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Águas Palace Hotel

3.0 star property
Travelers wake up to stunning views at Águas Palace Hotel before fueling up for adventure with tour assistance conveniently located steps away

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Photo gallery for Águas Palace Hotel

Elite Room | Individually decorated, desk, blackout drapes, iron/ironing board - Águas Palace Hotel (Petrolina)
Coffee and/or coffee maker - Águas Palace Hotel (Petrolina)
Balcony - Águas Palace Hotel (Petrolina)
Lobby sitting area - Águas Palace Hotel (Petrolina)
Reception - Águas Palace Hotel (Petrolina)
Modern comfort meets practicality at Águas Palace Hotel. Guests can savor terrace views while dining at the restaurant. The hotel offers in-room WiFi, multilingual staff, laundry facilities, and luggage storage for a seamless stay for visitors exploring the area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Room

Junior Room | Individually decorated, desk, blackout drapes, iron/ironing board

Junior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Individually decorated, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Individually decorated, desk, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | Individually decorated, desk, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Individually decorated, desk, blackout drapes, iron/ironing board

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room

Individually decorated, desk, blackout drapes, iron/ironing board

Traditional Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Individually decorated, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Individually decorated, desk, blackout drapes, iron/ironing board

Elite Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Terrace/patio

Elite Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Petrolina is home to Águas Palace Hotel. The area's natural beauty can be seen at Fogo Island and Rodeador Island, while Antiga Estacao Ferroviaria da Leste Brasileira and Sertao Museum are cultural highlights. Centro Cultural Ana das Carrancas and Ilha do Sol Water Park are also worth visiting. Visit our Petrolina travel guide
Map
Rua Governador Eraldo Gueiros, 83 A, Centro, Petrolina, PE, 56304-580

What's nearby

  • Petrolina Cathedral
    7 min walk - 0.4 miles
  • Sao Francisco River Park
    9 min walk - 0.5 miles
  • Fogo Island
    14 min walk - 0.8 miles
  • Petrolina Waterfront Square
    14 min walk - 0.8 miles
  • River Shopping Mall
    16 min walk - 0.9 miles

Getting around

  • Petrolina (PNZ-Senador Nilo Coelho Intl.)
    17 min drive

Restaurants

  • Pizzaria Shalom
    16 min walk
  • Bambuzinho Bar e Restaurante
    5 min walk
  • Habib's
    6 min walk
  • All Time Conveniência
    9 min walk
  • Restaurante A Toca
    5 min walk

About this property

Águas Palace Hotel

Property highlights
Consider a stay at Águas Palace Hotel and take advantage of a terrace, laundry facilities, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk, an elevator, and multilingual staff
  • Luggage storage
Room features
All 70 individually decorated rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Águas Palace Hotel Petrolina
Águas Palace Hotel
Águas Palace Petrolina
Águas Palace
Aguas Palace Hotel Petrolina, Brazil
Águas Palace Hotel Hotel
Águas Palace Hotel Petrolina
Águas Palace Hotel Hotel Petrolina

Frequently asked questions

Is Águas Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Águas Palace Hotel doesn't offer parking.

What time is check-in at Águas Palace Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Águas Palace Hotel?

Check-out is at noon.

Where is Águas Palace Hotel located?

Situated in Petrolina, this hotel is within a 10-minute walk of Rodeador Island, Petrolina Cathedral, and Dom Malan Square. Sao Francisco River Park and Sertao Museum are also within 15 minutes.

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Reviews

Águas Palace Hotel Reviews

7.6

Good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 57 out of 188 reviews
Rating 8 - Good. 56 out of 188 reviews
Rating 6 - Okay. 51 out of 188 reviews
Rating 4 - Poor. 15 out of 188 reviews
Rating 2 - Terrible. 9 out of 188 reviews

Reviews

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 1 night in May 2024

10/10 Excellent

LUIZ HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
Stayed 2 nights in Sep 2025

10/10 Excellent

Adelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Excelente, para as nossas necessidades
Stayed 1 night in Sep 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Tudo muito excelente
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Great value and terrific breakfast (many local people had me the breakfast was great and they did not lie!). It's clean and safe but the rooms are a little worn out. The shower head in my bathroom looked a little precarious but it worked for both hot and cold. The location is right downtown and there are lots of local shops and restaurants. I will definitely stay here again on my next visit.
Stayed 4 nights in Aug 2025

8/10 Good

Aldaires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito

Garagem pequena poucas vagas , sala da recepção pequena para o fluxo do momento do nisso check-in.. demais tudo bem ... cafe da ma ha excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpresa no café da manhã !!

