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Willow Grove by IHG

Property class: 2

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Photo gallery for Willow Grove by IHG

A hotel lobby with multiple seating areas, a counter with coffee machines, and a buffet with various food items. - Willow Grove by IHG (Willow Grove)
A multi-story hotel with a covered entrance, brick facade, and landscaped garden. - Willow Grove by IHG (Willow Grove)
A gym with treadmills, elliptical machines, a bench, and dumbbells. - Willow Grove by IHG (Willow Grove)
An outdoor patio with a brick floor, a table with chairs, and a seating area with a sofa and a small table. - Willow Grove by IHG (Willow Grove)
A reception desk with a green leaf wall mural, a wooden counter, and a white towel stack. - Willow Grove by IHG (Willow Grove)
Willow Grove by IHG provides amenities like a 24-hour gym and a 24-hour business center. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio Suite, Multiple Beds

A hotel room with a large bed, a bedside table with a phone, a painting on the wall, and a window with curtains.

Studio Suite, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Studio Suite

A bed with white bedding and pillows against a wooden headboard.

Studio Suite

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Studio Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a phone, and a window with curtains.

Studio Suite, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Willow Grove is home to Willow Grove by IHG. Woodmere Art Museum and Mercer Museum are cultural highlights, and some of the area's activities can be experienced at Five Ponds Golf Course and Rushland Ridge Vineyards. Speed Raceway and Happy Tymes Family Entertainment Center are also worth visiting. Visit our Willow Grove travel guide
Map
3900 Commerce Ave Building B, Willow Grove, PA, 19090

What's nearby

  • A circular water fountain with multiple jets and colorful boats.
    Sesame Place
    26 min drive - 18.6 miles
  • An aerial view of a suburban area with a large parking lot, a tennis court, and a lake in the background.
    King of Prussia Mall
    27 min drive - 17.5 miles
  • A red covered bridge with a sign indicating a clearance of 10 feet 3 inches.
    Peddler's Village
    31 min drive - 23.8 miles
  • A statue of a man on horseback in front of a museum with classical architecture.
    Philadelphia Museum of Art
    47 min drive - 29.7 miles
  • Power Line Trail Horsham Trailhead
    4 min drive - 0.9 miles

Getting around

  • Willow Grove Station
    4 min drive
  • Blue Bell, PA (BBX-Wings Field)
    25 min drive

Restaurants

  • Subway
    15 min walk
  • Wawa
    18 min walk
  • Chick-fil-A
    3 min drive
  • McDonald's
    2 min drive
  • Sonic Drive-In
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

More

  • Smoking not allowed

Room amenities

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Willow Grove by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Willow Grove by IHG?

Check-out is at noon.

Where is Willow Grove by IHG located?

Situated in Willow Grove, this hotel is 2.2 mi (3.5 km) from Speed Raceway and 2.3 mi (3.7 km) from Willow Grove Park Mall. Abington Hospital - Jefferson Health and Abington Memorial Hospital are also within 6 mi (10 km).

