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North Lakes Hotel And Spa

4.0 star property
Guests dine outdoors with mountain views, then enjoy spa treatments, warm up by the lobby fireplace, or swim laps indoors.

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Photo gallery for North Lakes Hotel And Spa

Terrace/patio - North Lakes Hotel And Spa (Penrith)
Lunch and dinner served - North Lakes Hotel And Spa (Penrith)
Indoor wedding - North Lakes Hotel And Spa (Penrith)
Lobby - North Lakes Hotel And Spa (Penrith)
Indoor pool, sun loungers - North Lakes Hotel And Spa (Penrith)
Located near Penrith Castle, North Lakes Hotel And Spa blends relaxation with local charm. The on-site restaurant serves regional specialties, and the spa offers soothing massages. Visitors love the indoor pool and the attentive staff who enhance the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Cosy Double

Cosy Double | Individually decorated, desk, iron/ironing board, free WiFi

Cosy Double

9.2 out of 10
Wonderful
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Individually decorated, desk, iron/ironing board, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room | Individually decorated, desk, iron/ironing board, free WiFi

Superior Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Suite

Family Suite | Individually decorated, desk, iron/ironing board, free WiFi

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Standard Accessible Twin

Standard Accessible Twin | Individually decorated, desk, iron/ironing board, free WiFi

Standard Accessible Twin

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Individually decorated, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Or Twin Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Signature Family Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a window with curtains.

Signature Family Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Penrith, North Lakes Hotel And Spa is near a train station. Rheged and Penrith Castle are notable landmarks, and the area's natural beauty can be seen at Ullswater and Whinfell Forest. Brougham Castle and Lowther Castle and Gardens are two other places to visit that come recommended. Visit our Penrith travel guide
Map
Ullswater Road, Penrith, England, CA11 8QT

What's nearby

  • Penrith Castle
    Penrith Castle
    9 min walk - 0.5 miles
  • Penrith Leisure Centre
    12 min walk - 0.7 miles
  • Penrith & Eden Museum
    16 min walk - 0.9 miles
  • Crafty Monkeys
    16 min walk - 0.9 miles
  • Rheged
    1 min drive - 1.7 miles

Getting around

  • Penrith Station
    9 min walk
  • Newcastle Intl. Airport (NCL)
    91 min drive

Restaurants

  • McDonald's
    10 min walk
  • The Dog Beck
    16 min walk
  • Tim Hortons
    16 min walk
  • Arturo Lounge
    14 min walk
  • The Rooster
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does North Lakes Hotel And Spa have a pool?

Yes, this property has an indoor pool.

Is North Lakes Hotel And Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at North Lakes Hotel And Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is North Lakes Hotel And Spa located?

Situated in Penrith, this spa hotel is 0.5 mi (0.8 km) from Penrith Castle and within 3 mi (5 km) of Rheged and Brougham Castle. Lowther Castle and Gardens and Ullswater are also within 6 mi (10 km). Penrith Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

North Lakes Hotel And Spa Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1006 reviews
Rating 8 - Good. 313 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off a66 Close by local amenities Plentiful car parking Excellent facilities and accommodated a early arrival Superb carpets , curtains and bedding Breakfast was a delight with a particular shout out to the orange juice
Stayed 1 night in Jun 2026
Verified

8/10 Good

Leonard

A very clean comfortable hotel with friendly staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff and excellent amenities and food.
Stayed 1 night in Mar 2026
Verified

8/10 Good

birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great facilities
Stayed 1 night in Nov 2025
Verified

8/10 Good

pascale

Liked: Cleanliness, staff & service
Nice faculties comfortable beds friendly staff. Spa often very busy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Clean room, good check in , delicious breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mally

Liked: Cleanliness, staff & service, amenities
Clean room,polite staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Stayed 1 night in Mar 2026
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, amenities
staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid selection for breakfast. Polite staff and very clean despite the building work ongoing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

lynzie

Liked: Cleanliness, staff & service, amenities
Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ijeamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my breakfast and the service I received was impeccable 👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room for kids
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great service from all staff and the restaurant was excellent.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great service in restaurant, and great facilities.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a relaxing place to stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay here and it's not my last. This hotel looks unremarkable from the outside but it is beautiful on the inside. Open fires, stunning wood beam ceilings, a fantastic pool and the rooms are spotless. There are spa treatments available but we didn't make use of them this time. The treatments are a bit pricey but i think if you buy a spa package when you're booking your room it works out cheaper, so have a look. The staff in the hotel are all lovely and very friendly. I can't sing the praises of this hotel enough.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities
Hotel was lovely, a warm welcome on arrival. Beds were comfy and shower was great. We loved the gym and spa area. It would have been nice for the hotel to let us know prior to arrival there would be renovations during our stay, we had no communication about this happening. We were woken up with the builders starting work at 8am midweek which wasn’t nice. The room we had had a few marks on the walls and water didn’t drain away quickly in the bathroom, a few little niggles. But overall we enjoyed our stay and would return once hotel has finished renovations.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel were fantastic
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Perfect hotel very clean had everything you need, will definitely be back.
Pool and spa area
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Fantastic location and experience
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and nice spa and gym facilities! Good in-room amenities too.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay at north lakes

Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Stayed 1 night in May 2025