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Hotel Ristorante Madonna della Neve

2.0 star property
A peaceful garden retreat where Italian cuisine meets convenience, offering a serene escape with authentic flavors and hassle-free hospitality

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Photo gallery for Hotel Ristorante Madonna della Neve

A balcony with a white table and chairs, overlooking a lush garden and distant mountains. - Hotel Ristorante Madonna della Neve (Pettenasco)
A bar area with a stone wall, wooden shelves with bottles, and a counter with a coffee machine. - Hotel Ristorante Madonna della Neve (Pettenasco)
A reception desk with a wooden finish and carved deer figures, a white vase with flowers, a clock, and a framed picture on the wall. - Hotel Ristorante Madonna della Neve (Pettenasco)
A restaurant with multiple tables and chairs, large windows, and a view of the outdoors. - Hotel Ristorante Madonna della Neve (Pettenasco)
A two-story building with outdoor seating and a restaurant named "Albergo". - Hotel Ristorante Madonna della Neve (Pettenasco)
Hotel Ristorante Madonna della Neve, near the train station, serves Italian cuisine with garden views. Travelers relax on the charming terrace or in the beautiful garden. Express check-in/out ensures a seamless stay at this tranquil property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Quadruple Room

A hotel room with a bed, bedside tables, lamps, a wall clock, and a window with curtains.

Basic Quadruple Room

  • Hill view
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Comfort Double Room, 1 Double Bed

  • Lake view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Apartment

A modern kitchen with white cabinets, a brick backsplash, and a wooden countertop.

Economy Apartment

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Pettenasco, Hotel Ristorante Madonna della Neve is near a train station. Rubinetto Museum and Museo dell'Ombrello e del Parasole are cultural highlights, and some of the area's activities can be experienced at Golf Club Alpino di Stresa and Golf Continental Verbania. Alpyland and Alpinia Botanical Garden are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking. Visit our Pettenasco travel guide
Map
Via Principale, 1, Pettenasco, NO, 28028

What's nearby

  • A lake surrounded by mountains and a small island with buildings.
    Lake Orta
    2 min drive - 0.9 miles
  • A historic island with a castle, surrounded by mountains and a calm lake.
    Borromean Islands
    52 min drive - 15.7 miles
  • A lake surrounded by mountains, a small island with buildings and gardens, and boats on the water.
    Isola Bella
    56 min drive - 18.7 miles
  • Lake Varese
    60 min drive - 35.5 miles
  • Domodossola Market
    64 min drive - 33.3 miles

Getting around

  • Pettenasco Station
    15 min walk
  • Milan Malpensa Airport (MXP)
    52 min drive

Restaurants

  • Taverna Antico Agnello
    8 min drive
  • Piccolo Bar
    8 min drive
  • Villa Crespi Restaurant
    5 min drive
  • La Campana
    7 min drive
  • Albergo Ristorante Sant' Antonio
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Madonna della neve

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Entertainment

  • 18-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker

More

  • Ceiling fan
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 50 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 5

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 150 per accommodation, per stay
  • Cash Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 1.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 1-device limit

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Ristorante Madonna della Neve pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Ristorante Madonna della Neve?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ristorante Madonna della Neve?

Check-out is at 10:30 AM.

Where is Hotel Ristorante Madonna della Neve located?

Situated in Pettenasco, this hotel is 1 mi (1.6 km) from Lake Orta and within 3 mi (5 km) of Approdo Don Angelo Villa and Bagnera. Basilica of San Giulio and Sacred Mountain of Orta are also within 3 mi (5 km). Pettenasco Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ristorante Madonna della Neve Reviews

7.6

Good

8.2

Cleanliness

7.8

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 49 reviews
Rating 8 - Good. 25 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

Verified review

6/10 Okay

Romed

Wir mussten für den Check-in, für das Essen, für Nachbestellungen etc. jeweils sehr lange und immer Min. 20 Minuten warten. Die älteren Damen waren stets überfordert.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, property conditions & facilities, room comfort

Une bonne surprise

Une bonne surprise pour une réservation estivale de passage, compte tenu des précédents avis, qui nous paraissent sévères. L’accueil s’est avéré très correct. Chambre immense, literie confortable en grande largeur, propreté, décoration simple avec du mobilier Ikea neuf, ascenseur, petit balcon sympa avec une vue (franchement symbolique) sur le lac d’Orta. Effectivement, il faut compter 12 minutes depuis le village d’Orta pour rejoindre l’hôtel par une route étroite et sinueuse mais pas vertigineuse ! Et pas de climatisation, juste un grand ventilateur au plafond qui s’est avéré amplement suffisant. Juste à prendre en compte en cas de journées caniculaires. Pas de petit déjeuner pour raison covid… (mais un restaurant qui semble attirer la clientèle, nous n’avons pas testé) A recommander pour qui cherche un petit prix dans une région chère
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
la reception non è presidiata, quindi non è stato possibile lasciare le valige dopo il check out alle 10 (a mio avviso un po' troppo presto). Siamo andati a fare colazione fuori perchè il bar dell'hotel non offriva la colazione causa covid e offriva 2 merendine e 2 bustine di caffè istantaneo come "sostituzione". La mattina nostra sorpresa il bar era aperto e c'era gente esterna all'hotel fare colazione. Il prezzo è vantaggiosa ma ci aspettavamo un po' più di accoglienza.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveler

