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Hotel Pousada Crystal Palace

3.0 star property
Inn with free breakfast, steps from Crystal Palace

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Photo gallery for Hotel Pousada Crystal Palace

1 bedroom, iron/ironing board, free WiFi
Front of property
30-inch TV with cable channels
Front of property
Brazilian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

1 bedroom, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

1 bedroom, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

1 bedroom, iron/ironing board, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
Laptop workspace
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Av presidente kennedy, 109, Petrópolis, RJ, 25680030

What's nearby

  • Crystal Palace - 3 min walk - 0.2 miles
  • Bohemia Brewery - 5 min walk - 0.3 miles
  • Cathedral of Saint Peter of Alcantara - 8 min walk - 0.5 miles
  • House of Princess Isabel - 10 min walk - 0.6 miles
  • Imperial Museum - 15 min walk - 0.8 miles

Getting around

  • Saracuruna Station - 34 min drive
  • Rio de Janeiro International Airport (GIG) - 68 min drive

Restaurants

  • ‪Imperatriz Leopoldina - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bar Casarão Odin - ‬5 min walk
  • ‪Bar Bohemia - ‬5 min walk
  • ‪Casa Pellegrini - ‬6 min walk

About this property

Hotel Pousada Crystal Palace

Inn near Crystal Palace
At Hotel Pousada Crystal Palace, you can look forward to a free breakfast buffet, a garden, and a bar. The on-site restaurant, Bistrô Crystal Palace, features Brazilian cuisine. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge) and a 24-hour front desk
Room features
All guestrooms at Hotel Pousada Crystal Palace offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 30-inch TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (BRL 25 per stay)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô Crystal Palace

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: BRL 25 per stay
  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis

Frequently asked questions

Is Hotel Pousada Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of BRL 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Pousada Crystal Palace?

Self parking is available for BRL 25 per stay.

What time is check-in at Hotel Pousada Crystal Palace?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pousada Crystal Palace?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Pousada Crystal Palace located?

Located in Historic Center, this inn is steps from Vale do Paraíba and Crystal Palace. Piabanha River and Barao de Maua House are just steps away.

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Hotel Pousada Crystal Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10

Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo. A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Stayed 4 nights in Feb 2025

10/10

Atendimento excelente e cordial pretendo retornar para mais hospedagens em Petropolis
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Stayed 2 nights in Jan 2025

8/10

Stayed 2 nights in Nov 2024

4/10

Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Stayed 3 nights in Dec 2024

8/10

Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Stayed 1 night in Dec 2024

10/10

Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

8/10

Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Stayed 1 night in Dec 2024

10/10

Ótima experiência para família com pets.
Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Dec 2024

4/10

Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Stayed 1 night in Nov 2024

2/10

Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo. Café da manhã horrível!
Stayed 2 nights in Dec 2024

2/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

8/10

Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Stayed 2 nights in Nov 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024