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Grand Zuri Pekanbaru

Property class: 3.5

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Photo gallery for Grand Zuri Pekanbaru

A spacious lobby with a high ceiling, large windows, and a seating area with sofas and chairs. - Grand Zuri Pekanbaru (Pekanbaru)
A modern cafe with a central counter, seating area, and decorative plants. - Grand Zuri Pekanbaru (Pekanbaru)
A modern gym with treadmills, a bench, and weight machines. - Grand Zuri Pekanbaru (Pekanbaru)
A hotel room with a bed, a desk, a chair, a TV, and a mirror. - Grand Zuri Pekanbaru (Pekanbaru)
A hotel pool area with a clear blue pool, a modern building with a red accent, and a view of the city skyline. - Grand Zuri Pekanbaru (Pekanbaru)
You can look forward to a free roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services at Grand Zuri Pekanbaru. The on-site international cuisine restaurant, Cerenti Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi and a gym are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

A hotel room with a large bed, a desk, and a chair.

Superior Double Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

Superior Twin Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior - A Twin

A hotel room with a bed, a desk, a chair, a TV, and a kitchenette.

Superior - A Twin

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior - A Double

A hotel room with a bed, a desk, a chair, a TV, and curtains.

Superior - A Double

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe

A hotel room with a large bed, a TV, a desk with a chair, a wardrobe, and a window with curtains.

Executive Deluxe

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk with two chairs, a television, and a sliding door leading to a bathroom.

Deluxe Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Pekanbaru, Grand Zuri Pekanbaru is connected to a shopping center. Riau Fantasy and Asia Heritage Pekanbaru are local attractions and those in the mood for shopping can visit Pekan Baru Mall and Ciputra Seraya Mall. Visit our Pekanbaru travel guide
Map
Jl. Teuku Umar No. 7, Pekanbaru, Riau, 28141

What's nearby

  • Pekan Baru Mall
    1 min walk - 0.1 miles
  • Senapelan Tunjuk Ajar Integritas Park
    10 min walk - 0.6 miles
  • Great Mosque of An-Nur
    14 min walk - 0.7 miles
  • Soeman HS Library
    5 min drive - 1.2 miles
  • Ciputra Seraya Mall
    6 min drive - 1.4 miles

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    24 min drive

Restaurants

  • Vanhollano Bakery
    3 min walk
  • KFC
    3 min walk
  • Kopi Kenangan
    3 min walk
  • Es Cendol Pak Jenggot
    2 min walk
  • Aim-Greywall Pub
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 140,000 for children
  • A restaurant

Restaurants on site

  • Cerenti Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 140000 for adults and IDR 140000 for children
  • Rollaway bed fee: IDR 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Zuri Pekanbaru have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Grand Zuri Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Zuri Pekanbaru?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Zuri Pekanbaru?

Check-out is at noon.

Does Grand Zuri Pekanbaru provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Grand Zuri Pekanbaru located?

Located in the heart of Pekanbaru, this hotel is within a 15-minute walk of Pekan Baru Mall and Senapelan Tunjuk Ajar Integritas Park. Great Mosque of An-Nur and Soeman HS Library are also within 2 mi (3 km).

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Reviews

Grand Zuri Pekanbaru Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 14 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bilik bersih
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Neatness and comfort is very satisfying and its location is very strategic
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

ペカンバルの昔ながらのホテル

ペカンバルの中心部にある恐らくは過去からの格式のあったホテル。施設は全体的に古いが、よくメンテナンスされているし、部屋も広い。徒歩圏内にバワ市場があったり、モールや食事する場所は周辺にたくさんある。
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast a lot of variety. The location is also very good next to two big malls in Pekanbaru. In front of mall Pekanbaru usually there are taxis waiting for customers, so transport is very convenient.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff for an ageing hotel

Staff were extremely helpful and used initiative to meet customer's needs The facilities do need some sprucing up
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Great service and above average amenities

Great service provided by hotel staff. However the daily breakfast time smoking allowed in the Aircon section of the dining room permeates to the whole dining hall. That negates the overall experience.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

At city centre, walking distance to malls

Spacious room with rustic decoration. Breakfast with various selection of local foods however most of foods were repetitive, only main dishes were different each dat. Swimming pool too much chlorine and I had sore eyes for almost 2 days and the smell of chlorine was so strong, still had that smell even after taking shower. Overall, good experience.
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable hotel. Not all rooms have external windows -note.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Okay

Good
Verified review

6/10 Okay

Please improve your food

Everything is good. But taste of food need to improve
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No hot water for morning shower
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの対応は素晴らしい

限りなく満点です。目の前には、たくさんの屋台、ショピングモールの中にスーパーがあります。タクシーもいます。部屋も清潔でした。冷蔵庫もよく冷え、セキュリテイboxも問題なしです。何よりも嬉しかったのは、スタッフの対応が非常に良かったことです。私事の相談も、一時間も費やし、嫌な顔せず解決してもらいました。 　また、プカンバルに行くことがあれば必ず利用させて頂きます。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well taken care of by Hotels.com and the efficient service staff of the Grand Zuri Pku.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand zuri nyaman

Dekat pusat perbelanjaan 2 mall
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Acceptable accommodation

Check in was efficient. Rooms were OK for the price. The air conditioning struggled to get the temperature down. No English TV channels working. Breakfast was acceptable.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

I got smoking room.. so uncomfortable

Instead of the smoking floor and room, I really enjoy to stay here
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

good business hotel

nice 4 star hotel with Indon touch
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

nice
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice and good service

very nice and good service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and surely will come back

It was a pleasant stay for sure
Verified review

10/10 Excellent

Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Centrally Located

Stayed 2 nights in Oct 2018
Verified review

6/10 Okay