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Hotel Casa Tuirak

2.5 star property

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Photo gallery for Hotel Casa Tuirak

Outdoor pool - Hotel Casa Tuirak (Pereira)
Property entrance - Hotel Casa Tuirak (Pereira)
Premium Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds - Hotel Casa Tuirak (Pereira)
Front of property - Hotel Casa Tuirak (Pereira)
Living area - Hotel Casa Tuirak (Pereira)
At Hotel Casa Tuirak, you can look forward to free breakfast (local cuisine), designer stores on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

View all photos for Standard Room, Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Double Room, Garden View

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Mountain View

View from room

Superior Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Studio Suite, Mountain View

Elite Studio Suite, Mountain View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Elite Studio Suite, Mountain View

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Cabin

Presidential Cabin | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Cabin

  • Mountain view
  • 180 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Pereira, Hotel Casa Tuirak is in the mountains and on the riverwalk. Santa Rosa de Cabal Hot Springs and Termales - Balneario Santa Rosa de Cabal are worth checking out if an activity is on the agenda. Boliz and Lucy Tejada Cultural Center are also worth visiting. Visit our Pereira travel guide
Map
Entrada 10 Condina, Pereira, Risaralda, 660009

What's nearby

  • Barbas Bremen Nature Reserve
    15 min drive - 6.6 miles
  • Unicentro Shopping Center
    22 min drive - 9.7 miles
  • Hernan Ramirez Villegas Stadium
    24 min drive - 10.2 miles
  • Expofuturo Convention Center
    24 min drive - 10.8 miles
  • Parque Metropolitano del Café Waterpark
    25 min drive - 9.9 miles

Getting around

  • Transportation Terminal Station
    31 min drive
  • Pereira (PEI-Matecaña Intl.)
    37 min drive

Restaurants

  • Pan Panocha
    8 min drive
  • Café Quindío
    23 min drive
  • Mirum
    26 min drive
  • Cultivar Café Restaurante
    26 min drive
  • El Meson Dorado
    10 min drive

About this property

Hotel Casa Tuirak

Hotel in the mountains
Take advantage of free breakfast (local cuisine), designer stores on site, and a coffee shop/cafe at Hotel Casa Tuirak. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, a gift shop, and concierge services
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Hotel Casa Tuirak offer thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and espresso makers.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Hair dryers and shampoo
  • Wardrobes/closets, cookware/dishes/utensils, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free local cuisine breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the riverwalk

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 215440

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Frequently asked questions

Does Hotel Casa Tuirak have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Casa Tuirak pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Tuirak?

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Tuirak?

Check-out is at noon.

Where is Hotel Casa Tuirak located?

Situated on the riverwalk, this hotel is within 9 mi (15 km) of Barbas Bremen Nature Reserve, Pereira's Art Museum, and Technological University of Pereira. Pereira Botanical Garden and Museum of Art are also within 9 mi (15 km).

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Reviews

Hotel Casa Tuirak Reviews

8.6

Excellent

9.4

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 47 reviews
Rating 8 - Good. 7 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing & zen environment. We disconnected & really enjoyed the sounds of nature and the views.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
The experience at the hotel was lovely and the food at the restaurant was delicious. I would definitely come back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities
The property is beautiful and very serene. Our nature walking guide provided a zen experience through the tropical forest down to the pristine waters of the nature reserve. The rooms are lovely and quiet. The hotel and pool are magical.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved my stay here. Amazing and friendly stuff. The food was next level of quality and taste. All the waiters were super kind and friendly. The room was clean and cosy. Really sad I stayed only 2 nights, I wish I stayed longer.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JHANIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Pool is really nice. Food could be better
Stayed 2 nights in May 2025
Verified

4/10 Poor

Dora

Disliked: Cleanliness, amenities, property conditions & facilities
There is no TV, poor lighting several steps around and when it rains it’s not safe to walk around, the bathroom has a very small sink and small mirror, floors are super cold and shower drain gets blocked, the Resturant is really one Star, the staff are friendly , the road to this property is a real challenge , beware when you book here , overall we had a bad experience , will never come back
Stayed 3 nights in May 2025
Verified

