Does Hotel Penzance have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 1 to May 1.

Is Hotel Penzance pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Penzance?

Self parking is available for GBP 8.95 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Penzance?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

Where is Hotel Penzance located?

Situated by the sea, this hotel is within a 10-minute walk of Wharfside Shopping Centre and Market House. The Exchange and Acorn Theatre are also within 15 minutes. Penzance (PZC-Penzance Train Station) is 5 minutes by foot and Penzance Station is 6 minutes.

8/10 Good

Douglas

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable bed and great restaurant. Nice elevated location and I'm sure it's nice sitting out front or using the pool in the summer. Easy walk into Penzance. I'm sure sea-facing rooms are nicer, mine looked out over a back yard with junk in it, and with the window open I could hear an extractor fan from the kitchen (I believe), so pay attention to room location!

Stayed 1 night in Oct 2025

6/10 Okay

Antoine

Jul 28, 2025

Liked: Cleanliness, staff & service

Breakfast was below average in my opinion. Good but not good enough for 4-star hotel charging those prices. Also surrounding is too quiet with not much to do. I would recommend staying in St Ives instead. Much more vibrant.

Stayed 2 nights in Jul 2025

8/10 Good

Lynn

May 7, 2025

Liked: Cleanliness, room comfort

Very friendly staff. Very leisurely evening meal..

Stayed 3 nights in May 2025

10/10 Excellent

Diana

Feb 19, 2025

Liked: Amenities

....great attention to detail and comfort....great location

Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities

Friendly staff warm welcome

Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious, airy and tastefully decorated room with all the necessary accessories and features. The service was excellent and friendly. The setting, with a beautiful view of Penzance and the harbour from the breakfast room, was particularly good. The swimming pool set in lovely semi-tropical gardens was a real joy to be in. My only gripes were: the shower, although providing ample hot water at more than adequate pressure, was nevertheless not easy to control the temperature of; the room TV - a large good quality Samsung - was not connected to an aerial so not terrestrial channels, and Prime Video did not allow logins to ones personal account. I am planning on staying there again 😊

The room-kettle, which tastefully blended with the decor

Stayed 4 nights in Jun 2025

10/10 Excellent

MATTHEW

Apr 16, 2024

Liked: Staff & service, property conditions & facilities, room comfort

Very good visit

Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Jul 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly and helpful staff

Stayed 3 nights in Jul 2024

10/10 Excellent

Lajos

Oct 3, 2024

Liked: Property conditions & facilities

I will recommend the hotel to my friends. Enjoyed the stay. Thank You all.👍

Stayed 4 nights in Sep 2024

10/10 Excellent

Skerntian

Feb 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Great place but the highlight was the breakfast which was really good.

Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Jun 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming small hotel in a great location. Breakfast was fantastic. Bar and dinner were a bit limited but staff was very accommodating. Upgraded our room and was actually smaller than our friends room but a lovely view.

Stayed 4 nights in May 2024

10/10 Excellent

Lajos

Sep 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Stayed 4 nights in Sep 2024

8/10 Good

Svend M J

Jul 27, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good located hotel

Good hotel with friendly staff. Good location in Penzance. We were a bit dissapointed with the continental breakfast.

Stayed 2 nights in Jul 2022

10/10 Excellent

Lisa

Sep 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend and would stay again.

Loved this hotel. So convenient to bus and train station. Walking up the steep hill at the end of the day was admittedly slower than in the morning! Restaurant for breakfast and dinner was delicious! Grocery store within walking distance. Snacks in the room nice touch. I would definitely stay again. So quiet too. No elevator so be aware of that.

Stayed 5 nights in Aug 2024

8/10 Good

Kerry

Oct 11, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, beautiful property with water view

Great location and a beautiful renovated property with lots of lovely places to sit and enjoy. The food in the restaurant was outstanding, as was the view. It is worth noting this property is situated at the top of a steep hill and does not have lifts.

Stayed 4 nights in Sep 2022

10/10 Excellent

Melissa

Jun 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a View!

My husband and I would only have a chance to tour the area around Penzance for three days. His family had left the tin mines of St. Just in the 1860's for America. We had a lot packed into a short time. The Penzance Hotel staff made us feel at home offering fabulous comfort, food and hospitality in the great tradition of Cornwall. Yeghes da (cheers)!

Chris Terry, our local tour guide at Mên-an-Tol, in Madron.

Merry Maidens Stone Circle, at St Buryan.

Stayed 3 nights in Jun 2024

6/10 Okay

Nadya

Sep 15, 2022

Liked: Cleanliness

Really not worth the price

Hotel Penzance is overpriced for what you get. A dated hotel that could use a little TLC. The hotel should provide free parking and could use some in room air conditioning units to make a more comfortable stay.

Stayed 1 night in Sep 2022

4/10 Poor

Russell

Nov 2, 2023

Liked: Cleanliness, room comfort

Disappointing

Positives Room was comfortable with a nice sea view. Negatives Car parking charges were an unnecessary add on, food was well overpriced for average quality and the breakfast was awful, Scrambled egg was like porridge.

