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Reis Palace Hotel

3.0 star property
Travelers start with a free breakfast buffet, then visit Dom Malan Square or relax with a latte at the hotel's coffee shop.

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Photo gallery for Reis Palace Hotel

Lobby - Reis Palace Hotel (Petrolina)
Reception - Reis Palace Hotel (Petrolina)
Front of property - Reis Palace Hotel (Petrolina)
Double Room Single Use, 1 Double or 2 Twin Beds | Minibar, desk, laptop workspace, soundproofing - Reis Palace Hotel (Petrolina)
Interior - Reis Palace Hotel (Petrolina)
Reis Palace Hotel, near Petrolina Waterfront Square, is a convenient base for exploring. Guests enjoy a breakfast buffet and in-room WiFi. The 24-hour front desk offers round-the-clock assistance, and on-site dry cleaning and laundry services keep travelers fresh.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Single Use, 1 Double or 2 Twin Beds

Double Room Single Use, 1 Double or 2 Twin Beds | View from room

Double Room Single Use, 1 Double or 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard 3 pessoas

Standard 3 pessoas | Minibar, desk, laptop workspace, soundproofing

Standard 3 pessoas

  • River view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Single Room, 1 Twin Bed

View from room

Single Room, 1 Twin Bed

  • City view
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room Standard

Minibar, desk, laptop workspace, soundproofing

Quadruple Room Standard

  • 33 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard

Minibar, desk, laptop workspace, soundproofing

Room Standard

  • 11 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Apartment Standard

Minibar, desk, laptop workspace, soundproofing

Apartment Standard

  • 11 sq m
  • Sleeps 1
  • Free WiFi

About the neighborhood

Petrolina is home to Reis Palace Hotel. Dom Malan Square and Petrolina Waterfront Square are notable landmarks, and the area's natural beauty can be seen at Rodeador Island and Sao Francisco River Park. Oficina do Artesao Mestre Quincas and Petrolina Cathedral are two other places to visit that come recommended. Visit our Petrolina travel guide
Map
Rua Manoel Clementino, 1157, Centro, Petrolina, PE, 56302-170

What's nearby

  • Petrolina Cathedral
    3 min walk - 0.2 miles
  • Dom Malan Square
    3 min walk - 0.2 miles
  • Petrolina Waterfront Square
    5 min walk - 0.3 miles
  • Sao Francisco River Park
    5 min walk - 0.3 miles
  • Fogo Island
    10 min walk - 0.6 miles

Getting around

  • Petrolina (PNZ-Senador Nilo Coelho Intl.)
    18 min drive

Restaurants

  • Boteco da 21
    1 min walk
  • Casa do Vinho
    3 min walk
  • Canto Café
    4 min walk
  • Comedoria Jeová
    7 min walk
  • Delícias Gourmet
    5 min walk

About this property

Reis Palace Hotel

Hotel near Fogo Island
Located close to Dom Malan Square and Petrolina Cathedral, Reis Palace Hotel provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • 1 meeting room, a 24-hour front desk, and free newspapers
  • A TV in the lobby, an elevator, and smoke-free premises
  • A banquet hall
Room features
All guestrooms at Reis Palace Hotel boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Reis Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Reis Palace Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Reis Palace Hotel?

Check-out is at noon.

Where is Reis Palace Hotel located?

Situated in Petrolina, this hotel is steps from Dom Malan Square and Petrolina Cathedral. Oficina do Artesao Mestre Quincas and Petrolina Waterfront Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reis Palace Hotel Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 48 out of 124 reviews
Rating 8 - Good. 43 out of 124 reviews
Rating 6 - Okay. 19 out of 124 reviews
Rating 4 - Poor. 10 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

Reviews

Verified

8/10 Good

Robson

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ana Clara

Liked: Cleanliness, staff & service, amenities
O quarto estava muito limpo
Stayed 1 night in Feb 2026
Verified

6/10 Okay

CarlosAugusto

Liked: Staff & service
hotel simples, sem estacionamento essa informaação deveria estar em destaque na apresentação do hotel! aviso as pessoas idosas há um resalto entre o quarto e o banheiro de uns 5 cm , sugeriria colocar uma fita de segurança .
Stayed 1 night in Jan 2026
Verified