4/10 Poor

Katie

Liked: Cleanliness, property conditions & facilities
“My impression walking in versus leaving was a complete 180.” Let me start with the positives—and the reason you don’t need to stay overnight to enjoy this place. The food is absolutely delicious. You can make a reservation, take your pictures, and enjoy a beautifully prepared dinner and well-crafted cocktails. The food and drinks are easily 5 stars. The customer service inside the restaurant and spa was also warm and welcoming. Unfortunately, my stay changed my overall impression. I stayed for two nights, and while the rooms themselves are very nice, they are not soundproof at all. If you’re placed near loud guests, it can be extremely disruptive. When we first contacted reception, we were told the noise was coming from trees. It wasn’t until our second call that the receptionist realized our neighbors were actually having a party. Having to argue that the noise was not trees was frustrating and disappointing. The biggest issue, however, was related to why I came in the first place. I was considering this property as a potential wedding venue. I had scheduled a meeting with the wedding coordinator a month in advance, and they never showed up. I was left on read repeatedly with no follow-up or explanation. It was incredibly disheartening to not be given even basic respect or time, especially for a location with so much promise. It honestly made me question how I would have been treated had I actually chosen this place for my wedding. This property has so much potential
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Middle of nature reserve , beautiful verdant location. Wonderful included breakfast . We had dinner twice at the restaurant , was delicious and flavorful . Staff attentive. New property, some advertised facilities are not available - No spa, airport shuttle as advertised . Rooms were nice size and rustic to go with natural reserve theme .They have some issues with drainage , Bathrooms were smelly , very offputting . Room configuration bit weird - doorway to shower area . No doors to shower , only half glass door with full visibility of shower from room . Other Glass wall of shower faces outer hallway - can easily fix with some curtains. Overall nice , with a few tweaks can be better .
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful place! Probably the nicest hotel we‘ve stayed at during our entire Columbia trip. We really liked the vibe and concept of the whole place - highly recommended!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, property , pool and room. They are quick to help and very organized.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a spectacular place to rest, disconnect from the city, and connect with nature. The gastronomic offerings are excellent, as well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Mateo, Sarai and Mariana are excellent in the dining area as well as Byron. Very niche boutique hotel...great experience
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I had in my life, absolutely worth going there.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, food was good (just not the usual Colombian food, but still good). Pool and spa are great, the property hosts daily walks to the river and meditation sessions. Overall easy to get to the highway and it’s pretty safe. Only downside was that there really wasn’t much hot water for showers and the lighting in the rooms is very dim plus no mirrors (I think it’s just for the aesthetic of the property though). Overall great would stay here, staff is very helpful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025
Verified

6/10 Okay

Jason

Disliked: Staff & service
Beautiful property in desperate need for a good chef and better on the ground coordination for activities. The activities they offered were organized by a massive operator that doesn’t provide enjoyable options
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jean-Robert

Liked: Cleanliness, staff & service, room comfort
Good. Not quite ready to open
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THERE IS NOT SECURITY GUARD AFTER 10:00 PM. THAT'S THE ONLY THING WE DON'T LIKE, ANYTHING ELSE IS GREAT
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Bart

Disliked: Cleanliness, staff & service
During our 5-night stay, we had several issues that significantly impacted our experience: 1. No hot water in the room. 2. We were assigned the wrong room despite paying for an upgrade to a better one. 3. Room service was forgotten on two out of the five nights, and we had to ask for it to be done. 4. Lack of privacy – people can easily see through the window while you're showering, and you can hear everything happening in other rooms. 5. The spa was out of service and couldn’t be used. 6. There was no TV in the room. 7. Poor service – the staff was inattentive and unresponsive. Overall, we found this stay to be overpriced given the issues we mentioned.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

ANDRES

Liked: Cleanliness, staff & service, amenities
El hotel muy bueno, la atención excelente. La comida del restaurante todo por mejorar.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito todo el hotel y las vistas espectaculares el personal muy amable los Recomiendo 💯👍
Stayed 1 night in Jan 2026
Verified

8/10 Good

DORIS SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está está increíble, la alberca caliente lo máximo, la comida muy rica, las vistas inigualables, el servicio en el restaurante excelente, el Spa deja mucho que desear, las cabinas son mega chiquitas y sumamente calientes e incómodas, la terapeutas no caben y al darte masaje en la espalda su cuerpo coca con tu cabeza volviendo la experiencia muy incómoda, solo hay 1 baño, Spa no recomendable. La habitación padre sin embargo tiene dos GRANDES inconvenientes, las luces no se pueden controlar y se enciende o apaga todo de un jalón y hay un tipo es tractor o ventilador (incrustado en la pared) que NUNCA se apaga, eso me pareció fatal.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo y una vista maravillosa las habitaciones amplias
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy bonito El servicio del restaurante muy bueno. Lo único fue que no nos salió agua caliente y nos dijieron que se demoraba e igual nunca salió. Y hubo mucho ruido como 5 de la mañana y lo dijimos al salir y fue como no para nada nadie entra a esa hora. Pero pues fuimos a relajarnos y eso no nos dejó dormir
Stayed 1 night in Oct 2025