
A bar area with multiple shelves of bottles, a counter with bar stools, and a person in a red shirt behind the bar. - Ban Ban Hotel (Phnom Penh)
A hotel room with two beds, a dining area, and a TV. - Ban Ban Hotel (Phnom Penh)
A high-rise hotel with a central atrium and a swimming pool. - Ban Ban Hotel (Phnom Penh)
A swimming pool with a clear view of the sky and flags in the background. - Ban Ban Hotel (Phnom Penh)
Consider a stay at Ban Ban Hotel and take advantage of a coffee shop/cafe, a bar, and a health club. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and a steam room.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe King City View

A hotel room with a large bed, a dining table with chairs, a city view, and a framed picture on the wall.

Deluxe King City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for No View Double Room

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a chair in a hotel room.

No View Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Twin Room

A hotel room with two beds, a desk, and a chair.

City View Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin City View

A hotel room with two beds, a desk, and a chair.

Deluxe Twin City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for City View Twin Suite

A hotel room with two beds, a wooden headboard, a nightstand with a vase of flowers, and a framed picture on the wall.

City View Twin Suite

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Family Suite

A hotel room with two beds, a desk, and a chair.

City View Family Suite

  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for City View Double Room

A hotel room with a large bed, a dining area, and a city view through the windows.

City View Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for CITY VIEW DOUBLE ROOM

Hypo-allergenic bedding available, minibar, in-room safe, desk

CITY VIEW DOUBLE ROOM

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

DOUBLE CITY VIEW

  • Sleeps 4

DOUBLE DELUXE CITY VIEW

  • Sleeps 4

About the neighborhood

Located in Sen Sok, a neighborhood in Phnom Penh, Ban Ban Hotel is in a shopping district. Grand Phnom Penh Golf Club and Royal Cambodia Phnom Penh Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Palace Park and Preah Sihanouk Garden. Water Garden and Phnom Penh Fantasy World are also worth visiting. Visit our Phnom Penh travel guide
Map
Phnom Penh Hanoi Friendship Blvd (1019), 322, Phnom Penh, Phnom Penh, 12101

What's nearby

  • A bustling market with stalls selling various goods, a central archway, and flags.
    Central Market
    16 min drive - 3.8 miles
  • AEON Mall Sen Sok City
    8 min drive - 1.7 miles
  • Royal University of Phnom Penh
    9 min drive - 1.7 miles
  • Water Garden
    9 min drive - 1.9 miles
  • TK Avenue Mall
    10 min drive - 2.1 miles

Getting around

  • Phnom Penh Railway Station
    18 min drive
  • Techo Intl. Airport (KTI)
    60 min drive

Restaurants

  • Gaga Skybar
    4 min drive
  • tai tai Seafood 2
    3 min drive
  • Starbucks
    3 min drive
  • Myeong Wol Gwan Korean Restaurant
    2 min walk
  • TUBE Coffee Sea Tv
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Ban Ban Coffee
  • Ban Ban Sky Bar
  • Chinese & Khmer
  • Pub & Western Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,658 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 21 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15.00 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Ban Ban Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–9:00 PM.

Is Ban Ban Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Ban Ban Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Ban Ban Hotel?

Check-out is at 12:30 PM.

Does Ban Ban Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 15.00 per vehicle applies.

Where is Ban Ban Hotel located?

Located in Sen Sok, this luxury hotel is within 3 mi (5 km) of Royal University of Phnom Penh, TK Avenue Mall, and AEON Mall Sen Sok City. Water Garden is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ban Ban Hotel Reviews

8.4

Very Good

8.0

Cleanliness

6.4

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service and breakfast.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Stapana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearness and excellent customer service
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Stapana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the bed sheets and the room. Good size room. Good security systems. Areas can be improved . Staffs knowledge of the international booking system . Available of the food services after normal hours. It is important for guests coming from different time zones. . The shower floor is slippery. Should have a shower pad. . No tower hangers inside the shower room.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Sothearos

Disliked: Staff & service, amenities, property conditions & facilities
The front desk person was very polite but very unhelpful. We booked 6 rooms and one of the rooms didn’t have windows. Since the hotel was very vacant, I asked if we could just have a room with windows. It was a no, and the $40 extra on card reader didn’t work. I went back and forth 4-5 times before it finally worked after he kept badgering to pay even thought it was his own card reader. The man directing traffic was very nice. Breakfast was ok. There was a wide selection. Overall, much better options at the same price and waayy better options for just $10 or so more.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Staff & service, property conditions & facilities
One night stay. Worked perfectly
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Thy

FAIR CONDITION
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

JOHN C L TEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Good
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Daniel-Philippe

Liked: Cleanliness
Disliked: Staff & service
The as states 5 * but not to International Hotel standards. Perhaps for Cambodia. The safe was not secure nor operational; staff spoke very little English; my room was cleaned day 4 of my 5 nite stay. Do not recommend and will not stay there on my return. 30 min Tuk Tuk minimum from cultural and tourist attraction
Verified review

6/10 Okay

SUNGHO

Liked: Room comfort
Disliked: Cleanliness

위치는 조용하고 전체적으로 중간정도의

전체적으로는 좋은 편이다. 직원들은 서로 안되는 영어지만, 최선을 다한다. 라운지바는 너무 좋다. 동양인이 압도적으로 많다. 위치는 조금 불편하다. 청소는 열심히 한다. 그러나 구석구석 제대로 알려준 사람이 없는 듯 하다. 조식은 매일 거의 같다. 캄보디아 호텔들 공통사항처럼 배수는 엉망이다. 와이파이 약하다. 가끔 정전된다. 바퀴벌레 나온다. 방음은 중간이다. 가족, 연인여행보다 출장이 좋다. 정말 연인과 함께 간다면 다시 한 번 고려해 보길 권장한다.
침대위 머리쪽 틈
Stayed 7 nights in Apr 2023
Verified review

8/10 Good

Hoseok

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Hoseok

Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

kyoung woon

Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

jung moon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Jason

Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Ashlee

Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Inc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Stapana

Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Inhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Chul

Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022