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Casablanca Center Hotel

Property class: 3.5

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Photo gallery for Casablanca Center Hotel

Exterior - Casablanca Center Hotel (Petrópolis)
Exterior - Casablanca Center Hotel (Petrópolis)
Restaurant - Casablanca Center Hotel (Petrópolis)
Deluxe Room | In-room safe, desk, soundproofing, cribs (free) - Casablanca Center Hotel (Petrópolis)
Meeting facility - Casablanca Center Hotel (Petrópolis)
At Casablanca Center Hotel, you can look forward to a free breakfast buffet, an arcade/game room, and dry cleaning/laundry services. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite

In-room safe, desk, soundproofing, cribs (free)

Standard Suite

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, cribs (free)

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Apartment Deluxe

In-room safe, desk, soundproofing, cribs (free)

Apartment Deluxe

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Apartment Standard

In-room safe, desk, soundproofing, cribs (free)

Apartment Standard

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Located in Petrópolis, Casablanca Center Hotel is in the historical district. Expeditioners Square and Yellow Palace are local landmarks, and travelers looking to shop may want to visit Shopping Vilarejo Itaipava and Itaipava Market. Petropolis Wax Museum and Centro Cultural 14 Bis are also worth visiting. Visit our Petrópolis travel guide
Map
Rua General Osório, 28 - Centro, Petrópolis, RJ, 25620-160

What's nearby

  • A white pavilion with columns, a garden with trimmed bushes, and a house with a red-tiled roof.
    Liberty Square
    5 min walk - 0.3 miles
  • A pink and white building with arched windows and a stone entrance.
    Imperial Museum
    10 min walk - 0.6 miles
  • A cathedral with a tall spire, a river in the foreground, and a forested hill in the background.
    Cathedral of Saint Peter of Alcantara
    11 min walk - 0.6 miles
  • A glass conservatory with a dome roof and ornate metal trim.
    Crystal Palace
    13 min walk - 0.7 miles
  • House of Santos Dumont Museum
    8 min walk - 0.5 miles

Getting around

  • Jardim Primavera Station
    35 min drive
  • Rio de Janeiro International Airport (GIG)
    75 min drive

Restaurants

  • Churrascaria Majórica
    4 min walk
  • Casa D'Angelo
    5 min walk
  • McDonald's
    4 min walk
  • Toni's
    2 min walk
  • Quiosque do Café
    5 min walk

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Grande Hotel Petrópolis
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  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 12 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Casablanca Center Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Casablanca Center Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Casablanca Center Hotel?

Check-out is at noon.

Where is Casablanca Center Hotel located?

Located in Historic Center, this hotel is within a 10-minute walk of Vale do Paraíba, Piabanha River, and Liberty Square. Petropolis Wax Museum and Expeditioners Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casablanca Center Hotel Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 292 out of 586 reviews
Rating 8 - Good. 175 out of 586 reviews
Rating 6 - Okay. 67 out of 586 reviews
Rating 4 - Poor. 28 out of 586 reviews
Rating 2 - Terrible. 24 out of 586 reviews

Reviews

Verified review

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, but it is well maintained. The staff is very accommodating and courteous. The hotel is very clean, all areas of it. The rooms are large, roomy, and clean, especially the bathrooms. One of the most important comments we can make about this property is that it is very close, and we mean close, to all major museums and attractions, walking distance. My wife and I travel to Brazil at least twice per year, and we decided that in our March trip, we will come back to Petropolis, and without a doubt we will be staying again in this hotel.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Sidnei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Atendeu as expectativas
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Café da manhã tá de parabéns !!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo fortemente! Atendimento fora de série!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, amenities
Atendimento ótimo! Prestativos e eficientes!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Mario Mendes

Liked: Cleanliness, staff & service, amenities
Tivemos um problema na TV do quarto que não funcionava , mais foi resolvido com a troca de quarto
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gísela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização perfeita para quem quer ficar no centro, quarto super espaçoso com frigobar e vista para a cidade. Café da manhã bem variedade e gostoso.
Stayed 1 night in May 2026
Verified review

