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Best Western Pembroke Inn & Conference Centre

3.0 star property
Business travelers find a peaceful retreat at this Pembroke hotel where they can practice yoga, swim in the indoor pool, or simply relax by the fireplace

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Photo gallery for Best Western Pembroke Inn & Conference Centre

A modern building with a patio area, outdoor seating, and a stone staircase leading to the entrance. - Best Western Pembroke Inn & Conference Centre (Pembroke)
A hotel room with a large bed, a desk, a chair, a desk lamp, a nightstand with a lamp, and a bathtub. - Best Western Pembroke Inn & Conference Centre (Pembroke)
Terrace/patio - Best Western Pembroke Inn & Conference Centre (Pembroke)
A modern hotel lobby with a stone accent wall, comfortable seating, a large window with a city view, and decorative star-shaped lights. - Best Western Pembroke Inn & Conference Centre (Pembroke)
A spacious indoor area with a long dining table and chairs, large windows, ceiling fans, and potted plants. - Best Western Pembroke Inn & Conference Centre (Pembroke)
The Best Western Pembroke Inn & Conference Centre in the business district offers an indoor pool, children's pool, sauna, spa tub, and meals at Westwinds Restaurant. The helpful staff manages yoga classes, arcade games, and dry cleaning.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for 2 Queen Beds, Non-Smoking, Pool View, Microwave And Refrigerator

Premium bedding, desk, laptop workspace, soundproofing

2 Queen Beds, Non-Smoking, Pool View, Microwave And Refrigerator

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed Pool View

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a mirror.

1 King Bed Pool View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a small kitchenette, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a sofa, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

A hotel room with a bed, a sofa, a nightstand, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a sofa, a coffee table, a patterned armchair, a desk, and a view of the outdoors.

Suite, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, a small table, and a couch with pillows.

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

A hotel room with a large bed, a desk, a chair, a desk lamp, a nightstand with a lamp, and a bathtub.

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a brown throw blanket.

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, Coffee Maker, Iron And Ironing Board, High Speed Internet Access, Mini Fr

A hotel room with two beds, a desk, a chair, a desk lamp, and a painting on the wall.

2 Queen Beds, Non-Smoking, Coffee Maker, Iron And Ironing Board, High Speed Internet Access, Mini Fr

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

A hotel room with a large bed, a desk, a chair, a desk lamp, a nightstand with a lamp, and a bathtub.

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside lamps, a desk with a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a coffee table.

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Pembroke, Best Western Pembroke Inn & Conference Centre is in the business district. The area's natural beauty can be seen at Petawawa Terrace Provincial Park and Lakeview Park, while Festival Hall Centre for the Arts and Pembroke Hydro Museum are cultural highlights. Spend some time exploring the area's activities, including snow tubing, snowshoeing, and snowmobiling. Visit our Pembroke travel guide
Map
1 International Drive, Pembroke, ON, K8A 6W5

What's nearby

  • Pembroke Welcome Centre
    1 min walk - 0.0 miles
  • Algonquin College Pembroke Campus
    4 min drive - 2.8 miles
  • Champlain Trail Museum and Pioneer Village
    6 min drive - 4.4 miles
  • Logos Land Water Park
    28 min drive - 26.1 miles
  • Bonnechere Caves
    48 min drive - 32.8 miles

Getting around

  • Ottawa International Airport (YOW)
    99 min drive

Restaurants

  • Tim Hortons
    7 min drive
  • Dairy Queen
    5 min drive
  • Tim Hortons
    4 min drive
  • McDonald's
    6 min drive
  • The Beach Burger
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,818 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Pembroke Inn & Conference Centre have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Best Western Pembroke Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Pembroke Inn & Conference Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Pembroke Inn & Conference Centre?

Check-out is at 11 AM.

Where is Best Western Pembroke Inn & Conference Centre located?

Situated in the business district, this hotel is steps from Pembroke Welcome Centre, and within 3 mi (5 km) of Festival Hall Centre for the Arts and Pembroke Hydro Museum. Pembroke City Hall and Algonquin College Pembroke Campus are also within 3 mi (5 km).

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Reviews

Best Western Pembroke Inn & Conference Centre Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 506 out of 930 reviews
Rating 8 - Good. 277 out of 930 reviews
Rating 6 - Okay. 96 out of 930 reviews
Rating 4 - Poor. 21 out of 930 reviews
Rating 2 - Terrible. 30 out of 930 reviews

Reviews

Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, property is clean and breakfast is awesome
Stayed 1 night in Jun 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,breakfast included was great and waitress was probably the best I've ever seen.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times Love the staff the rooms the property the pool all amazing
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay, pool.was great, the restaurant food was awesome, staff very friendly and helpful, it's worth the stop if you're travelling and need a place to stop at.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice resturant, lots of good parking.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking just 6 min to Tim Hortons and nice heated pool with garden and barbecue area was good too. Highly recommended.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, clean room, easily accessible amenities, lots of free parking spaces, Thanks Best Western Pembroke 👍😊
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Front desk lady was so kind and helpful at check in! Restaurant service at breakfast was amazing! Will definitely stay here again!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful, all of them. The pool and exercise room very nice. Breakfast was awesome. Lots of options and to-go options as well if your in a hurry.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Lise Couvrette-Waugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western Pembroke was conveniently located, had very helpful staff, clean rooms and shared spaces. We decided to eat at the hotel Reataurant and got great service with excellent homemade food...even gluten free options! Top the evening off with a swim and a lounge in the hot tub. We would definitely stay there again!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, close to where we ended to go. I especially like the restaurant that is located in the hotel, very convenient and good food. It's always nice to be able to walk to supper after a long drive. The room was very clean and the hotel quiet.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Hotel was very convenient. Staff were very accommodating and professional.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff were so friendly and helpful. The food for breakfast was filling and delicious. The rooms were clean and tidy and the pool and gym were nice amenities to have. Thank you 😃
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the clean hotel, respectful staff and great swimming pool. The front staff allowed us in the room although the power outage disabled the IT system. Thanks!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 1 night in May 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweetest staff. We had a blast!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean it looked & smelled! It felt like home. The breakfasts were outstanding! Nothing like we’ve had before. It wasn’t a buffet style but a hot meal they brought us of our choosing. And it was free! lol Ive absolutely nothing negative to say. Honest! It’s got two thumbs up for sure! We will b back!
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time one night passing through staying. Easy parking. Staff was definitely 5/5. Emma at front desk when we arrived was outstanding. We were well received, very impressed. Our stay included breakfast which was a sit down individually served, very good. Our room was clean, quiet and good size (except bathroom very small). It was comfortable. Great pool and outdoor terrace area. Will be coming back next time. CJ
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to take the family, friendly atmosphere.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room and the lobby was very clean. The complimentary breakfast was amazing!!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay....love the pool, spent alot of time there.... Breakfast was very good, a great menu to choose from... And the staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Decent free breakfast choices.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we encountered was exceptional. Friendly and accommodating. I had a poolside room with my grandsons and would highly recommend. They had so much fun. Restaurant food and staff was great. Would definitely recommend and will stay again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice breakfast and friendly staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are always great. The attached restaurant is very convenient. The food and service are always great. The last 2 times I've stayed at the hotel (2 different rooms), the air conditioning units have been extremely noisy. They wake me up every time they turn on. And they turn on atleast once per hour. I definitely don't feel rested after a night of that. Some maintenance on the units is definitely an order.
Stayed 1 night in Jun 2026