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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Hotel with free breakfast, near Lake Michigan

Choose dates to view prices

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Lobby
Exterior
Lobby
Suite, 1 King Bed, Patio, Lake View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds
Property amenity
Near Lake Michigan, Charlevoix Inn & Suites SureStay Collection by Best Western offers a tranquil retreat with continental breakfast, an indoor pool, and 9 holes of golf. Relax in the spa tub or unwind with free WiFi while enjoying the peaceful garden and outdoor furniture; previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
800 Petoskey Ave, Charlevoix, MI, 49720

What's nearby

  • Lake Chalevoix Depot Beach - 13 min walk - 0.7 miles
  • North Point Nature Preserve - 3 min drive - 0.9 miles
  • Beaver Island Boat Company Ferry Terminal - 4 min drive - 1.4 miles
  • Mushroom House - 5 min drive - 1.9 miles
  • Castle Farms - 10 min drive - 5.2 miles

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪Harbor View Cafe - ‬3 min drive
  • ‪Charlevoix Dairy Grille - ‬4 min drive
  • ‪The Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive
  • ‪JAX - ‬3 min walk

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel near Lake Michigan
Free continental breakfast, an adjacent golf course, and a garden are just a few of the amenities provided at Charlevoix Inn & Suites SureStay Collection by Best Western. For some rest and relaxation, visit the hot tub. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, barbecue grills, and smoke-free premises
  • Luggage storage, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 39-inch LED TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Similar properties

Lobby

AmericInn by Wyndham Charlevoix

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.2 out of 10, Very Good, 934 reviews
AmericInn by Wyndham Charlevoix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–11:00 PM.

Is Charlevoix Inn & Suites SureStay Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charlevoix Inn & Suites SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Charlevoix Inn & Suites SureStay Collection by Best Western located?

Situated in Charlevoix, this golf hotel is within 1 mi (2 km) of Lake Charlevoix and Lake Michigan. Artform Fabricating and Mt. McSauba Recreation Area are also within 1 mi (2 km).

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Reviews

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

7.8

Good

8.0

Cleanliness

10

Location

8.4

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 383 out of 1019 reviews
Rating 8 - Good. 310 out of 1019 reviews
Rating 6 - Okay. 186 out of 1019 reviews
Rating 4 - Poor. 105 out of 1019 reviews
Rating 2 - Terrible. 35 out of 1019 reviews

Reviews

10/10 Excellent

Deborah

Totally enjoyed our stay !
Stayed 2 nights in Sep 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service
The property was very pet and family friendly!
Stayed 2 nights in Oct 2025

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe place. Price is reasonable compared to other places.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Comfortable beds
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean n quiet. Rooms very nice and spacious !
Stayed 1 night in Sep 2025

6/10 Okay

Ron

Liked: Amenities
Disliked: Property conditions & facilities
This property was reasonably priced. Staff was friendly Breakfast good Carpets are dirty and it needs some updating
Stayed 1 night in Oct 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I love this hotel. The private balcony was so nice. I absolutely love the out door Jacuzzi, and it's open all year around.Vwey relaxing, we will stay again for sure!
Stayed 1 night in Sep 2025

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, included breakfast was a bonus, quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property but very well maintained. The staff were always friendly and welcoming. The breakfast was always hot and good!
Stayed 3 nights in Sep 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent place had a good breakfast too. Will stay again
Stayed 2 nights in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! We also loved that they had free bottles of water available at all times.
Stayed 3 nights in Aug 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like a nice place to spend the night.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was good - room was okay (smaller than I would have liked) - parking was fine - this hotel needs a lot of updating
Stayed 5 nights in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, pool room and spa great, staff very nice. Excellent breakfast choices. I would come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly, efficient, and absolutely great! The hotel is quite nice as well, but their team made it top notch.
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very very small , had to move to a suite to accommodate two adults and one child! Expensive move but necessary! Hot tub out of order and pool was freezing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, quiet, secure, well tended, great staff Would stay again with a better rate. Breakfast was OUTSTANDING
Stayed 1 night in Jul 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
The location was perfect for the wedding we were attending. Within a few miles. This hotel just needs a lot of updating especially for the price. Everything— the shower, the beds, the cabinet for clothes, the towels,etc.were very old and worn. For $200 a night, it should be much better. Staff were great. Liked complimentary water. Seemed to be enough parking.
Stayed 2 nights in Oct 2025

8/10 Good

jaciane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location. Indoor pool and hot tub were relaxing.
Stayed 1 night in Jun 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price. Walking to charlevoix east. All sidewalk. Close to petoskey.
Stayed 2 nights in Aug 2025

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Hot tub not working Room was by some hot water pipes that made a loud banging noise for several hours
Stayed 1 night in Oct 2025

10/10 Excellent

Strite

Liked: Cleanliness, staff & service, property conditions & facilities
Right price
Stayed 1 night in Aug 2025

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