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Casablanca Center Hotel

3.5 star property
Historic Center charm meets modern comforts with billiards games by day and a cozy bar serving cocktails by night - a perfect balance of leisure and location

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Photo gallery for Casablanca Center Hotel

Exterior - Casablanca Center Hotel (Petrópolis)
Meeting facility - Casablanca Center Hotel (Petrópolis)
Deluxe Room | In-room safe, desk, soundproofing, free cribs/infant beds - Casablanca Center Hotel (Petrópolis)
Exterior - Casablanca Center Hotel (Petrópolis)
Restaurant - Casablanca Center Hotel (Petrópolis)
Travelers find Casablanca Center Hotel in the Historic Center, with a breakfast buffet to start the day and an arcade room for entertainment. The hotel offers dry cleaning, WiFi, a bar, and billiards. Multilingual staff assist with luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Suite

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, free cribs/infant beds

Deluxe Room

9.0 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Apartment Deluxe

In-room safe, desk, soundproofing, free cribs/infant beds

Apartment Deluxe

  • 30 sq m
  • Sleeps 3

View all photos for Apartment Standard

In-room safe, desk, soundproofing, free cribs/infant beds

Apartment Standard

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 3

About the neighborhood

Located in Petrópolis, Casablanca Center Hotel is in the historical district. Crystal Palace and Expeditioners Square are local landmarks, and travelers looking to shop may want to visit Shopping Vilarejo Itaipava and Itaipava Market. Petropolis Wax Museum and Centro Cultural 14 Bis are also worth visiting. Visit our Petrópolis travel guide
Map
Rua General Osório, 28 - Centro, Petrópolis, RJ, 25620-160

What's nearby

  • Liberty Square
    Liberty Square
    5 min walk - 0.3 miles
  • Imperial Museum
    Imperial Museum
    10 min walk - 0.6 miles
  • Cathedral of Saint Peter of Alcantara
    Cathedral of Saint Peter of Alcantara
    11 min walk - 0.6 miles
  • Crystal Palace
    Crystal Palace
    13 min walk - 0.7 miles
  • House of Santos Dumont Museum
    8 min walk - 0.5 miles

Getting around

  • Jardim Primavera Station
    35 min drive
  • Rio de Janeiro International Airport (GIG)
    75 min drive

Restaurants

  • Churrascaria Majórica
    4 min walk
  • Toni's
    2 min walk
  • La Bodega
    3 min walk
  • Kafta
    3 min walk
  • Doces Húngaros
    2 min walk

About this property

Casablanca Center Hotel

Hotel near Crystal Palace
Take advantage of a free breakfast buffet, an arcade/game room, and dry cleaning/laundry services at Casablanca Center Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • A billiards/pool table, multilingual staff, and a 24-hour front desk
  • Meeting rooms, free newspapers, and luggage storage
  • Tour/ticket assistance and a front-desk safe
Room features
All 74 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

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Grande Hotel Petrópolis
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  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Casablanca Center Hotel Petropolis
Casablanca Center Hotel
Casablanca Center Petropolis
Casablanca Center Hotel Petropolis, Brazil
Casablanca Center Hotel Hotel
Casablanca Center Hotel Petrópolis
Casablanca Center Hotel Hotel Petrópolis

Frequently asked questions

Is Casablanca Center Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Casablanca Center Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Casablanca Center Hotel?

Check-out is at noon.

Where is Casablanca Center Hotel located?

Located in Historic Center, this hotel is within a 15-minute walk of Piabanha River and Crystal Palace. Liberty Square and Petropolis Wax Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casablanca Center Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 269 out of 523 reviews
Rating 8 - Good. 157 out of 523 reviews
Rating 6 - Okay. 54 out of 523 reviews
Rating 4 - Poor. 21 out of 523 reviews
Rating 2 - Terrible. 22 out of 523 reviews

Reviews

Verified

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, but it is well maintained. The staff is very accommodating and courteous. The hotel is very clean, all areas of it. The rooms are large, roomy, and clean, especially the bathrooms. One of the most important comments we can make about this property is that it is very close, and we mean close, to all major museums and attractions, walking distance. My wife and I travel to Brazil at least twice per year, and we decided that in our March trip, we will come back to Petropolis, and without a doubt we will be staying again in this hotel.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Sidnei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Atendeu as expectativas
Stayed 1 night in Jul 2024
Verified

6/10 Okay

victor hugo

Liked: Cleanliness, staff & service, room comfort

Nao vale a pena

Rasoavel. Sem estacionamento, nem pagando, deixei meu carro num shopping 1 pesseoa atendendo uma fila imensa de clientes. Nao me.permitiram fazer o chekin antes das 14h fui terminas as 15:40. Sem contar que uma diaria 850,00 reais
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Leonardo

Disliked: Property conditions & facilities, room comfort

Decepção

Lamentavel nossa experiencia desta vez neste hotel. Esxolhemos por.ele após algumas estadias anteriroes . Mas desta vez nao deu . Pedidmoa check out antes da data programada . Alias desde o.check in divergencias ja foram acontecendo . Faço votos que seja restaurado rudo que se precisa nos apartamentos para ser justo a hospedagem ao valor cobrado aos hospedes . Os colaboradores Vinicius , Ana , Raquel e Bruna ate tentaram nos acomodar de uma.maneira justa mas os.apartamemtos oferecidos precusam de uma.manutenção . Uns cheiram gas de cozinha , outro não tem ar funciomando , outro sem agua estavionamento não disponivel (apesar de ter ) . E assim foi !
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência excelente, sobretudo o atendimento impecável.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima escolha!

