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Hotel Los Cristales

2.5 star property
Hotel with free breakfast, in the vicinity of Santa Rosa de Cabal Hot Springs

Choose dates to view prices

Hotel Los Cristales in Santa Rosa de Cabal offers authentic local breakfast, specialty coffee, free self parking, in-room WiFi, wedding services, and luggage storage. Enjoy the vibrant atmosphere!

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, down comforters, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Rainfall showerhead
Jetted bathtub
Shower/tub combination
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, down comforters, free WiFi, bed sheets

Standard Twin Room

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Rainfall showerhead
Jetted bathtub
Shower/tub combination
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, down comforters, free WiFi, bed sheets

Standard Triple Room

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Rainfall showerhead
Jetted bathtub
Shower/tub combination
Cable channels
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | 1 bedroom, down comforters, free WiFi, bed sheets

Standard Family Room

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Jetted bathtub
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, free WiFi, bed sheets

Superior Double Room

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Jetted bathtub
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, down comforters, free WiFi, bed sheets

Superior Family Room

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Rainfall showerhead
Jetted bathtub
Shower/tub combination
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, down comforters, free WiFi, bed sheets

Junior Suite

Highlights

Flat-screen TV
Separate bedroom
Down duvet
Jetted bathtub
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
1120 Cra. 14, Santa Rosa de Cabal, Risaralda, 661020

What's nearby

  • Las Araucarias Park - 2 min walk - 0.1 miles
  • Church of Our Lady of Victories - 2 min walk - 0.1 miles
  • Machete Park - 3 min walk - 0.2 miles
  • Plaza de Mercado los Fundadores - 5 min walk - 0.3 miles
  • Santa Rosa de Cabal Hot Springs - 20 min drive - 6.3 miles

Getting around

  • Pereira (PEI-Matecaña Intl.) - 47 min drive

Restaurants

  • ‪La pasteleria César Restrepo - ‬3 min walk
  • ‪arepas del pueblo - ‬4 min walk
  • ‪Raíces Santarosanas - ‬1 min walk
  • ‪Cafe Gourmet - ‬2 min walk
  • ‪El Barista - ‬3 min walk

About this property

Hotel Los Cristales

Hotel near Victoria Shopping Mall
Located close to Santa Rosa de Cabal Hot Springs and Parque Arboleda, Hotel Los Cristales provides free breakfast (local cuisine), a free grocery shopping service, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
  • 1 meeting room, luggage storage, and coffee/tea in the lobby
Room features
All guestrooms at Hotel Los Cristales have comforts such as 24-hour room service, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Jetted tubs, rainfall showers, and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Similar properties

Front of property
HOTEL VÁLCON
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
HOTEL VÁLCON

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Cristales Santa Rosa de Cabal
Los Cristales Santa Rosa de Cabal
Hotel Hotel Los Cristales Santa Rosa de Cabal
Santa Rosa de Cabal Hotel Los Cristales Hotel
Hotel Hotel Los Cristales
Los Cristales
Los Cristales Santa Rosa Cabal
Hotel Los Cristales Hotel
Hotel Los Cristales Santa Rosa de Cabal
Hotel Los Cristales Hotel Santa Rosa de Cabal

Frequently asked questions

Is Hotel Los Cristales pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Los Cristales?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Los Cristales?

Check-out is at 1:00 PM.

Where is Hotel Los Cristales located?

Situated in Santa Rosa de Cabal, this hotel is within 9 mi (15 km) of Santa Rosa de Cabal Hot Springs, Victoria Shopping Mall, and Plaza de Bolivar. Parque Arboleda and Parque Metropolitano del Café Waterpark are also within 12 mi (20 km).

