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Best Western Pembroke Inn & Conference Centre

Property class: 3

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Photo gallery for Best Western Pembroke Inn & Conference Centre

A modern building with a patio area, outdoor seating, and a stone staircase leading to the entrance. - Best Western Pembroke Inn & Conference Centre (Pembroke)
An outdoor patio area with wooden pergola, dining tables, and chairs. - Best Western Pembroke Inn & Conference Centre (Pembroke)
A modern hotel lobby with a stone accent wall, comfortable seating, a large window with a city view, and decorative star-shaped lights. - Best Western Pembroke Inn & Conference Centre (Pembroke)
A hotel room with a large bed, a desk, a chair, a desk lamp, a nightstand with a lamp, and a bathtub. - Best Western Pembroke Inn & Conference Centre (Pembroke)
A spacious indoor area with a long dining table and chairs, large windows, ceiling fans, and potted plants. - Best Western Pembroke Inn & Conference Centre (Pembroke)
Free full breakfast, a terrace, and a garden are just a few of the amenities provided at Best Western Pembroke Inn & Conference Centre. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Westwinds Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Yoga classes and fitness classes are offered at the health club; Best Western Pembroke Inn & Conference Centre also has an arcade/game room, dry cleaning/laundry services, and a fireplace in the lobby. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, a small kitchenette, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a sofa, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

A hotel room with a bed, a sofa, a nightstand, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a sofa, a coffee table, a patterned armchair, a desk, and a view of the outdoors.

Suite, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, a small table, and a couch with pillows.

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

A hotel room with a large bed, a desk, a chair, a desk lamp, a nightstand with a lamp, and a bathtub.

Luxury Room, 1 King Bed, Jetted Tub, Poolside

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a brown throw blanket.

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

A hotel room with a large bed, a desk, a chair, a desk lamp, a nightstand with a lamp, and a bathtub.

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside lamps, a desk with a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a coffee table.

Standard Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Pembroke, Best Western Pembroke Inn & Conference Centre is in the business district. Renfrew County Courthouse and Upper Ottawa Valley Heritage Centre are local landmarks, and travelers looking to shop may want to visit Pembroke Mall and West End Mall. Spend some time exploring the area's activities, including snow tubing, snowmobiling, and snowshoeing. Visit our Pembroke travel guide
Map
1 International Drive, Pembroke, ON, K8A 6W5

What's nearby

  • Pembroke City Hall
    4 min drive - 2.8 miles
  • Algonquin College Pembroke Campus
    4 min drive - 2.8 miles
  • Festival Hall
    4 min drive - 2.8 miles
  • Murray L. Moore Hydro Museum
    4 min drive - 2.8 miles
  • Upper Ottawa Valley Heritage Centre
    6 min drive - 4.4 miles

Getting around

  • Ottawa International Airport (YOW)
    107 min drive

Restaurants

  • Subway
    7 min drive
  • Dairy Queen
    5 min drive
  • Tim Hortons
    7 min drive
  • McDonald's
    6 min drive
  • Tim Hortons
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Heated pool
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,818 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Pembroke Inn & Conference Centre have a pool?

Yes, this property has an indoor pool and a children's pool. Pool types include heated pools. Pool access is from 8:00 AM–10:00 PM.

Is Best Western Pembroke Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Pembroke Inn & Conference Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Pembroke Inn & Conference Centre?

Check-out is at 11 AM.

Where is Best Western Pembroke Inn & Conference Centre located?

Situated in the business district, this hotel is within 3 mi (5 km) of Pansy Patch Park, Festival Hall, and Pembroke Memorial Centre. Murray L. Moore Hydro Museum and Pembroke Waterfront Park are also within 3 mi (5 km).

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Reviews

Best Western Pembroke Inn & Conference Centre Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean. Staff were very friendly and helpful. Breakfast was quite good.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy location however the breakfast was cold
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room , friendly staff and very easy to deal with with, The restaurant was great we would stay here again without a doubt
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Spacious, clean, quiet, good location to get almost anywhere in the area. It's my second time there and will be back next year again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay for us. The layout of the room was perfect and spacious. The restaurant and bar offerings and service were better than expected and the abundance of green space for pet walks was so comforting.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed at in a long long time and I travel for work regularly, easily the best hotel breakfast there is and easily best restaurant attached to a hotel ever
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Pool and hot tub were wonderful after a day of travel. It was a little weird that we had to leave our soaked towels at the front desk. Breakfast was great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great - and the breakfast was awesome with lots of choices
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, enjoyed my stay! The pool was fun! My only disappointment is thought the breakfast would be a continental buffet instead of a la carte.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, property is clean and breakfast is awesome
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!!! Restaurant had really good food and amazing service!!! Kudos to the bartender and our service as well as front desk “Pam” above and beyond. I recommend!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The breakfast was honestly one of the best we’ve ever had—deserves a Michelin star! 😄 The staff were so friendly and welcoming, they made us feel like family. Our room was spotless, with great attention to detail. The pool was beautiful and very clean too. Overall, a wonderful experience. Highly recommended, and we’d definitely stay here again!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,breakfast included was great and waitress was probably the best I've ever seen.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff everywhere in the facility were pleasant and helpful. Facilities were clean, quiet and addressed our needs. Breakfast options were good and being served was a nice plus.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times Love the staff the rooms the property the pool all amazing
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was okay, the person at check in and check out was helpful and professional. Just remember it's a Best Western, older and a little run down but still offers a good value.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay, pool.was great, the restaurant food was awesome, staff very friendly and helpful, it's worth the stop if you're travelling and need a place to stop at.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice resturant, lots of good parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful on checking in Was a welcome atmosphere
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that was on duty the day we checked in was cold, didn't smile, like a robot. If she is to be in customer service she needs a little shake-up. I thought it was just that day but each morning she was on the desk she was the same. Other staff were friendly and helpful.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was great! Very nice pool. Service at the restaurant was slower than expected.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice. The rooms and clean and the beds comfortable. Having the restaurant there is very helpful and the breakfast is unbelievable. A full service free breakfast? Never seen that before. The place does need updating soon. You can see the age in the hallways and rooms but it doesn’t affect your stay
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Front desk lady was so kind and helpful at check in! Restaurant service at breakfast was amazing! Will definitely stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, clean room, easily accessible amenities, lots of free parking spaces, Thanks Best Western Pembroke 👍😊
Stayed 3 nights in Jun 2026