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel tem instalações muito boas, confortável, limpo, chuveiro excelente, cama confortável e localização excelente. Tudo condizente com as fotos. O café da manhã é bom, mas poderia ser melhor. Mas é preciso melhorar com urgência as roupas de cama e banho, as mesmas estão bem surradas e puídas, necessitando de troca urgente.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jose Carlos Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um hotel com uma ótima localização, ambiente limpo e um bom café da manhã!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local excelente perto de tudo. Otimo hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso, tirando uma recepcionista loira que é grosseira em suas falas voltando atrás qd respondemos no mesmo tom, a equipe é ótima e muito prestativa. Voltarei outras vezes com certeza. Muito bem localizado e aconchegante.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Boas instalações, atendimento gentil e eficaz e localização favorável. Qto ao café da manhã, já teve uma qualidade superior há tempos atrás.
Stayed 1 night in May 2026
Verified review

8/10 Good

JOSÉ JACKSON

Boa
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e ar condicionado funcionando perfeitamente.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

victor hugo

Liked: Cleanliness, staff & service, room comfort

Nao vale a pena

Rasoavel. Sem estacionamento, nem pagando, deixei meu carro num shopping 1 pesseoa atendendo uma fila imensa de clientes. Nao me.permitiram fazer o chekin antes das 14h fui terminas as 15:40. Sem contar que uma diaria 850,00 reais
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Leonardo

Disliked: Property conditions & facilities, room comfort

Decepção

Lamentavel nossa experiencia desta vez neste hotel. Esxolhemos por.ele após algumas estadias anteriroes . Mas desta vez nao deu . Pedidmoa check out antes da data programada . Alias desde o.check in divergencias ja foram acontecendo . Faço votos que seja restaurado rudo que se precisa nos apartamentos para ser justo a hospedagem ao valor cobrado aos hospedes . Os colaboradores Vinicius , Ana , Raquel e Bruna ate tentaram nos acomodar de uma.maneira justa mas os.apartamemtos oferecidos precusam de uma.manutenção . Uns cheiram gas de cozinha , outro não tem ar funciomando , outro sem agua estavionamento não disponivel (apesar de ter ) . E assim foi !
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência excelente, sobretudo o atendimento impecável.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima escolha!

Foi muito agradável e tranquila.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Claiton

Disliked: Property conditions & facilities, room comfort
No anúncio indicava estacionamento, no hotel fui informado que estacionamento somente se disponível, por terem poucas vagas, o carro teria de ficar na rua. A Internet não pega nos quartos, as Televisão não tem canal a cabo. Só pega 4 canais com imagem ruim cheia de chuvisco. Minha avaliação é negativa. Uma vez que comprei um produto e me foi entregue outro. O atendimento no primeiro dia, no Check-in foi muito ruim. Posterior melhorou um pouco. Não tinha toalhas para banho no quarto. Eu pedi as toalhas assim que cheguei. Só levaram no outro dia.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Ar condicionado do quarto não funcionava, detalhe: suite deluxe. Não tinha secador de cabelo no quarto. Recepcionista nem um pouco simpática, nem cumprimentar os hóspedes que chegam faz questão. Café da manhã básico. Resumindo, valor da diária elevado para o que é oferecido.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Não vale a pena

Ja havia me hospedado no hotel em outras ocasiões, mas dessa vez foi decepcionante. A limpeza do quarto deixou muito a desejar, o quarto estava com traças, muitos mosquitos e o banheiro estava mau limpo (ex.: o lugar de colocar o shampoo estava completamente sujo com uma poeira escura que parecia não ser limpo ha um bom tempo). Os interfones não funcionavam e para conseguir fronhas limpas para os travesseiros precisamos ligar para recepção do telefone externo, as roupas de cama além de estarem com mau cheiro estavam encardidas. Infelizmente esta do longe do padrão que o hotel tinha ha alguns anos atrás. Não compensa o valor que custa e torna a experiência muito desagradável.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Danilo

Liked: Cleanliness

Serviços e quartos podem melhorar

Apesar da boa recepção, a hospedagem em geral não foi boa. O quarto tinha problemas: chuveiro não esquentava, travesseiros estavam com manchas e sem fronhas, não tinha vaga para estacionar. Além disso, as camareiras não eram muito simpáticas.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Pâmela Lopes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi incrível, os funcionários super atenciosos, prestativos e simpáticos!! Precisei de algo particular e prontamente os colaboradores me auxiliaram. Acomodação muito aconchegante e confortável, além claro de um café da manhã digno de realeza. A experiência não foi apenas nota 10, foi nota 1000. Muito obrigada a todos.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serviço de funcionários simpáticos e prestativos. Instalações boa, mas tive problema com uma lâmpada do apto que não funcionava e uma torneira do box, quebrou durante o uso.
Stayed 2 nights in Sep 2024