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ibis Petrolina

Property class: 3

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Photo gallery for ibis Petrolina

A modern coworking space with a large logo, a wooden table, and several chairs. - ibis Petrolina (Petrolina)
A hotel room with a large bed, a smaller bed, a desk, a chair, a television, and a mini-fridge. - ibis Petrolina (Petrolina)
A modern bar area with a counter, seating, and a high ceiling with exposed beams. - ibis Petrolina (Petrolina)
A person holding a wine glass at a bar with a bottle labeled "RIO SOL" and several other bottles in the background. - ibis Petrolina (Petrolina)
A modern office space with a wooden desk, a red office chair, a laptop, and a television displaying a room booking interface. - ibis Petrolina (Petrolina)
At ibis Petrolina, you can look forward to a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, and a TV.

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a laptop, a chair, a suitcase, and a TV.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Petrolina is home to ibis Petrolina. The area's natural beauty can be seen at Rodeador Island and Sao Francisco River Park, while Sertao Museum and Antiga Estacao Ferroviaria da Leste Brasileira are cultural highlights. Centro Cultural Ana das Carrancas and Ilha do Sol Water Park are also worth visiting. Visit our Petrolina travel guide
Map
Avenida Tancredo Neves 1049, Centro, Petrolina, PE, 56304-190

What's nearby

  • River Shopping Mall
    1 min walk - 0.1 miles
  • Sao Francisco Valley University
    5 min walk - 0.3 miles
  • Dom Malan Square
    9 min walk - 0.5 miles
  • Petrolina Cathedral
    10 min walk - 0.6 miles
  • Sao Francisco River Park
    16 min walk - 0.9 miles

Getting around

  • Petrolina (PNZ-Senador Nilo Coelho Intl.)
    21 min drive

Restaurants

  • Rei do Mate
    4 min walk
  • Restaurante Macaxeira
    3 min walk
  • Quiosque da Integração
    9 min walk
  • Patroni Pizza
    4 min walk
  • Divino Fogão
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 49 for adults and BRL 24.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 15 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 49 for adults and BRL 24.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis Petrolina pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at ibis Petrolina?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at ibis Petrolina?

Check-out is at noon.

Where is ibis Petrolina located?

Situated in Petrolina, this hotel is within a 10-minute walk of River Shopping Mall, Sertao Museum, and Sao Francisco Valley University. Rodeador Island and Dom Malan Square are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Petrolina Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 219 out of 429 reviews
Rating 8 - Good. 164 out of 429 reviews
Rating 6 - Okay. 29 out of 429 reviews
Rating 4 - Poor. 10 out of 429 reviews
Rating 2 - Terrible. 7 out of 429 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall is 5 minute walk from hotel. Very clean and comfortably economical
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
A bit basic but good rooms, friendly staff, unfortunatelly only speaking Portuguese, and no English or Spanish. Any way they did the effort to communicate as good as possible.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 16 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

La propiedad es pobre,no funcionaba el teléfono del cuarto!!!!Tampoco la tv,que habían dicho que se podía emparejar con el celular!! Lo más grave es que nos cobraron el desayuno el DOBLE QUE SI LO CONTRATAMOS POR APLICACION,nadie nos aviso y otras veces no fue así. Esto es un robo!!Literal El estacionamiento es al aire libre,todo el día el carro al sol!!!y muy chico!! Conclusión, lo único bueno es que esta cerca del shoping!! Si podes,evita este hotel!!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Colchão e travesseiros ruim . Faltava toalha de rosto no banheiro
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários gentis, excelente café da manhã e boas opções de refeições no cardápio do restaurante.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização. Ótimo café da manhã. Funcionários atenciosos e prestativos. Estacionamento fácil. Wallbox para recarga de veículo elétrico. Recomendo
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Problemas no banheiro: 1. ducha estava vazando ao ser usada 2. Porta do box não estava vedando e na hora do banho a água vazava pela porta molhando a área fora do box.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheguei antes do horário do check-in mas a fui acomodado mesmo assim. Fiquei primeiramente em um quarto, mas solicitei a troca porque o ar condicionado do mesmo estava quebrado, fui atendido prontamente. Equipe de atendimento muito prstativa.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo benefício. Café da manhã muito bom. Banheiro grande.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom. Excelente custo benefício.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo benefício. Check in 24 horas. Ideal para viagens rápidas. Recomendo
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Atendimento muito burocratico na recepcao. Toalhas pessimas e camas muito estreitas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui muito bem atendido por todos os funcionários. Só uma coisa me deixou incomodado, na porta havia o aviso de não perturbe, e todo dia quem era responsável pela arrumação abria a porta, mesmo com o aviso! Tirando esse fato gostei muito da acomodação e do atendimento
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O ar condicionado Estava funcionando bem. Eu observei um problema no boxe do banheiro do quarto que fica nobsextovandar número 658 a água está saindo pra área seca do banheiro e o problema eu acho que é avporta do boxe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
OTIMO
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Limpeza, conforto e segurança. Funcionários atenciosos e variedade no café da manhã.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Equipe solicita e gentil. O acesso direto ao shopping é ótimo. Tudo funcionando bem. As toalhas, apesar de cheirosas,s, já estão no limite da vida útil.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente, cafe da manhã de altíssima qualidade. Limpeza e estrutura incríveis. Gostei de tudo. Desde a chegada até a saída.
Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Quarto necessita de uma colcha pq só havia o lençol fino cobrindo a cama e no banheiro não havia toalha de rosto.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Parte externa está nova, mas o quarto precisa de reforma e modernização principalmente o banheiro. Café da manhã bom. Não foi uma estadia ruim mas pelo preço da região o valor indicava melhor qualidade.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Atendimento e qualidade dos quartos.
Stayed 1 night in Nov 2025