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Reviews

Willow Grove by IHG Reviews

7.4

Good

7.6

Cleanliness

6.4

Amenities

7.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 25 out of 63 reviews
Rating 8 - Good. 11 out of 63 reviews
Rating 6 - Okay. 14 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 6 out of 63 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our room 357 was very clean and smells great. I sanitized everything and ran the sanitizer machine to eliminate bed bugs. Overall IHG is very nice and comfortable .
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property, well maintained. Looks like people forgot it reopened. Staff was friendly, breakfast was good. Rooms were clean and spacious.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room were in okay shape but I guess that’s guest were smoking weed and everytime we came back to the second floor it smell like weed. We were there for a week and did not know we had to ask for room service but when asked they were on top of it. Convenient location.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Good location. Great breakfast.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Amenities
The room was clean not spotless. The staff were nice. The breakfast was ok no ketchup for the scrambled eggs. Check in and check out was easy. I would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Clean, bathroom clean, bigger room no floor mat. Better than my expectations
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ez check in. Clean rooms. Decent continental breakfast. no loud noises. Ez parking.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
I was traveling with a germs phobic person so I was pleased after her inspection of the room that she felt it was clean. This was my second time at this location and the clean situation was better. The young man at check in was better. The quality of breakfast is still not good and they should use better quality coffee and food. We opted to go to a cute place around the corner called corner bakery. Excellent staff and great coffee and food. No POOL still! If you require assistance for disability state at beginning of reservation because changes are not likely to happen. Key card mis haps occur requiring a trip to the desk too often. Price very reasonable and other guests were friendly. Area great and local to lots of drivable options.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Overall, we had a pleasant stay at the hotel. The staff and general experience were positive, and everything worked as expected. However, the hotel is showing its age, and it would really benefit from some renovation or modernization. We also appreciated the breakfast that was offered. It was nice overall, especially the freshly made waffles, which were a highlight. The only issue that significantly affected our comfort was the noise from the bathroom ventilation system. The fan produced a constant sound, similar to a distant helicopter, which was noticeable both day and night and made it harder to relax. With some updates and attention to this issue, the experience could be much better.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
The staff was very courteous. The room was ok clean wise. I love that they have vinyl flooring now but it was a little dirty and there was a framed picture that had been taken off but you could see the broken piece left on the wall. Kind of odd. The amenities were fine. The price and the friendliness at check in, the cleanliness of the breakfast area was also nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The staff was courteous and accommodating. However, I’ve stayed at this property many many times under the former ownership/management and the quality of the rooms has definitely deteriorated. I booked two rooms. One of the rooms was acceptable for a single night stay; the other room had a stained bed covering and the wall lamp was coming apart from the wall. The furniture in both rooms was scratched and battered. I would stay with you again for a single night in and out but would not bring my family or have a longer stay. Sorry
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
The room was clean, the staff were nice. Location was very convenient. My stay was comfortable. The only “bad” part was that check out was at 12pm and I asked for a late check out and the staff said they could only extend it to 12:30pm. I let that staff member know that I am an IHG member (A perk of being of being an IHG member is late check out) and she said that 12:30 was all she could do. I would have understood if she said she couldn’t because the room was allotted to an incoming guess but she didn’t look at any computer or papers she just said 12:30. Which lead me to believe she just did not want to extend my checkout. That was disappointing but everything worked out fine so I guess it’s okay.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The woman at the front desk was kind while checking in. The room was average and had a slight musty smell that gave us a headache. There was a bar of soap in the kitchen sink drain with a washrag hanging on the faucet when we walked in. The bathroom sink is outside of the bathroom which wasn't convenient or private. We were making the best of it until people ran down the hallway pounding on the doors. We ended up leaving shortly after that. There was no one at the front desk when we left. I ran back in (because I forgot my charger) and a man appeared from the door behind the desk. At that point I was too exhausted to bring things to his attention. I think we lasted maybe 5 hours or so before leaving. Not a terrible spot, but not great either for the price.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
First impressions when you open up the elevator and see all kinds of dirt, wasn’t pretty. The room was nice. The beds were comfortable and everything was clean in the room. For the average person breakfast would be more than adequate, I just had a few scrambled eggs. It wouldn’t take much for them to clean this property and make it look much better.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. The room was spacious and comfortable
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities
It’s a good comfortable suites.and good location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✅
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the offered upgrade to a suite. This is an older lodging, yet a solid bargain. Lots of pillowes and an excellent bed.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t book this hotel through Expedia or anywhere else honestly avoid this hotel in General. They supposedly have a “system issue” where Expedias price and the hotels system is having issues with communication and so manager overrode the price of my hotel only to steal the difference between their price and the Expedia price from my deposit and then not return my calls or anything else.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean and very comfortable. The television did not work and it was difficult to contact the staff to find out if it could be fixed. The staff did offer a different room, but said there was no one to fix the TV until the next morning, it didn’t matter because we were there a short time anyway otherwise all good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The hotel was clean and the room was quiet. We requested extra pillows and were told they were not available. Otherwise it served our purpose and we would stay again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
The was clean until going in the bathroom. In the bathroom there was a used rag hanging on the shower
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
comfort
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Broken pool.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
This place looked like the seventies old and fallen apart
Stayed 1 night in Nov 2025