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The Imperial Hotel and Convention Centre Phitsanulok

Property class: 4

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Photo gallery for The Imperial Hotel and Convention Centre Phitsanulok

A swimming pool with a tiled deck, surrounded by palm trees and a building with a distinctive conical roof. - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)
A restaurant with outdoor seating overlooking a swimming pool and palm trees. - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)
A hotel with a central courtyard, multiple floors, and palm trees. - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)
A buffet setup with various food stations, including a fruit bowl and a salad bar, in a spacious room with a high ceiling and large windows. - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)
A spacious lobby with a high ceiling, a chandelier, and a reception desk. - The Imperial Hotel and Convention Centre Phitsanulok (Phitsanulok)
An airport shuttle, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at The Imperial Hotel and Convention Centre Phitsanulok. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a garden.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Duplex Suite

Minibar, in-room safe, desk, cribs (free)

Duplex Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Premium King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a TV on the wall.

Deluxe Premium King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Duplex Family Suite

A modern living room with a staircase, a grey sofa, a glass coffee table, and a small side table with a plant.

Duplex Family Suite

  • Lagoon view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Premium Room

Minibar, in-room safe, desk, cribs (free)

Deluxe Premium Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Minibar, in-room safe, desk, cribs (free)

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Premium Twin Bed

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Premium Triple

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Junior Suite King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Twin Bed

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Triple

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Phitsanulok, The Imperial Hotel and Convention Centre Phitsanulok is connected to the convention center. Wat Nang Phaya and Wat Phra Sri Rattana Mahatat Woramahawihan are local landmarks, and travelers looking to shop may want to visit YimYim Night Market and Phitsanulok Night Bazaar. Visit our Phitsanulok travel guide
Map
52/299 Praongkhao Road, Phitsanulok, Phitsanulok, 65000

What's nearby

  • A golden temple with multiple spires and statues.
    Wat Phra Sri Rattana Mahatat Woramahawihan
    3 min drive - 1.7 miles
  • A statue in front of a building with colorful bird-like figures in the foreground.
    Naresuan University
    21 min drive - 11.8 miles
  • Wat Aranyik
    17 min walk - 0.9 miles
  • Phitsanulok Night Bazaar
    7 min drive - 2.4 miles
  • Wat Chulamani
    13 min drive - 6.6 miles

Getting around

  • Phitsanulok Station
    5 min drive
  • Phitsanulok (PHS)
    19 min drive

Restaurants

  • Starbucks Ten Points Avenue
    8 min walk
  • Teaspoon Tearoom
    4 min walk
  • ร้าน มุมสบาย
    6 min walk
  • ร้านอิ่มจัง @สองแคว
    6 min walk
  • Beef House Yakiniku
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 AM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 225 for adults and THB 115 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dragon Garden
  • Laguna
  • Risotto Pizza Corner

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 225 for adults and THB 115 for children
  • Airport shuttle fee: THB 180 per person (one-way)
  • Airport shuttle fee per child: THB 180 (one-way)
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Frequently asked questions

Does The Imperial Hotel and Convention Centre Phitsanulok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is The Imperial Hotel and Convention Centre Phitsanulok pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Imperial Hotel and Convention Centre Phitsanulok?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Imperial Hotel and Convention Centre Phitsanulok?

Check-out is at noon.

Does The Imperial Hotel and Convention Centre Phitsanulok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–10:30 AM on request. A fee of THB 180 per person applies.

Where is The Imperial Hotel and Convention Centre Phitsanulok located?

Situated on a lake, this hotel is within 2 mi (3 km) of Wat Aranyik, Wat Phra Sri Rattana Mahatat Woramahawihan, and Wat Nang Phaya. Wat Ratburana and Folklore Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Imperial Hotel and Convention Centre Phitsanulok Reviews

7.6

Good

7.6

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 160 reviews
Rating 8 - Good. 75 out of 160 reviews
Rating 6 - Okay. 32 out of 160 reviews
Rating 4 - Poor. 7 out of 160 reviews
Rating 2 - Terrible. 10 out of 160 reviews

Reviews

Verified review

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service was excellent. The hotel itself is very dated but clean. It’s mainly used for overnight stays for tours.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel in a beautiful part of Phitsanulok. Full hotel facilities, with very nice buffet breakfast. This hotel can get very busy with its conference facilities. There is also a Spa, Pool and Massage on site.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Alison

Liked: Staff & service, room comfort

Lovely pool. Bedrooms a bit dated but comfortable

Good sized room but could do with a bit of updating. Comfy bed, good breakfast and meals in restaurant. Lovely pool
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very nice and big room. Love this place and will be back.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Takayuki

Disliked: Amenities, property conditions & facilities
The hotel rooms needs to be remodeled… Getting old but has amazing swimming pool.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a relaxing place to be. Great!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is sett back from the road. In a very quiet area. So it's great for sleeping. It also has a very large swimming pool, and very good gym.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Chusak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spaced and clean, but the bathtub needs to be replaces because it is quite dangerous for people to step-in and out. Breakfast is ok.
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service
-
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room are a good size. But very old. While rooms are cleaned every day and new bed sheets daily. There were cobwebs in light shades / corners and bathroom floor walls very dirty skirting etc. which wasn’t just age as was able to improve wall appearance myself by just wiping with a towel.
Stayed 14 nights in Mar 2024
Verified review