Stayed 1 night in Oct 2023

4/10 Poor

Cathy

Apr 22, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not a 4 star. Black mold in bath. Sky light in bath nasty. Staff very hard to find for checking/out. No lift. Mediocre food. Lovely sea view a garden. But overall, disappointed and very surprised with 4 star rating

Stayed 1 night in Apr 2023

6/10 Okay

paul

Aug 26, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Sadly for a 4 star hotel the hotel Penzance fell below par . We arrived 50 minutes early to be told ‘you’re a bit early for check in’ no offer to wait in a lounge etc. the list then begins, no access to food or drink outwith dining room hours which was 6:30-9:30 am & pm. No room service. The rubber bath mat was filthy, room keycards needed charged minimum daily. The breakfast chef wore jeans & a sweatshirt while cooking your eggs in the dining room. The pre printed menu was not what was available. You couldn’t put your meal or drinks on your room tab as it was a separate business from the hotel. The front desk was hardly ever staffed - a notice was there telling you a number to phone if you needed someone - problem is there was no phone provided and it was highly possible to have left your phone in your room & you were locked out because of the faulty room key cards. I don’t know how this hotel met a 4 star criteria

Stayed 5 nights in Aug 2023

4/10 Poor

Lua

Jan 3, 2023

Disliked: Staff & service, amenities, property conditions & facilities

We stayed here in October 2020 and had a lovely relaxing time. Everything was great despite CoVid restrictions food, service, staff all worked really well and the restaurant was excellent. This is why we chose to return for a post Xmas and nee year break. Disappointing from arrival onwards. The receptionist Terry was pleasant enough but despite our phoning ahead to describe a five hour delay on the M5 and arriving exhausted, he didn’t have the sense to allow us to go to our rooms to freshen up, settle etc. we had to go through the whole checking and full payment for our holiday up front before even using the loo. The superior double room was not nearly as plush and nice as the room we’d had before with serious crack in bathroom floor tiles and furniture that didn’t close either drawers or doors properly. The view was good but restricted. The bed was clean and comfortable and maid service very good every day but the sheets were not changed at all during our five night stay which got a ‘four star’ hotel was unusual. There were Christmas lights outside our window that flashed manically across the bedroom ceiling but once requested the following morning were switched off at night so they did resolve that problem quickly. My husband had an ok but not great breakfast at £15.95 which he had to pay for immediately, before leaving the restaurant, rather than adding to our room. Again unusual. We didn’t eat in the restaurant after that as the recent reviews were all poor so we walked.

4/10 Poor

Bev

Apr 2, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Has the hotel had a change of ownership? Because loads differed from the older reviews (which were really great). Plus, many of the facilities promised simply don't exist - as if there's been a huge cost-cutting exercise. Both the hotel website AND EXPEDIA need to update the hotel's offerings as they are incorrect. * No warm welcome with a glass of bubbly (just a deserted reception & then a man demanding to see my ID! (Reception was unmanned, no-one to ask about things) * No blackout curtains in room (roller blinds) * No premium Egyptian cotton bedding (just standard hotel satin-stripe) *No espresso maker (just standard kettle, sachets, etc) *No free bottle water (just tap water in a bottle) *No designer toiletries (just pump action bottles locked into bathroom walls) *No chocolates in room (just crisps, nuts & biscuits) *Towel rail & room light not working *Ashtrays outside breakfast room window with cig butts floating in rainwater *Terrible breakfast (NOTHING LIKE THE WEBSITE PHOTO - no artisan-style rolls & breads, no continental meats, no cheese, no melon slices, no deli items) - inedible overcooked bacon & sausage, eggs with broken yolks, choice of sliced white or brown bread only *CHEF, WHEN ASKED, SAID THEY NO LONGER DO THE LAVISH BREAKFAST ON THE WEBSITE This hotel needs RE-GRADING - it's no longer 4-star - and Expedia & the hotel website need to update the hotel offerings & hotel needs to remove the lavish breakfast photo & welcome with glass of bubbly.

Stayed 2 nights in Mar 2024

6/10 Okay

Linda

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kaisely the Receptionist was very attentive and very helpful and friendly this morning. She took all of my complaints onboard and apologised sincerely for the lukewarm water during my stay. I know sausages and the sausages I was served yesterday were of such poor quality with a texture thats no meat. And there was this incident of someone trying to get into my room without my permission after I responded and said "a moment" Overall though, my experience was good but it could have been better considering it's a 4 Star hotel

Stayed 2 nights in Aug 2025

10/10 Excellent

Romano

Aug 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Bellissima la vista sul porto e st. Michael’s Mount dalla camera, ottima la colazione, comodo alla stazione: ci tornerei!

Stayed 2 nights in Jul 2025

6/10 Okay

Klaus

Aug 3, 2025

Liked: Cleanliness

Disliked: Amenities

Matratze zu weich

Stayed 2 nights in Aug 2025

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Hotel Penzance Reviews

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Excellent

9.2/10

9.0/10