8/10
When booking the room for my elderly mother in law (who is not familiar and leery of city life), I was concerned about not having an in-person front desk staff. To those with similar concerns…please have no worries. First, the rooms are secure, beautiful, and well stocked…all your needs are met. More importantly, the customer service and response time to our calls and texts by the Sosuite at The Loxley was better than any in-person hotel I have experienced.
Ellen
Stayed 3 nights in Jul 2025