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The Peoria Hotel, SureStay Collection by Best Western

Property class: 2.5

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Photo gallery for The Peoria Hotel, SureStay Collection by Best Western

A hotel room with a large bed, a desk with a chair, a desk lamp, a window with curtains, and a wall-mounted air conditioner. - The Peoria Hotel, SureStay Collection by Best Western (Peoria)
A gym with treadmills, weight machines, and a dandelion mural on the wall. - The Peoria Hotel, SureStay Collection by Best Western (Peoria)
A compact hotel room with a kitchenette, a wooden dining table, a black chair, a small desk with a lamp, and a wall-mounted TV. - The Peoria Hotel, SureStay Collection by Best Western (Peoria)
A reception desk with a blue countertop, a clock, and a fire exit sign. - The Peoria Hotel, SureStay Collection by Best Western (Peoria)
A modern room with a green armchair, a red sofa, and a wooden coffee table. - The Peoria Hotel, SureStay Collection by Best Western (Peoria)
Located close to Northwoods Mall and Bradley University, The Peoria Hotel, SureStay Collection by Best Western provides free continental breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a desk, a television, and artwork on the walls.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, a desk with a chair, a desk lamp, a window with curtains, and a wall-mounted air conditioner.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a desk, a television, a coat rack, and a door leading to another room.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Northwest Peoria, a neighborhood in Peoria, is home to The Peoria Hotel, SureStay Collection by Best Western. Northwoods Mall and Shoppes at Grand Prairie are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Peoria Zoo. Looking to enjoy an event or a game while in town? See what's going on at Peoria Civic Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Peoria travel guide
Map
2701 W Lake Ave, Peoria, IL, 61615

What's nearby

  • A statue in front of a historic building with arched windows and a balcony.
    Bradley University
    3 min drive - 3.1 miles
  • The Peroria Riverfront Museum with a prominent red and white logo.
    Peoria Riverfront Museum
    6 min drive - 6.3 miles
  • The Carver Arena with a large Bradley football logo, a historic building with a clock tower, and a clear blue sky.
    Peoria Civic Center
    6 min drive - 6.3 miles
  • Northwoods Mall
    8 min walk - 0.4 miles
  • Shoppes at Grand Prairie
    4 min drive - 5.4 miles

Getting around

  • Peoria, IL (PIA-Greater Peoria Regional)
    12 min drive

Restaurants

  • Circle K
    18 min walk
  • Raising Cane's Chicken Fingers
    11 min walk
  • Chick-fil-A
    13 min walk
  • Portillo's
    7 min walk
  • McDonald's
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 1,306 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Peoria Hotel, SureStay Collection by Best Western pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Peoria Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available from noon–3:00 PM for a fee.

What time is check-out at The Peoria Hotel, SureStay Collection by Best Western?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Peoria Hotel, SureStay Collection by Best Western located?

Located in Northwest Peoria, this hotel is 0.6 mi (0.9 km) from Northwoods Mall and within 6 mi (10 km) of Bradley University and OSF Saint Francis Medical Center. Shoppes at Grand Prairie and Peoria Zoo are also within 6 mi (10 km).

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Reviews

The Peoria Hotel, SureStay Collection by Best Western Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 340 out of 848 reviews
Rating 8 - Good. 234 out of 848 reviews
Rating 6 - Okay. 129 out of 848 reviews
Rating 4 - Poor. 81 out of 848 reviews
Rating 2 - Terrible. 64 out of 848 reviews

Reviews

Verified review

8/10 Good

This property is easy to get to & plenty of parking. The room was clean & bed was comfy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and helpful staff. They are actively making improvements, but I don't mind the progress!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Nice and clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Spotless room! Courteous staff. Good location. Comfortable bed.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet. Enjoyed our stay.

Staff was friendly and helpful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice for the area it is in
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great property was clean good breakfast
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel undergoing renovations and construction at the time of this review. Check in was very quick. Staff person was extremely helpful and friendly. Hotel had strong odor of marijuana in halls and elevator. Room was spacious. Shower pressure was weak but rest of the room was ok. Did not partake in breakfast but it was stocked and had a nice variety. Quiet, near dining and shopping options. Good value for the price, especially in Peoria.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m an easy going guy so take that into account when reading. I just needed a place for the fam to basically sleep while we attended athletic events for the weekend. Bad on me for looking at the reviews after I booked it upon seeing 3.5 / 5 stars on Google. However, there wasn’t any notice of the renovations anywhere I saw on Google (look to the reviews) or Hotels.com. So pool is closed, there’s stains galore in the rooms, caulking and tiles out of place, runny fixtures, etc. Staff are pleasant and I feel for them but…yeah. For me, we just grinned and bared it. The breakfast area is clean and best part of the stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine staff, large comfortable rooms

Fine, efficient, friendly staff plus large comfortable rooms make this place truly excellent.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, and breakfast was great. We will definitely stay at a Springhill Suites again.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
It was very clean abd very well maintained. The front desk people were very helpful and friendly. The morning breakfast was tasty and offered a great variety of choices. Our stay was very comfortable. The price for the room was reasonable, especially for a suite!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth Staying Here

It was a good stay, and the staff we dealt with were great.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and made us feel welcomed
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, no complaints. I would greatly stay again.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

It’s great if you are looking for a two star hotel. For a three star hotel it has a motel type feel. Clean and ok. Staff were friendly.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice area.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean spacious room.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Staff were welcoming and pleasant
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe and convenient property. Professional and pleasant staff.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff was nice, pool was closed and breakfast was cold ..room was nice
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel, fine location

Beautiful well-maintained property! Staff is friendly and efficient. Rooms are comfortable and spacious. Location is convenient.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Tierra the front desk was very kind and helpful, I mean all the front desk actually. Great breakfast,
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Room comfort
The hotel could use some updates in the rooms but the staff was super friendly. The only reason we would not stay again is because we stayed one night and they charged our card 3 times and put our bank account into negative.
Stayed 1 night in Oct 2025