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Shap Wells Hotel

3.0 star property
Peaceful retreat with garden and library near Yorkshire Dales National Park offers billiards, meeting spaces, and comfortable surroundings for a relaxing getaway

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Photo gallery for Shap Wells Hotel

Bar (on property) - Shap Wells Hotel (Penrith)
BBQ/picnic area - Shap Wells Hotel (Penrith)
Daily full breakfast for a fee - Shap Wells Hotel (Penrith)
Traditional Double Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets - Shap Wells Hotel (Penrith)
Reception - Shap Wells Hotel (Penrith)
Shap Wells Hotel offers a peaceful retreat with a garden and library. Guests enjoy a full breakfast, relax at the bar, and stay connected with WiFi. Located near Yorkshire Dales National Park, the hotel and its helpful staff receive positive reviews from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Desk, laptop workspace, free WiFi, bed sheets

Traditional Double Room, 1 Bedroom, Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(28 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Twin Room, 1 Bedroom, Garden View

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Triple Room, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Desk, laptop workspace, free WiFi, bed sheets

Traditional Twin Room, 1 Bedroom, Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Penrith is home to Shap Wells Hotel. The area's natural beauty can be seen at Yorkshire Dales National Park and Ullswater. Kennedys Fine Chocolates and Lakeland Bird of Prey Centre are also worth visiting. Visit our Penrith travel guide
Map
Shap, Cumbria, Penrith, England, CA10 3QU

What's nearby

  • 0_353007
    Yorkshire Dales National Park
    9 min drive - 7.9 miles
  • Lowther Castle and Gardens
    Lowther Castle and Gardens
    17 min drive - 14.1 miles
  • Tebay Park
    8 min drive - 6.3 miles
  • Orton Community Park
    11 min drive - 6.0 miles
  • Lowther Park
    15 min drive - 12.3 miles

Getting around

  • Penrith Station
    16 min drive
  • Durham (MME-Teesside Intl.)
    107 min drive

Restaurants

  • The Greyhound Hotel
    5 min drive
  • The George Hotel
    4 min drive
  • Kings Arms Hotel
    5 min drive
  • The Kitchen
    6 min drive
  • Tebay Sports And Social Club
    8 min drive

About this property

Shap Wells Hotel

Hotel near Yorkshire Dales National Park
You can look forward to a garden, an arcade/game room, and a library at Shap Wells Hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), a billiards/pool table, and luggage storage
  • A vending machine, newspapers in the lobby, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Is Shap Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Shap Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Shap Wells Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Shap Wells Hotel located?

Situated in Penrith, this hotel is within 6 mi (10 km) of Orton Community Park, Yorkshire Dales National Park, and Shap Abbey. Great Asby Scar and Great Asby Scar National Nature Reserve are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shap Wells Hotel Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 225 out of 564 reviews
Rating 8 - Good. 216 out of 564 reviews
Rating 6 - Okay. 90 out of 564 reviews
Rating 4 - Poor. 21 out of 564 reviews
Rating 2 - Terrible. 12 out of 564 reviews

Reviews

Verified

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! The staffs were great and the breakfast was excellent 👌
Stayed 1 night in May 2026
Verified

8/10 Good

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great area.
Stayed 1 night in May 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities
It was clean .. hotel was very nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Amazing to find a Hotel like that in the middle of nowhere. While the decor is dated, the staff and food were great. We didn’t see any squirrels- which was a bit disappointing. Great walks around the area.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service
A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room on first floor. Friendly staff. Very clean but a bit dated (added to its charm). Adequate breakfast - cereals, fruit, toast, bacon, eggs etc, fruit juice. Very isolated from anything else so ate evening meal in restaurant. Nothing special but filling.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mahmoona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a remote location which is nice if you want to get away from it all. Good value. The sat navigation took us down a very potholed road but the road on the other side was in better condition so just something to be aware of. Characterful hotel, particularly the foyer. The breakfast was ok, very filling. Service was a bit chaotic with no plates when we arrived so had to wait. Rooms were nice and clean. Staff were welcoming. The games room has seen better days.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, classic oldy worldy feel to the hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
A really friendly hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities
The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Lovely location. Staff extremely helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
What a lovely hotel. So much original character. Really enjoyed it here. The location was beautiful especially with all the greenery around. Breakfast was lovely, a buffet with plenty to choose from. The best thing about the hotel besides the character was the staff, the Owner/manager was very friendly, welcoming and seems very proud of the hotel. Overall it was definitely a place I would recommend others to visit. The only request I would make is that when you book a room, ask for one in the main building if you can 🙂
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the increasingly rare number of hotels that retain some character of a bygone age of hospitality. An original Victorian spa hotel used by royalty and the aristocracy of the period it has a lot of old charm about it. I tried a couple of the more expensive rooms (though the rates are very reasonable) and they were very comfortable, extremely quiet and nicely warm in the cold weather. I only had breakfast, and it was the typical fare and well prepared. An impressive Art Deco dining room! The staff were extremely pleasant, helpful and efficient. The hotel is renowned for its isolated location in the Shap Fells, but, in reality, it is only a stone's throw from the main M6 motorway and the old A6 road. Well worth a visit to recall the style of hotels as they used to be but not lacking modern comforts. Also "hats off" to the owners for looking after a colony of red squirrels which only exist, as far as England is concerned, in the Northern counties due to the dedicated work of volunteers controlling the invasive grey squirrel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in a lovely location
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service

Business trip

Although the room looked a little dated (it is an old building) the staff were very pleasant and food was excellent. Drinks were a little on the expensive side, even for a hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Godfrey

Liked: Cleanliness, staff & service
A good stop overnight stopover. Excellent location and great seeing red squirrels in the grounds. Dinner too was top rate.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Easy check in from friendly helpful man on reception. Twin room was clean and a fair size .Beds were comfortable. An abundance of tea and coffee was available.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Really nice stay, beautiful surroundings, really friendly staff, rooms dated but comfortable, great shower, fresh towels every day and the breakfast was excellent. Would definitely stay again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent facility. A true surprise!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Basic and dated but good value for money. Staff very friendly .
Stayed 2 nights in Jul 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 1 night. Staff very pleasant. Area beautiful and did briefly see one of the famous red squirrels. Seems to cater mainly for coach trips but they were well organised with this and it wasn't that impactful on us. Main eating area felt like a canteen. Room was reasonably comfortable
Stayed 1 night in Oct 2025