Foi muito agradável e tranquila.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Claiton

Disliked: Property conditions & facilities, room comfort
No anúncio indicava estacionamento, no hotel fui informado que estacionamento somente se disponível, por terem poucas vagas, o carro teria de ficar na rua. A Internet não pega nos quartos, as Televisão não tem canal a cabo. Só pega 4 canais com imagem ruim cheia de chuvisco. Minha avaliação é negativa. Uma vez que comprei um produto e me foi entregue outro. O atendimento no primeiro dia, no Check-in foi muito ruim. Posterior melhorou um pouco. Não tinha toalhas para banho no quarto. Eu pedi as toalhas assim que cheguei. Só levaram no outro dia.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Ar condicionado do quarto não funcionava, detalhe: suite deluxe. Não tinha secador de cabelo no quarto. Recepcionista nem um pouco simpática, nem cumprimentar os hóspedes que chegam faz questão. Café da manhã básico. Resumindo, valor da diária elevado para o que é oferecido.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Não vale a pena

Ja havia me hospedado no hotel em outras ocasiões, mas dessa vez foi decepcionante. A limpeza do quarto deixou muito a desejar, o quarto estava com traças, muitos mosquitos e o banheiro estava mau limpo (ex.: o lugar de colocar o shampoo estava completamente sujo com uma poeira escura que parecia não ser limpo ha um bom tempo). Os interfones não funcionavam e para conseguir fronhas limpas para os travesseiros precisamos ligar para recepção do telefone externo, as roupas de cama além de estarem com mau cheiro estavam encardidas. Infelizmente esta do longe do padrão que o hotel tinha ha alguns anos atrás. Não compensa o valor que custa e torna a experiência muito desagradável.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Danilo

Liked: Cleanliness

Serviços e quartos podem melhorar

Apesar da boa recepção, a hospedagem em geral não foi boa. O quarto tinha problemas: chuveiro não esquentava, travesseiros estavam com manchas e sem fronhas, não tinha vaga para estacionar. Além disso, as camareiras não eram muito simpáticas.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Pâmela Lopes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi incrível, os funcionários super atenciosos, prestativos e simpáticos!! Precisei de algo particular e prontamente os colaboradores me auxiliaram. Acomodação muito aconchegante e confortável, além claro de um café da manhã digno de realeza. A experiência não foi apenas nota 10, foi nota 1000. Muito obrigada a todos.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serviço de funcionários simpáticos e prestativos. Instalações boa, mas tive problema com uma lâmpada do apto que não funcionava e uma torneira do box, quebrou durante o uso.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi excelente.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

Falta de infra, cuidado e gentileza com os hospede

Quarto amplo, bonito,mas cama dura e prox. Da rua...dava para ouvir pedestres e moradores de rua falando, alem de carros, onibus etc... janela fechada,mas sem vedacao de barulho. Estacionamento... privado,mas os manobristas estao sempre bem.enrolados ou "voando" as vezes demoram quase uma hora para guardar um veiculo. Recepcionista se irrita quando tentamos resolver a situacao do carro direto no estacionamento,mesmo ciente dos problwmas com os funcionários. Estava soiznha com bagagem pesada e não tive nenhuma ajuda.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Wagner

Liked: Cleanliness

Boa !

Chuveiro não esquentava, recepção um pouco confusa, garagem pequena com dificuldade para sair se necessário, positivo, perto de tudo shopping, farmácia, comércio em geral!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel no centro de Petrópolis

O hotel fica bem localizado no centro de Petropólis, pertinho da Rua Teresa, tem camas grandes nos quartos, limpo com banheiro enorme e agua quente com frigobar abastecido para consumo. O café da manhã era bem farto. O único problema é que não tem como pedir nenhum snacks ou sanduíche pois a cozinha não funciona. Não ofereciam sucos ou mates para comprar no frigobar tb.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities

Frustrante

Frustrante. Apesar de paga a estadia, minha reserva não estava no sistema. fiquei muito tempo esperando resolver. Quando foi liberado o quarto o hotel ficou sem agua por quase um dia. Atendimento muito ruim. Sai do hotel e me prometeram devolver o deposito feito. Até o momento não recebi.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Bom, mas precisa de melhorias

Estive no hotel há alguns anos e a experiência foi muito boa. Porém, desta vez, me deparei com mofo na janela, na cortina, no teto do banheiro e na tábua do vaso sanitário. Contudo, o café da manhã e o atendimento continuam bons.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Idenis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top D+
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities

Uma boa opção no centro de Petrópolis.

Boa estadia para uma noite!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa. Fiquei no quarto 1105, mas não pega wi-fi. O café da manhã estava ótimo.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Flavia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruim

A Estrutura do hotel é boa, porém o quarto estava com um cheiro ruim, tinha apenas 01 funcionário na recepção, pra atender quem chegava, guardar o carro etc, e na segunda noite, nosso carro dormiu na rua, porque as vagas do estacionamento, que era do outro lado da rua, tinham acabado e segundo o funcionário, o dono disse que não se responsabilizaria, o café da manha também não era muito bom.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Baixo custo beneficio

Acomodações boas mas café da manhã ruim
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima

O preço da diária não é barato…algo acima de 500,00. A gestão é familiar, não tem pessoas capacitadaa para atendimento, apenas 1 pessoa para fazer check-in, check out, ver disponibilidade de apartamentos disponíveis, ver estacionamento…levamos 1h30 para fazer o check in…isso não existe! A roupa de cama não foi trocada, não tinha sabonete, papel higiênico…um verdadeiro caos!! Nunca mais volto neste hotel, nem de graça!!
Stayed 1 night in Jul 2024