Das Hotel ist nett, leider gibt es morgens nicht mal einen Kaffee. Müsste trotz Corona möglich sein. Ein kleiner Kühlschrank im Zimmer sollte mittlerweile auch Standart sein, zumal man
Stayed 4 nights in Aug 2020
Verified review

4/10 Poor

Johnny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera carina ma molto fredda ( 16 gradi ), i termosifoni avevano la valvola chiusa e non ci è stato comunicato ma ho dovuto scoprirlo da solo, nella sola notte trascorsa ho dovuto uccidere 3 ragni, non era presente il telefono in camera e nessuna coperta supplementare. La titolare per niente gentile e poco disponibile. Non ci è stato possibile effettuare il check out già la sera in quanto la stampante non era in funzione e la mattina dopo, pur dovendo andare via prima, abbiamo dovuto aspettare le 8 per ritirare i nostri documenti ed eseguire il check out. Abbiamo saltato la colazione in quanto l'orario non ce lo permetteva e la titolare si è anche arrabbiata dicendoci che aveva preparato esclusivamente per noi... In effetti eravamo i soli in albergo quella mattina... Forse c'è un motivo!
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Turned up on the day of the booking. Was advised on their website that someone was there from 1pm till 7pm each day. We got there a little after 2pm. The place was deserted. We rang the bell for CHECK IN as advised on a note on the front door. And waited as instructed in the note. Nothing. No one answered. We rang the first tel no. and could hear it in the restaurant, but no one answered. We rang several times, and then called the mobile number listed on their website - it was out of service. We wet on a ferry rider around Lake Orta and called them again around 4.30 - still no answer. I messaged via the Expedia link to the hotel asking them to respond asap as we needed a room and if we hadn't heard from them by 5.15pm we would have to start looking for alternative accommodation. Nothing still, so we called again at 5.20pm and no one answered and the call cuts off automatically and there is no option to leave a voice mail. So I had to message again and say we were going elsewhere and asking them to explain what had happened and NOT to charge us for a no-show as we had done everything in our power to access the accommodation as per the confirmed booking from months previously. Diabolical service and waste of holiday time driving up mountains to find them and there not even being a notice to say what time they might return, or an alternative no to call or someone else that could let us in, nor any kind of apology or explanation.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Maja

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
La struttura non è male peccato per la scarsa cura della camera “peli nelle lenzuola e in bagno, ragnatele ovunque, pessima accoglienza e cortesia. secondo me la proprietaria non è adatta per fare questo lavoro.
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Graham

A two star hotel above Lake Orta

Room # 4 was clean, quiet if a little on the “seen better days” side. Accommodation near Lake Orta is expensive. The nightly rate charged by Madonna della Neve takes advantage of this fact. The free buffet breakfast was satisfactory (nice scrambled eggs/omelet). We ate in the restaurant one evening. The food was unremarkable, rustic. The hotels.com website describes the hotel as being 1 minute from Lake Orta in Pettanesco. This is incorrect. It is 10-15 minutes away from the lake up a narrow, winding road in the locality of Pratolungo, a commune of Pettanesco. There is no view of the lake; the rooms have a pleasant rural view. Wi-fi signal in our room was poor. We needed to be in the front office or restaurant to achieve a good connection.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax sulle alture del lago.

Dopo una meravigliosa giornata sul lago d'orta si va in collina e si arriva all'Hotel Ristorante Madonna della Neve.Buona posizione con vista sul lago e zona tranquilla e rilassante.Hotel con camere comode,balcone pratico e bagno da rivedere in alcuni particolari.Colazione completa,buona scelta dolce e salato e cappuccino del bar.Ottima cena nel ristorante dell'hotel, con piatti di qualita',buona scelta dal menu'e buon servizio.Personale gentile.Consigliato per relax e ristorante.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous nous sommes fait arnaqués sur le montrant du repas du soir, sans trop faire attention nous avons réglé, et en recomptant la note le lendemain il y avait une erreur de 30€ !! Nous avons envoyé un mail et attendons une réponse positive !!
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Rémy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel agréable

Accueil très agréable. Service de restaurant très agréable et convivial. Chambre avec balcon. Wi-fi impeccable. Attention, une église n'est pas loin et elle arrête de sonner à 0h30 pour reprendre le concert vers 7h !
Stayed 2 nights in Jul 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen

Kein netter Empfang. Es wurde uns einfach der Schlüssel in die Hand gedrückt. Im Zimmer war es drückend heiss und der Deckenventilator hing so schief, dass man befürchten musste, dass er nächstens runterfällt. Das Hotel ist sehr hoch oben am Berg und nicht in Seenähe und gleich nebenan ist eine Glassammelstelle.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with very friendly staff.

