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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Escape to a serene haven near Lake Michigan where relaxation meets adventure. Enjoy rejuvenating moments in the spa tub or tee off on our scenic golf course.

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Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

A Charlevoix Inn & Suites with a covered entrance, outdoor seating, and a gravel area. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
An indoor swimming pool with a lounge area, chairs, and a staircase leading to an upper level. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
An outdoor seating area with a circular pattern of stepping stones on the grass, surrounded by a hedge and a clear blue sky. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
A hotel room with two beds, a desk, a chair, and a large window with curtains. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
A spacious living area with a staircase, dining table, and chairs. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
Near Lake Michigan, Charlevoix Inn & Suites SureStay Collection by Best Western offers a tranquil retreat with continental breakfast, an indoor pool, and 9 holes of golf. Relax in the spa tub or unwind with free WiFi while enjoying the peaceful garden and outdoor furniture; previous guests rave about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Accessibility - 1 Queen, Bathtub, View, Nonsmoking

A hotel room with a bed, a TV, a lamp, a nightstand, and a window with curtains.

Accessibility - 1 Queen, Bathtub, View, Nonsmoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking, Pet Friendly Room, Street View

A hotel room with two beds, a desk, a chair, and a window with curtains.

2 Double Beds, Nonsmoking, Pet Friendly Room, Street View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a nightstand, a wall-mounted lamp, a framed picture, and a door leading to a bathroom.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

A living room with a sofa set, a coffee table, a lamp, a television, and a window with curtains.

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Charlevoix, Charlevoix Inn & Suites SureStay Collection by Best Western is in the business district and near the beach. North Seas Gallery and Charlevoix Circle of Arts are cultural highlights, and some of the area's attractions include Artform Fabricating and Castle Farms. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snow tubing. Visit our Charlevoix travel guide
Map
800 Petoskey Ave, Charlevoix, MI, 49720

What's nearby

  • A waterfront with multi-story houses and a dock.
    Lake Charlevoix
    8 min walk - 0.5 miles
  • A coastal landscape with sand dunes, sparse vegetation, and a calm sea under a cloudy sky.
    Mt. McSauba Recreation Area
    2 min drive - 1.0 mile
  • Depot Beach Park
    13 min walk - 0.7 miles
  • Lake Chalevoix Depot Beach
    15 min walk - 0.8 miles
  • North Point Nature Preserve
    3 min drive - 1.2 miles

Getting around

  • Cherry Capital Airport (TVC)
    59 min drive

Restaurants

  • McDonald's
    5 min drive
  • Harbor View Cafe
    3 min drive
  • B.C. Pizza
    6 min drive
  • Charlevoix Dairy Grille
    4 min drive
  • The Landings Restaurant
    12 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool.

Is Charlevoix Inn & Suites SureStay Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Charlevoix Inn & Suites SureStay Collection by Best Western located?

Situated in Charlevoix, this golf hotel is within 1 mi (2 km) of Lake Charlevoix and Lake Michigan. Artform Fabricating and Mt. McSauba Recreation Area are also within 1 mi (2 km).

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Reviews

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

8.0

Very Good

8.0

Cleanliness

10

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 402 out of 1013 reviews
Rating 8 - Good. 291 out of 1013 reviews
Rating 6 - Okay. 183 out of 1013 reviews
Rating 4 - Poor. 98 out of 1013 reviews
Rating 2 - Terrible. 39 out of 1013 reviews

Reviews

Verified

10/10 Excellent

sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 airport shuttle was wonderful
Stayed 1 night in Jul 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but quality priced with a number of restaurants nearby
Stayed 1 night in Jun 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast. I was able to use the computer to printout some documents which was very convenient. We had a lovely stay.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, staff were very nice - thank you!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Delona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room staff was very polite
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet safe clean and well run
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay. Only down side was the pool area is under construction, and not accessible.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zuleyka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities, comfortable bed!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy cozy little room. Great hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Nice breakfast selection. Would absolutely stay again!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Clinton

Liked: Cleanliness, staff & service
The property was very pet and family friendly!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and quiet place a short drive from downtown Charlevoix.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent place had a good breakfast too. Will stay again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe place. Price is reasonable compared to other places.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathy

Comfortable beds
Stayed 1 night in Oct 2025
Verified

8/10 Good

Casey

Liked: Cleanliness, amenities
Cleanliness. Liked the walk in shower. Bed was comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable, clean and quiet. Staff was friendly and responsive. The breakfast was good with ample choices. The accommodations were worth the price; I would stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean n quiet. Rooms very nice and spacious !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I love this hotel. The private balcony was so nice. I absolutely love the out door Jacuzzi, and it's open all year around.Vwey relaxing, we will stay again for sure!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly, efficient, and absolutely great! The hotel is quite nice as well, but their team made it top notch.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sheryl and William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly good selection of food for breakfast; however, very crowded and hard to find place to sit. Room nice with king bed.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Nicholas

Disliked: Property conditions & facilities
Good staff. Rooms and building very dated.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to book, got upgraded. Clean and comfortable. Spacious and good amenities. Would stay again if in the area.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, quiet, secure, well tended, great staff Would stay again with a better rate. Breakfast was OUTSTANDING
Stayed 1 night in Jul 2025