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FOX Hotel Pekanbaru

Property class: 4

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Photo gallery for FOX Hotel Pekanbaru

A modern indoor pool area with multiple seating arrangements and a reflective pool surface. - FOX Hotel Pekanbaru (Pekanbaru)
An outdoor dining area with a long table and wicker chairs, surrounded by a low stone wall and a view of the night sky. - FOX Hotel Pekanbaru (Pekanbaru)
A modern hotel room with a large bed, bedside tables, a TV, a walk-in closet, and a large abstract painting on the wall. - FOX Hotel Pekanbaru (Pekanbaru)
A modern lounge area with sofas and a coffee table, featuring red and grey cushions. - FOX Hotel Pekanbaru (Pekanbaru)
A modern outdoor seating area with wicker furniture and a glass-top table, surrounded by a green wall and a patterned wall. - FOX Hotel Pekanbaru (Pekanbaru)
Located close to Ciputra Seraya Mall and Raya Mosque, FOX Hotel Pekanbaru provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a manicure/pedicure or a massage at the onsite spa. The on-site international cuisine restaurant, Greens Restaurant, offers breakfast, lunch, and dinner. In addition to a business center and free babysitting, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

A hotel room with a bed, a desk with a computer, a TV displaying the hotel name, and a curtain.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

A modern hotel room with a bed, a small table, a sofa, and a painting on the wall.

Executive Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room

A hotel room with a bed, desk, chair, TV, and a decorative vase.

Executive Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Executive Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Pekanbaru, FOX Hotel Pekanbaru is connected to a shopping center. Travelers who have shopping on the agenda can visit Ciputra Seraya Mall and Pekan Baru Mall. Raya Mosque and Great Mosque of An-Nur are two other places to visit that come recommended. Visit our Pekanbaru travel guide
Map
Jalan Riau No. 147, Pekanbaru

What's nearby

  • Ciputra Seraya Mall
    2 min walk - 0.1 miles
  • Raya Mosque
    12 min walk - 0.7 miles
  • Senapelan Tunjuk Ajar Integritas Park
    5 min drive - 1.2 miles
  • Pekan Baru Mall
    8 min drive - 1.7 miles
  • Riau University
    13 min drive - 2.8 miles

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    30 min drive

Restaurants

  • D’Oven
    3 min walk
  • Food Exchange
    2 min walk
  • Lily Seafood
    2 min drive
  • Warung Merry
    6 min walk
  • Kedai Kopi Harapan Kita
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 65,000 for adults and IDR 32,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Greens Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate for children aged 7 and above.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 65000 for adults and IDR 32500 for children
  • Airport shuttle fee: IDR 150000.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 55110

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does FOX Hotel Pekanbaru have a pool?

Yes, this property has an indoor pool.

Is FOX Hotel Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at FOX Hotel Pekanbaru?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at FOX Hotel Pekanbaru?

Check-out is at noon.

Does FOX Hotel Pekanbaru provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:00 PM on request. A fee of IDR 150000.00 per vehicle applies.

Where is FOX Hotel Pekanbaru located?

Located in the heart of Pekanbaru, this spa hotel is within a 15-minute walk of Ciputra Seraya Mall and Raya Mosque. Pekan Baru Mall and Great Mosque of An-Nur are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

FOX Hotel Pekanbaru Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

Reviews

Verified review

10/10 Excellent

Nanang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool and great location
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

MIMI KUSTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping mall and eatery, very courteous staff. Excellent !
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Overall good stay, could be better!

Friendly and helpful staff! Appreciate the water dispenser to reduce plastic use (bottled water). However, my room is stuffy, air-con seemed not functioning well as temperature never reach what we set, shower room is slippery and bed lights not working.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and helpful.
Stayed 4 nights in May 2026
Verified review

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel. Near to amenities, shopping and food eatery. Service is good and staff friendly
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Philip

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor air cond

Don’t stay here . Hotel is quite run down
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Tomokazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スリッパが使い捨てのものじゃないところが気になりますが値段が安く満足です。
Stayed 2 nights in May 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

部屋はきれいです。

部屋がとてもきれいに掃除してあって、快適に過ごせました。朝食はちょっとイマイチ。
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, near to mall.

It was good. Quality stay.
Stayed 2 nights in Jul 2017
Verified review

4/10 Poor

Aler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Beautiful Facility Poor Services

- The Facility is Beautiful, Nice View! - People Services is poor, # Asking for single items like Tissues and toilet paper take almost one hour to deliver. # Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk. # the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know) - Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away???? # The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)
Verified review

10/10 Excellent

Teck Siong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andy

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Fajrul Rizqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Slamet

Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Voon Chen

Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Lee Chien

Stayed 1 night in May 2022