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Winstar Hotel

Property class: 2.5

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Photo gallery for Winstar Hotel

A modern hotel lobby with a glass railing, a buffet area with tea and coffee dispensers, and a television screen on the wall. - Winstar Hotel (Pekanbaru)
A modern hotel with multiple floors, large windows, and a prominent sign reading "WINSTAR HOTEL". - Winstar Hotel (Pekanbaru)
A modern hotel room with a bed, a chair, a small table, a TV mounted on the wall, and a trash bin. - Winstar Hotel (Pekanbaru)
A modern elevator area with a wooden finish, a digital display, and a small trash bin. - Winstar Hotel (Pekanbaru)
A hotel reception area with a marble counter, clocks, a red rope barrier, and a desk with chairs. - Winstar Hotel (Pekanbaru)
Consider a stay at Winstar Hotel and take advantage of dry cleaning/laundry services, a business center, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

A hotel room with a bed, a TV mounted on the wall, a chair, a small table, and a wardrobe.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a small kitchenette.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

A bathroom with a toilet, shower, and sink.

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two single beds, a nightstand with a lamp, a telephone, and a small table with a clock.

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Deluxe Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, a bedside table with a vase of flowers, a flat-screen TV mounted on the wall, and a large window with curtains.

Deluxe Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a flat-screen TV mounted on the wall, a white desk with a coffee maker, and a tissue box.

Superior Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

A kitchen with red cabinets, a marble countertop, and a wooden cabinet below.

Executive Double Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two single beds, a nightstand with a lamp, a telephone, and a small table with a clock.

Superior Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Located in Pekanbaru, Winstar Hotel is connected to a shopping center. Senapelan Tunjuk Ajar Integritas Park and RTH Putri Kaca Mayang Park reflect the area's natural beauty and area attractions include Asia Heritage Pekanbaru and Riau Fantasy. Visit our Pekanbaru travel guide
Map
Jl. M Ali No.118, Pekanbaru, Riau, 28155

What's nearby

  • Senapelan Tunjuk Ajar Integritas Park
    5 min walk - 0.3 miles
  • Pekan Baru Mall
    10 min walk - 0.6 miles
  • Ciputra Seraya Mall
    17 min walk - 0.9 miles
  • Great Mosque of An-Nur
    4 min drive - 1.0 mile
  • Raya Mosque
    7 min drive - 1.2 miles

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    31 min drive

Restaurants

  • Bofet Es Durian
    4 min walk
  • Kedai Kopi Sinar Pagi
    3 min walk
  • Kantin kk ratna dinas PU Prov.Riau
    4 min walk
  • Kwetiau Aliong
    4 min walk
  • asrama putra
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 30,000 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Spa

  • Massage

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 60000 for adults and IDR 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 55110, 0220101840035

Frequently asked questions

Is Winstar Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Winstar Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Winstar Hotel?

Check-out is at noon.

Where is Winstar Hotel located?

Situated in Pekanbaru, this hotel is within a 10-minute walk of Senapelan Tunjuk Ajar Integritas Park and Pekan Baru Mall. Ciputra Seraya Mall and Great Mosque of An-Nur are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Winstar Hotel Reviews

6.0

5.0

Cleanliness

4.0

Amenities

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to enter even though the DO NOT DISTURB sign was clearly flashed. This is extremely disturbing. Overall,I am extremely dissatisfied with the hotel.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Just ok
Stayed 1 night in Oct 2021