Is Renaissance Properties - 21 & Chestnut pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 1500.00 per stay and a fee of USD 350.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Renaissance Properties - 21 & Chestnut?

This hotel doesn't offer parking.

What time is check-in at Renaissance Properties - 21 & Chestnut?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is Renaissance Properties - 21 & Chestnut located?

Located in Center City, this hotel is within a 10-minute walk of Rittenhouse Row, Rittenhouse Square, and Drexel University. University of Pennsylvania and Pennsylvania Convention Center are also within 1 mi (2 km). 19th St Station is 6 minutes by foot and Suburban Station is 12 minutes.

About the neighborhood

Center City, a neighborhood in Philadelphia, is home to Renaissance Properties - 21 & Chestnut. Independence Hall is a notable landmark and some of the area's popular attractions include Philadelphia Zoo and Adventure Aquarium. Looking to enjoy an event or a game? See what's going on at Citizens Bank Park or Lincoln Financial Field.

Visit our Philadelphia travel guide

2/10 Terrible

Paul

Apr 8, 2025

Disliked: Staff & service

Stayed 2 nights in Apr 2025

10/10 Excellent

Priscila

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is great and condition of apartment is good. I would suggest adding a microwave and a kettle. Also the wi fi was difficult to connect. Overall great price.

Stayed 4 nights in Apr 2025

10/10 Excellent

Tamara

May 11, 2025

Great customer service

Henry is nice and friendly. I had a problem with the couch bed and he nicely let get the other apartment at no charge. So we ended up with two apartments. I will definitely come back and I strongly recommend. The apartments are very clean and comfortable

Stayed 3 nights in May 2025

2/10 Terrible

Kiera

Jun 7, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

When we arrived at the address given in Expedia, we were told that 1) the address was incorrect 2) they didn’t allow short term rentals (we reserved for the weekend) and 3) we would need to contact the renter. We tried contacting him but he never answered. So we never actually checked in. We ere turned away at the front desk.

Stayed 2 nights in May 2025

2/10 Terrible

Brian

Jun 13, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is a scam. They try to charge for extra things after booking and refuse to provide access unless you pay an extra $500.

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Know what it is & what it’s not

Overall I was pleased at my stay. My apartment was clean & attractive, & convenient location-wise. I was nervous about the negative reviews. But I was able to communicate via text voice. They were responsive & up front about when they were not available. As some reviewers mentioned, I was assigned a different apt from my original place. Honestly it didn’t matter to me because I didn’t pick it based on a specific unit (more concerned about the location). New Location was fine. A little confusion about getting in but was able to call/text and got instant response. I paid more than normal because it was a busy weekend in Philly and hard to find availability. So I was disappointed that it didn’t have at least a serving or two of coffee and was missing some other things. Luckily I brought some Starbucks Via and made it work. I think the description was misleading—-maybe because it was on Hotels.com. The description said it had a restaurant, spa, a gym, and a business center. I think there was a Renaissance hotel close by…was THAT what they referred to? Because this was a condo and had none of those things except the nearby businesses. So read carefully but also read the reviews. I had read about the $500 security deposit but was taken aback at sending it through Venmo to an individual. I only just checked out today so it’s too early to say whether I get the deposit back. I have no reason to think I won’t. I liked the place.

Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Feb 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location great. Clean. Had everything I needed.

Stayed 2 nights in Feb 2025

2/10 Terrible

Gerhart

Feb 15, 2025

Disliked: Staff & service, room comfort

The place was already rented to another party, and it took us over an hour to figure it out. Communication was poor. Refund our money!

Stayed 2 nights in Feb 2025

2/10 Terrible

Jared

Sep 25, 2023

Stayed 2 nights in Aug 2023

2/10 Terrible

Lisa

Sep 16, 2021

Disliked: Staff & service, amenities, property conditions & facilities

The property manager is a scammer. He baits and switches, which is what others have warned against. He told me at the last minute that the property was not available and offered a refund, which he is not issuing. Stay away!!!!!

Stayed 2 nights in Sep 2021

10/10 Excellent

Irvan

Feb 27, 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2021

10/10 Excellent

Stephanie

Feb 6, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2021

4/10 Poor

Verified traveler

Dec 15, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare. I will NEVER book with them ever.

I booked the room for 3 days, the original place I booked had problems so they dicides to offered me another room. They have no parking, I had to pay valet parking next door $50 a day. At first everything looked good till i notices stains on the sofa, the bathroom and the master bedroom had no working light bulps. The pots were dirty and the coffe maker had mold. I had spent what I had for those three days so I had to stay there. I also made a refundable deposit of $500 that was supposed to be refunded back to me after 2 days after check out. It's been about 3 weeks and I haven't received the deposit and I tried multiple times to contact the owner but they've decided to ignored me.

Stayed 2 nights in Nov 2020

4/10 Poor

Tiara

Nov 16, 2020

Disliked: Cleanliness, property conditions & facilities

The room was not clean

Stayed 2 nights in Nov 2020

4/10 Poor

khanisha

Sep 29, 2020

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Complicated and not prepared to host

Only spent 6 hours here because the first day of the trip the room was not ready and we had to be sent to another hotel across the street it was definitely nice but the next day we had to pack up and move again the second day of the trip I couldn’t use the room until after 3pm this is not a hotel but an apartment it reeked of fresh cut onions it looked like a rushed clean still dirty (kitchen) no soap or even bottled water, living room tv did not work, I spent 30 mins trapped in the lobby because no one was at the front desk and I wasn’t instructed to use a key fob for the elevators I was buzzed up initially, while my 7year old was stuck on the 13th floor.

Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Sep 9, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2020

2/10 Terrible

JAZMINA

May 15, 2020

Stayed 4 nights in May 2020

2/10 Terrible

Elijah

Apr 14, 2020

Disliked: Cleanliness, room comfort

This is a scam please don’t stay here.

Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveler

Feb 3, 2020

Liked: Staff & service, amenities, property conditions & facilities

I loved the view and the location.great place to walk around the city or go to public transportstion. My room had to be changed due to past visitors but i was pleased with the assistance in the transistion. They even gave me a nicer view of the city.

Stayed 2 nights in Feb 2020

4/10 Poor

Richard

Nov 29, 2019

Stayed 2 nights in Nov 2019

2/10 Terrible

DONALD

Oct 22, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

10/10 Excellent

Expedia

Sep 30, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was actually only there 9/26-9/28, but it was a beautiful, comfortable accommodation in a great location

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Sep 30, 2019

Liked: Staff & service

Disliked: Amenities

Perfect size for one or two people. Manager was very communities and accommodating. The room could have been cleaner and the general build of the apartment was a little claustrophobic at times for a man of my size (6’3”). All in all a good stay.

Stayed 2 nights in Sep 2019

8/10 Good

Marc

Sep 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, this was a good place. The location was great. It is probably a tad small for two regular size people (queen bed and the futon is small). But it served the purpose we needed and very convenient. If you want to stay in the city and do not need frills, then this is a good place.

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Sep 13, 2019

Stayed 4 nights in Sep 2019

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