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Mazatzal Hotel & Casino

Property class: 2.5

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Photo gallery for Mazatzal Hotel & Casino

Indoor pool - Mazatzal Hotel & Casino (Payson)
Terrace/patio - Mazatzal Hotel & Casino (Payson)
Casino - Mazatzal Hotel & Casino (Payson)
Sports bar - Mazatzal Hotel & Casino (Payson)
Restaurant - Mazatzal Hotel & Casino (Payson)
You can look forward to a bar, a hot tub, and 2 restaurants at Mazatzal Hotel & Casino. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Room

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Room

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Payson is home to Mazatzal Hotel & Casino. Tonto Natural Bridge State Park and Tonto National Forest reflect the area's natural beauty and area attractions include Rancho Tonto Catch-A-Trout and Tonto Creek Fish Hatchery. Visit our Payson travel guide
Map
Mile Marker 251, State Road 87, Payson, AZ, 85541

What's nearby

  • A wooden sign in a desert landscape with rocky mountains in the background.
    Tonto National Forest
    1 min walk - 0.0 miles
  • A sunset over a lake with mountains in the background.
    Green Valley Park
    3 min drive - 1.4 miles
  • A cave with a natural archway and a waterfall.
    Tonto Natural Bridge State Park
    31 min drive - 17.5 miles
  • Mazatzal Casino
    2 min walk - 0.1 miles
  • Payson Golf Course
    7 min drive - 2.6 miles

Getting around

  • Show Low, AZ (SOW-Show Low Regional)
    104 min drive

Restaurants

  • Circle K
    14 min walk
  • McDonald's
    4 min drive
  • Mazatzal Hotel And Casino
    1 min walk
  • Dutch Bros Coffee
    3 min drive
  • Starbucks
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Room amenities

Bedroom

  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • LED TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9 AM to 10 PM

Frequently asked questions

Does Mazatzal Hotel & Casino have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM–10 PM.

Is Mazatzal Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mazatzal Hotel & Casino?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Mazatzal Hotel & Casino?

Check-out is at 11 AM.

Where is Mazatzal Hotel & Casino located?

Situated in Payson, this hotel is steps from Tonto National Forest and Mazatzal Casino. Banner Payson Medical Center and Green Valley Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mazatzal Hotel & Casino Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 72 out of 109 reviews
Rating 8 - Good. 22 out of 109 reviews
Rating 6 - Okay. 7 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was a good stay overall. The front desk employees could not have been more helpful. We stayed for 4 nights, 3 people, and the maid service did not vacuum our room once. They also did not leave extra toilet paper. There is no fan in the bathroom but the shower head was amazing. We had a small refrig.mmerator, which was good, but there's no microwave in the rooms. The food overall was really good and the waitstaff was friendly. We would definitely stay again.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and spa were a delight for our kid. Rooms were spacious. Housekeeping was efficient and kept the room well stocked
Stayed 2 nights in Mar 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino closed to early didn't get to play. not even a couple slots available after 11pm what a waste i should have booked one of the other hotels around for half the cost. I wouldn't have booked had i known it shut down so early. the room is nothing special really disappointing
Stayed 1 night in Feb 2021
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
After an 11 1/2 hour work day, I grabbed some dinner on my way to check in, and then had to wait 15 minutes at the front desk to get a room because the line checkin person was “walking the halls”. By the time I finally got to my room, my dinner was cold and I was pissed. I called the hotel manager to let her know of the situation and NEVER GOT A CALL BACK. It was unbelievable. The room was fine - nothing special. But the service was definitely lacking. For a nicer, larger hotel, the service was worse than a Motel 6.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean and spacious. Pool and hot tub area was wonderful also. Would recommend this Casino/Hotel to anyone.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people great food and fun casino. Way more than i expected
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
You could not bring drinks to the pool or hot tub area, even in sealed containers.
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Lighting in room was terrible. Bring you own light bulbs!
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable but the pillows were lacking. If they invested in new pillows i would have rated it higher. My advice bring your own pillow.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and facilities are very nice. So is the theme and design. Our "room" was spacious and very comfortable. I say room because that is what the hotel called it, but, I think it was more like a suite with two impeccably clean rooms. For the gamblers, you'll find great slots! The only slightly drawback is its remoteness. You have to drive quite a distance through beautiful pine forests, rugged canyons and clean fresh air. Did I say drawback??? Hardly!
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, the cleanliness, and just overall friendliness of all staff. I would definitely stay there again.
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly. Rooms were beautiful and the restaurant was great.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times and will continue to choose this hotel whenever we stay in Payson. Staff are great and quick to remedy any problems. Rooms are spacious. Our only complaint is that sometimes cigarette smoke from the casino drifts into the hotel hallway. On occasion, you can smell the smoke from inside your room, but it's not bad. I have asthma and I was okay with it.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great nicest hotel in Payson AZ by far
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Could Have Been Better

I constantly heard walking in the room above. Also heard sound of water running and toilets flushing every time, and a little noise on the apartment next door. Also, for the most expensive hotel in town, it would have been nice if they provided a microwave.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay.

Very clean grounds, casino, restaurants and bar, rooms. The employees were "all" very nice, courteous and helpful. Would not think twice about staying there again for business or pleasure.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, staff was very friendly at check and check-out. My only complaint is the pillows were small. Otherwise very nice to stay and would stay there again
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service in the restaurants was terrible and the fish we ordered was burnt. will not go back again.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff and ample parking. Did I mention the casino!
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay for any occasion

Great staff and amenities
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff very abrupt

Staff was NOT friendly at all. Hotel was nice and clean but felt as if we were a burden.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and comfortable. Also front desk staff was very friendly and helpful.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was exceptional friendly and helpful. Sorry I didn’t get their names. The room was nicely laid out with a sitting room first as you walk in the door followed by a large bathroom and then the bedroom. We came for the Wednesday night all you can eat crab. Yummy. This was my husbands favorite place we stayed during our Arizona vacation. We didn’t do any gambling.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent room and space was big. Perfect view of snow falling down. Only bad thing was that coffee maker did not work in the room and I told them, they said they would bring one up right away but never did. Had to go down stairs to buy some.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Didn't appreciate learning that gaming tables were closed AFTER check-in.
Stayed 1 night in Nov 2018