6/10 Okay

dominique

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are quite outdated. Majority of the outlets in the rooms don’t work. You have to run the water for a while before it stops being brown. I couldn’t even get all the lights to shut off so I had to sleep with it on. However, the breakfast was good and the lobby area is very pretty.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities
Complained to check in desk, requesting new pillows as the actual pillow was brown with sweat marks, pillow case was clean trying to cover the marks up, changed room as well due to disgusting cleanliness and poor condition, flush toilet and water came out of the handle, doors were hanging on from.top and not commected to bottom of frame , really poor
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Decha

Liked: Cleanliness, property conditions & facilities
The property is large but lack of clear signs and lights, I arrived around 9 pm and couldn’t see sign for guest parking and when parked not enough lightning to see clear. Also staff were not so helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Worapod

Liked: Cleanliness, staff & service, property conditions & facilities
สระว่ายน้ำน่าจะมีแสลนกันแดดจะดีมากเลย
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gunter

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel der Pool und das Frühstück waren super. Nur bei der Ankunft waren die zwei jungen Frauen an der Rezeption etwas überfordert
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

yannick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très décevant! Rien d'impérial

Hôtel très vieillissany. Peintures craquelées, fenetres impossibles a verrouiller, vitres sales. Massage fermé. Piscine occupée par une école! Et fermée le matin jusque 10h..Suite vetuste, joints de carrelage de bain noircis, douche qui fuit, clim qui grince. Staff qui ne comprend pas l'anglais. Au secours!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Camino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien para una noche, personal amable en

Tuvimos varios problemas durante la estancia. Es cierto que a pesar de ser cosas que no deben admitirse en un hotel, es de valorar la gestión compensándolo que tuvieron con nosotros, el mejor hotel no es el que no falla si no el que solventa después de haber errado
Stayed 1 night in Dec 2024
Verified review

8/10 Good

jörgen

Liked: Cleanliness, staff & service

Jurgen

gammalt hotel som behöver fixas
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

One night at The Imperial

Arrived in the early evening and found reception very welcoming (maybe glad to have something to do as hotel VERY quiet). Meal taken in main restaurant was reasonably basic but tasty - lychee soda was excellent! Room tidy and clean but bathroom a little dated. BIG problem was the pillow - I know we all have different needs but, after staying in hundreds of hotels, this was like a brick (my Thai wife agrees wholeheartedly!) So, tip for any farang - bring your own! Took late breakfast at 9.15 to find we had restaurant to ourselves. Plenty choice to set us up for the day but, understandably, would have been fresher/hotter if we'd been earlier. I've under rated our stay due to the pillow/sleepless hours but no complaints otherwise
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Smith

Liked: Staff & service
Everything OK
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

katesirin

Liked: Staff & service
Disliked: Cleanliness
ห้องพักเก่ามาก ตามซอกโต๊ะ หัวเตียงมีฝุ่นจับ แก้วน้ำในห้องมีคราบๆ ให้หมอนสองใบ แต่ในแอพบอก 4 ดาว ขอผ้าห่มเพิ่มคิดเพิ่มอีก 100 ปลั้กไฟใช้ไม่ได้ 2 ที่ ต้องไปเสียบตรบกาน้ำร้อน ห้อวน้ำเป็นอ่างอาบน้ำ มีฟักบัวด้านบนแต่ไม่มีสายยางอาบน้ำเด็กลำบากมาก จูงลูก 1 คน อุ้มอีกคน พนักงานนั่งอยู่ตรงประตูที่ตรวจอุณหภูมิไม่ลุกมาเปิดประตูให้ เป็นแบบนี้สองรอบ สระว่ายน้ำ ไม่มีผ้าเช็ดตัวให้ตามมุมต่างๆ คือจัดระดับโรงแรม มัน 4 ดาวไหนหรอ พนักงานฟร้อนบริการดี เบลบอลบริการดีให้ความช่วยเหลือเยี่ยมมาก ข้าวสวยในโรงแรมแข็งมาก จานละ 19 บ ควรเสริฟข้าวหอมมะลินะ บริการรวมๆคือดี ห้องพักกว้างขวางแต่เก่ามาก ไม่คุ้มกับราคาที่จ่าย ควรรีโนเวทนะ
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Supernok

Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean
Stayed 4 nights in Jun 2021
Verified review

6/10 Okay

Verified traveler

Old hotel with a beautiful Lobby and restaurant, only the rooms haven't been renovated. We also had to pay an upgrade price because they put is in a old room and told us these are Expedia rooms.. how strange, because I booked the room on the picture, and thats what we had at the end, but first paid extra money
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

Narissara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องกว้าง โดยรวมสะอาดดี พนักงานเอาใจใส่ดี
Stayed 1 night in Mar 2021