8/10 Good

EDSON

Liked: Staff & service
Boa tarde, Equipe bem atenciosa. Ar condicionado do quarto velho e sem as aletas de direção do vento. Banheiro com cheiro não agradavél. Falta de opções de estacionamento. Local silencioso. Bem localizado, próximo a orla do rio São Francisco. Foi uma boa estadia. Edson.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

SIDNEY ARAUJO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A localização é excelente, contudo o hotel está muito mal conservado e me parece que já está dando sinais de desleixo. Café da manhã muito fraco, itens de banheiro horríveis. A recepção e os demais funcionários são ótimos, atenciosos e educados.
Stayed 1 night in Nov 2025
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service
Localização muito boa. Equipe gentil e resolutiva. Roupas de cama e banho muito limpas. Não tem estacionamento, mas foi tranquilo estacionar na rua.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Teneuza Maria Cavalcanti

Liked: Cleanliness, staff & service, amenities
Tudo excelente, pesdoal da recepção, da copa da cozinha, serviço de quarto perfeito, café da manhã muito generoso na feitura e apresentação.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JANIO VIEIRA

Liked: Cleanliness, staff & service, amenities
Todos os funcionários muito atenciosos e educados. Quartos sempre limpos. Café da manhã bom. Localização do hotel bem localizado, proximo da orla, centro, bares e restaurantes. Recomendo.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JOSÉ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu minhas expectativas
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

José Tadeu n b soares

Disliked: Property conditions & facilities
Precisa melhorar na estrutura, banheiro com vazamento
Stayed 1 night in Oct 2025
Verified

8/10 Good

jailson

Liked: Cleanliness, staff & service, room comfort

Otima

Otima
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manha sempre otimo. Quarto limpo, roupas de cama e banho cheirosas
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

homero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom café da manhã Camas com razoável conforto
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom para trabalho

Hotel bem localizado, bom quarto, bom banheiro café da manhã razoável atendentes amáveis muito difícil estacionar o veículo.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Maria Nazare

Liked: Cleanliness, staff & service
Disliked: Room comfort

Chuveiro muito fraco e falta de um blackout

Café da manhã excelente! Muito bom mesmo. Mas no quarto faltou algo barato e que seria perfeito: um simples blackout na janela. Entra muita luz pela janela de manhã e o sol na cara acorda todo mundo. O chuveiro também é muito fraco.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi bastante agradável durante o período.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Emerson

Liked: Cleanliness, staff & service, amenities
Não ter estacionamento compromete a segurança.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

LUCIANO F

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nao ficaria de novo

Barulho do comoesssor do ar era muito alto. O sensor de fumaça tem um flash cerde encima da cama que nao me deixou dormir direito. Nao recomendo. Cafe da manha é bom.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

EDIJANE RODRIGUES DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um bom hotel

Localização excelente! Muito bom Atendimento dos funcionários.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Somente ajustes

Acho que poderiam dar mais atenção na limpeza do banheiro, o balcão da pia estava bem sujo, com manchas brancas, provavelmente de pastas de dentes, que é possível retirar. Não tem estacionamento nem no hotel e nem em volta dificultando quem vai a trabalho!!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

-

Boa localização. Ótimo café da manhã.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

edimir rodrigues dos sant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

natureza

muito bom,sensacional
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Samuel Rodrigues

Disliked: Property conditions & facilities

Podem melhorar a hospedagem.

A internet é péssima. E não tiveram flexibilidade na cobrança de uma outra diária.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel central

Hotel simples,com quartos amplos e cafe da manha razoável.Muito perto da orla
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Room comfort

Permanência devido ao atendimento

Decepcionada com o hotel .Só permaneci por conta do ótimo atendimento prestado pelo atendente David , que se mostrou muito solicito com as minhas reinvidicações,mas infelizmente não tinha poder de decisão. Não tem garagem nem estacionamento privado ao redor.Tivemis que deixar a moto na calçada. localização é boa , atendimento impecável ,mas infelizmente deixar a moto na calçada , solicitei secador de cabelo e ferro de passar e tbm não tinham , objetos que todo hotel disponibiliza para o cliente. Café da manhã razoável .
Stayed 1 night in Jul 2022