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Reviews

Hotel Los Cristales Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.2

Staff & service

7.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 49 reviews
Rating 8 - Good. 15 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

Reviews

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Super cool and very nice
Stayed 5 nights in Feb 2024

8/10 Good

Arnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it
Stayed 1 night in Dec 2022

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

8/10 Good

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Stayed 3 nights in Apr 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

Buena atencion por parte del personal, todo muy atentos olvidaron las toallas pero se soluciono de inmediato, buen desayuno y se descansa comodamente.
Stayed 1 night in Mar 2025

8/10 Good

Elí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Feb 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico en el pueblo , limpio y personal muy agradable y atento.
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Disliked: Staff & service, amenities, property conditions & facilities
There were no drinking glasses no mini fridge. The free breakfast was bad at best. It was not what was advertised
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial sitio

el clima es bueno. los termales de san vicentente son unicos un paraiso natural, la comida tradicional es de lo mejor
Stayed 2 nights in Jun 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024

4/10 Poor

Martha

Disliked: Staff & service, amenities, property conditions & facilities
People were very rude and overcharged for the room.
Stayed 1 night in Feb 2024

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel. Very friendly staff. Great location and value.
Stayed 1 night in Feb 2024

4/10 Poor

Zoraida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima

La atención del personal es horrible con el turista, son antipáticos, los baños son regulares y huelen a cañería.
Stayed 1 night in Jan 2024

6/10 Okay

andrea

Las instalaciones del hotel estan acordes a su precio; el servicio en recepción y garaje fue excelente...el restaurante regular- malo en el tema de desayuno, tanto servicio como producto no cumple las expectativas q se piensa. Es de resaltar la actitud con la q se intenta brindar un buen servicio; espero mejoren las pequeñas fallas y sigan saliendo adelante....
Stayed 1 night in Jan 2024

6/10 Okay

martha

Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales
Stayed 1 night in Dec 2023

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HE PASADO MIS MEJORES DIAS EN ESTE HOTEL,EXCELENTE SERVICIO Y PERSONAL COMO VALENTINA,LUISA,EL GERENTE NESTOR,DON ADALBERTO Y EL RESTO DEL PERSONAL IMPRESIONANTE Y LLAMATIVO
Stayed 1 night in Oct 2023

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve alojado con mi familia en el hotel durante el fin de semana del 5, 6 y 7 de agosto. La atencion, la comida y las instalaciones del hotel nos gustaron mucho, adicional a que es a una cuadra del parque donde hay almacenes y restaurantes.
Stayed 2 nights in Aug 2023

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
The assigned room was spotles, supr clean, a nice king bed, and, very quiet.
Stayed 1 night in May 2023

2/10 Terrible

Diego

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.

6/10 Okay

adolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rooms on first floor are on top of the garage so lots of car alarms noise. No windows so super hot can't breathe in those rooms
Stayed 2 nights in Jan 2022

4/10 Poor

Dario, Bucaramanga

Disliked: Staff & service, property conditions & facilities
They need to improve customer service, offer all the services described on Expedia, and they must offer a solution in case something is not working or available. It was two bad nights, I received a compensation for bad service, but it was not what I expected for the price we paid, there are more options in the same area.
Stayed 2 nights in Nov 2021

8/10 Good

JOSE VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente sin extravagancias

Un hotel acogedor , limpio ,bien presentado aunque hay algunos lugares requieren arreglo porque se van deteriorando, me causo curiosidad sitio entrenamiento ajedrez , no puede saber que era porque salimos a uno de los nevados, desayuno excelente, aunque hace falta la fruta,parqueo dentro del mismo , personas amables.
Stayed 2 nights in Sep 2021

8/10 Good

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de los baños, fue lo único que no nos gustó, le falta porta jabón en los baños y hubo un día que no encontramos papel higiénico y toalla de mano, del restó todo fue perfecto. Su desayuno muy bueno
Stayed 2 nights in Sep 2021

8/10 Good

Zoraya

Liked: Staff & service

Aceptable !

El hotel está muy bien ubicado, el personal es atento, a pesar de que las instalaciones son aceptables creo que le falta mantenimiento, incluido toalla nuevas.
Stayed 1 night in Dec 2020

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