Hotel limpo, arejado, organizado…entrega o que promete. Porém o real destaque é a funcionária ALICE (acho que é esse o nome)…ela fica no local do café da manhã… Se você se cruzar com ela, tenha certeza que seu dia será transformado pra muuuito melhor, uma pessoa doce, gentil e de um carisma incrível, se eu fosse dono de um Hotel, ela seria minha gerente !!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei de um dia para o outro pois fui a trabalho, gostei do serviço oferecido
Stayed 2 nights in Jun 2025

8/10 Good

Thyago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, ótimo café da manhã, conforto do quarto razoável. Bom custo benefício.
Stayed 4 nights in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é antigo, senti falta apenas de tomadas perto das camas. Como o quarto é grande, a única tomada fica longe das camas na parede da janela e mesa para trabalho
Stayed 2 nights in May 2025

6/10 Okay

Ivanize

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Segurança.

Preço exorbitante para o que oferece. Porém amei o atendimento das meninas do café. Também observei que a segurança é comprometida a partir do momento em que chegamos e passamos direto pra o elevador, sem sermos questionados pelos recepcionistas (que mudam de acordo com seus turnos) sobre quem somos, em que quarto estamos hospedados, etc.
Stayed 3 nights in May 2025

4/10 Poor

NADIA

Disliked: Property conditions & facilities
Hotel fraquinho
Stayed 4 nights in Apr 2025

8/10 Good

Maria de Nazaré

Liked: Cleanliness, staff & service
Equipe de atendimento excelente. Minhas únicas observações negativas são sobre a cama baixa e e colchão mole e a localização, tão central que parece o Brás ou Madureira. Mas mesmo assim é uma das melhores opções de hospedagem em Petrolina.
Stayed 1 night in Apr 2025

10/10 Excellent

Cleane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Amei o quarto onde fiquei. Tudo bem limpo, o café da manhã muito bom.Sai satisfeita pela atendimento, e os recepcionistas são pessoas maravilhosas. Grata.
Stayed 3 nights in Mar 2025

4/10 Poor

Filipe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

MUITO A MELHORAR

Atendimento da recepção muito bom, pessoal educado, atencioso e rápido. Porém o quarto o ar condicionado não gela, a cama não é confortável, o travesseiro estava com mancha, apenas uma toalha no banheiro, não disponibilizam shampoo, condicionador. ELEVADOR dá um tranco na parada de cada andar, não aparenta segurança, e para um elevador essa fator é de fundamental importância.
Stayed 1 night in Mar 2025

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaque para o café da manhã.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mauryceia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os quartos são muito confortáveis. Solicitei cobertores extras e fui prontamente atendida. O café da manhã tem uma variedade enorme de pães, sucos, e outros alimentos.
Stayed 1 night in Mar 2025

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
O único atendente que merece parabéns é JOHN, ele entrou em contato antes oferecendo pacote e procurou resolver todos os meus problemas na estadia! Os outros atendentes pouco se interessavam e nem prestavam informações demonstrando desprezo ao cliente! Petrolina é uma cidade que está cada vez mais se desenvolvendo e merece atendentes mais simpáticos e que interagem de forma melhor com o cliente! Meus parabéns pela estadia são para John! Resolveu até problemas que não eram de seu turno!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
O ralo do banheiro cheirava mal.
Stayed 1 night in Jan 2025

10/10 Excellent

Yago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fui muito bem atendido,todos os funcionários altamente educados .
Stayed 4 nights in Nov 2024

6/10 Okay

Paulo

Liked: Cleanliness
Disliked: Staff & service, amenities
Na chegada, funcionários da recepção mais interessados no jogo de futebol (na TV) do que em fazer o check-in. Nunca vi isso. Quarto bem precário - só 1 tomada para carregar celular, colchão velho (sem firmeza) e roupa de cama SEM lençol para cobrir - apenas a colcha que estava na cama. Ponto positivo: excelente café-da-manhã.
Stayed 2 nights in Sep 2024

4/10 Poor

Celso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precisa muito melhorar

Hotel com mofo nas paredes do quarto e tb com tv Somente com 3 canais . Toalhas finas e preço alto para o que esse hotel oferece
Stayed 6 nights in Apr 2024

6/10 Okay

REINALDO

Liked: Cleanliness, staff & service
Tratamento muito bom. Café também. Televisões não são smart, poderiam melhorar para usarmos netiflix, por exemplo. Estacionamento pequeno e funcionários ocupam vagas. Localização muito boa, perto de tudo. Retornaria.
Stayed 4 nights in Mar 2024

10/10 Excellent

PAULO SERGIO F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia em Petrolina

Muito boa a estadia. Passei cinco dias/4 diárias e gostei muito das acomodações e do café da manhã. Hotel com excelente localização, área central da cidade de Petrolina.
Stayed 4 nights in Feb 2024

10/10 Excellent

Edinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa atendimento desde a recepção a galera do café da manhã..::Nota 10
Stayed 2 nights in Dec 2023