Our planned stay was cut short unexpectedly and was very well handled by the staff. Rooms were clean and tidy if a little old fashioned. Service in the restaurant at dinner and breakfast was excellent and both meals were very satisfying. Customer service was excellent.
Stayed 4 nights in Jul 2017
Verified review

6/10 Okay

bijzonderheden

Disliked: Cleanliness, room comfort

ver weg van alles

het hotel ligt hoog op een berg, alleen te bereiken via een steile smalle weg... verder weinig te den in de omgeving, tenzij je die weg weer terug wil gaan in het donker, now FORGET IT.....hotel/restaurant is gewoon gesloten tijdens 14.00 en 18.00 uur..je kan niet eens een kop koffie krijgen.......NIETS
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Marco

Liked: Staff & service
Disliked: Cleanliness, room comfort

hotel economico scarsa pulizia camere

Buona esperienza
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hotel au calme sur les hauteurs du lac d'Orta.
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr, sehr schöne Unterkunft

Das Hotel ist ein kleines Stück oberhalb des Seeufers gelegen, aber in sehr ruhiger Lage. Nebenan ist ein kleiner Garten, von weitem hört man die Glocken der Kühe auf der Alm und alles ist angenehm ruhig. Das Zimmer ist geräumig und sehr sauber, hat Balkon sowie Bad mit Fenster. WiFi habe ich keine freies gefunden, aber auch nicht danach gefragt. Vodafone liegt 4G an. Insgesamt ein gemütliches Haus mit sehr netten und hilfsbereiten Inhabern. Das Highlight ist die Küche: Wir haben zweimal hier gegessen, lokale Küche mit fantastischem Geschmack zu fairen Preisen. Auch das sehr reichhaltige Frühstück mit verschiedenen Eiern, vier u.a. selbst gebackenen Kuchen, Wurst Obst und Schinken sowie unterschiedlichen Brötchen Saft und Cafe\Capucchino ist top und lässt keinerlei Wünsche offen. Da wir bei Abreise sehr früh los sind, gab es ungefragt für jeden einen Verpflegungsbeutel. Jederzeit gerne wieder!!!
Verified review

10/10 Excellent

Wille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart kök, snyggt inrett hotell.

Härlig mat.
Verified review

8/10 Good

ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto piacevole

Posto tranquillo e rilassante. Ideale per muoversi in zona. Gentilezza e cortesia. Servizio ottimo e cibi ottimi. È stato un piacere
Verified review

8/10 Good

Per

Liked: Cleanliness, property conditions & facilities, room comfort

Prisvärt. Bra mat

Övernattning
Verified review

4/10 Poor

Cécile

Disliked: Room comfort

Bien mais sans plus...

Accueil agréable et sympathique,chambre propre et correcte avec une grande terrasse. Belle vue. Mauvaise insonorisation mais pour une nuit, c'est acceptable. Rapport qualité prix : prix un peu élevé par rapport à la chambre pour un confort minimal (payé le prix d'un 3 étoiles pour 2 étoiles)
Verified review

6/10 Okay

Verified traveler

plutôt bien

hôtel 2 étoiles locales situé sur une colline, dans un village sympathique. la vue sur le lac est malheureusement cachée par des grands arbres et fils électriques.
Verified review

8/10 Good

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superbes vacances

superbe région, à la campagne, très calme et agréable, les gens très accueillants
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service

Leuk hotel met uitzicht op het Orta meer

Leuk hotel met een top restaurantje erbij. Wordt gerund door een jong Italiaans stel.
Verified review

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes kleines Hotel - abseits vom Trubel

Das Hotel liegt abseits der Hauptstraße im Berg. Man erreicht es aber leicht über eine 2km lange Kurvenstrecke. Das Auto kann in einer gegenüber liegenden Straße gut geparkt werden. Unser Zimmer war durch eine breite Glasfront mit Schiebetüren zum Balkon wunderbar hell. Hier konnte man abends noch gut draußen sitzen.Ein großes Restaurant mit Außenterrasse und gutem Speiseangebot rundete unseren dreitägigen Aufenthalt ab. Wir freuten uns nach Tagestouren abends zurückzukommen.