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North Lakes Hotel And Spa

4.0 star property
Hotel with a full-service spa, 10-minute walk to Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Lobby
Food and drink
Indoor wedding
Indoor pool, sun loungers
Located near Penrith Castle, North Lakes Hotel And Spa blends relaxation with local charm. The on-site restaurant serves regional specialties, and the spa offers soothing massages. Visitors love the indoor pool and the attentive staff who enhance the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Cosy Double

Cosy Double | 1 bedroom, individually decorated, desk, iron/ironing board

Cosy Double

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, individually decorated, desk, iron/ironing board

Double or Twin Room

8.4 out of 10
Very good
(21 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Suite (Four Poster)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

View all photos for Four Poster Suite

1 bedroom, individually decorated, desk, iron/ironing board

Four Poster Suite

  • Sleeps 2

View all photos for Family Suite

Family Suite | 1 bedroom, individually decorated, desk, iron/ironing board

Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Accessible Twin

Standard Accessible Twin | 1 bedroom, individually decorated, desk, iron/ironing board

Standard Accessible Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Junior Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Or Twin Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Or Twin Room

  • Sleeps 2

View all photos for Signature Family Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Family Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Signature Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Double Room

  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Accessible Twin Room

  • Sleeps 2

Family Suite

  • Sleeps 2

About the neighborhood

Map
Ullswater Road, Penrith, England, CA11 8QT

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • Rheged - 2 min drive - 1.7 miles
  • Lowther Castle and Gardens - 6 min drive - 5.6 miles
  • Ullswater - 7 min drive - 6.7 miles
  • Whinfell Forest - 9 min drive - 6.1 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Rooster - ‬4 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪Cafe St Oswalds - ‬4 min walk

About this property

North Lakes Hotel And Spa

Upscale hotel near Penrith Castle
Located close to Rheged and Brougham Castle, North Lakes Hotel And Spa provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, a massage, or a facial at North Lakes Spa, the onsite spa. The on-site local cuisine restaurant, Penrith, offers lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and express check-out
  • A banquet hall, an elevator, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 84 individually decorated rooms offer thoughtful touches such as 24-hour room service and bathrobes, in addition to amenities like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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9.2 out of 10, Wonderful, 502 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Does North Lakes Hotel And Spa have a pool?

Yes, this property has an indoor pool.

Is North Lakes Hotel And Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at North Lakes Hotel And Spa?

Self parking is free at this property.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at North Lakes Hotel And Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is North Lakes Hotel And Spa located?

Situated in Penrith, this spa hotel is 0.5 mi (0.8 km) from Penrith Castle and within 3 mi (5 km) of Rheged and Brougham Castle. Lowther Castle and Gardens and Ullswater are also within 6 mi (10 km). Penrith Station is 9 minutes by foot.

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Reviews

North Lakes Hotel And Spa Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 508 out of 949 reviews
Rating 8 - Good. 304 out of 949 reviews
Rating 6 - Okay. 80 out of 949 reviews
Rating 4 - Poor. 33 out of 949 reviews
Rating 2 - Terrible. 24 out of 949 reviews

Reviews

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was locely room clean ans comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great service from all staff and the restaurant was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Smadar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay in !
Stayed 4 nights in Jul 2024

8/10 Good

Victoria

Liked: Staff & service, room comfort

Nice location, great staff, tired and shabby room.

The staff were great, the location of the hotel again was great. Sadly the room was tired, especially the carpets, which were stained quite badly. Additionally there was no a/c and the extractor fan in the bathroom didn’t work, making the room very stuffy. The staff gave us another fan, as one was already in the room.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, would definitely go back.
Stayed 1 night in Feb 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place little expensive

We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t fault this hotel. Absolute wonderful.
Stayed 2 nights in Jan 2025

8/10 Good

Nazneen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very friendly and polite. The hotel was very clean and really enjoyed using the spa facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful decor and dinner
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic for a party we all stayed the night and just off m 6
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A truly dog and human friendly retreat.

Friendly staff, great food , truly dog friendly ( bowls, beds and treats in room (and even a sausage offered at breakfast!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very good , staff at reception and dining were excellent, friendly and helpful. Food delicious and warm atmosphere
Stayed 1 night in Oct 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff who are really helpful. Excellent pool facilities.
Stayed 2 nights in Jul 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all it was a very relaxing and enjoyable stay. We would certainly stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Lovely comfortable room at good price
Stayed 1 night in Dec 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and facilities. I will be returning very soon!
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel was very friendly and welcoming. Plenty of space to sit with friends for a drink and chat. Rooms were clean and well equipped. Comfortable beds.
Stayed 1 night in Jun 2024

4/10 Poor

Craig

Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel was alright, but when paying £200+ a night you expect it to be spot on. The cleanliness of the batheroom wasn't great mould on the grout and in the overflow (strange thing to mention i know but it was at perfect eye line when on the toilet) limescale around the tap, and dirty classes left for water. A little bit of attention to detail would rectify the issue im sure. My biggest concern was the bare electrical components within touching distance of the sink and toilet in a family room. I was staying with my 3 year old son and as much as kids are told not to touch cables or plugs they do at times. So this is very dangerous and a shock from 240v at that age could be fatal. Not impressed with this at all. It was reported to reception
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
The images of the property give a false impression of the immediate area and the quality and uniqueness of the building….it is hugely disappointing in appearance and ambience beyond the common areas
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
Stayed 2 nights in Jun 2025

8/10 Good

Loveness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Cosy sitting area in the lounge. Hotel staff were helpful and polite. Non dairy milk was made available to us. Hotel has decent size mugs for tea in the room. Great stay overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection.

As close to perfection as a hotel could get.
Stayed 1 night in Apr 2024

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