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Grand Mercure Puka Park Resort

4.0 star property
Hotel with free valet parking, near Pauanui Beach

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Photo gallery for Grand Mercure Puka Park Resort

Breakfast, lunch, dinner served; alfresco dining
Terrace/patio
Breakfast, lunch, dinner served; alfresco dining
Front of property
Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 King Bed

Apartment, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Apartment, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 Queen Bed (Kauri)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dishwasher
LCD TV
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Tawa Treehut)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 King Bed (Rimu)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Connecting Rooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546

What's nearby

  • Pauanui Beach - 10 min walk - 0.5 miles
  • The Lakes Golf Course - 18 min walk - 1.0 mile
  • Pauanui Tairua Trail - 5 min drive - 3.2 miles
  • Tairua Beach - 12 min drive - 3.0 miles
  • Hot Water Beach - 30 min drive - 19.6 miles

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪The Lime Room - ‬20 min walk
  • ‪Manaia Cafe & Bar - ‬22 min drive
  • ‪Tairua Bakery - ‬21 min drive
  • ‪The Pepe - ‬22 min drive
  • ‪Flock Kitchen and Bar - ‬22 min drive

About this property

Grand Mercure Puka Park Resort

Upscale hotel near Pauanui Beach
Located close to Pauanui Tairua Trail, Grand Mercure Puka Park Resort provides a terrace, a garden, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Miha Restaurant, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Full breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Laundry services, a water dispenser, and concierge services
Room features
All guestrooms at Grand Mercure Puka Park Resort include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Heating and ceiling fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 20-inch LCD TVs with satellite channels and DVD players
  • Balconies, refrigerators, and cookware/dishes/utensils

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

Does Grand Mercure Puka Park Resort have a pool?

Yes, this property has an outdoor pool.

Is Grand Mercure Puka Park Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Puka Park Resort?

Self parking and valet parking are free at this property.

What time is check-in at Grand Mercure Puka Park Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Mercure Puka Park Resort?

Check-out is at 11 AM.

Where is Grand Mercure Puka Park Resort located?

Situated in the mountains, this hotel is 0.6 mi (0.9 km) from Pauanui Beach and 3.1 mi (5 km) from Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 mi (52 km).

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Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 386 reviews
Rating 8 - Good. 98 out of 386 reviews
Rating 6 - Okay. 30 out of 386 reviews
Rating 4 - Poor. 11 out of 386 reviews
Rating 2 - Terrible. 0 out of 386 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

great staff, really helpful, have great map of activites and locations. even have shovels if youre going to hot water beach
Stayed 2 nights in May 2025

10/10

Very nicely outfitted rooms. Great showers and amenities on site. Nice restaurant. Breakfast buffet.
Stayed 5 nights in Mar 2025

10/10

Jungle like walkways to rooms, lots of privacy. Heated tile floors, hot tub and pool area. Had dinner and breakfast buffet. So lovely, sad to leave
Stayed 1 night in Apr 2025

10/10

Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Stayed 2 nights in Feb 2025

10/10

This was a beautiful place to stay with great service. I would definitely stay here again.
Stayed 1 night in Jun 2024

10/10

A room the trees was a new experience for us. It was quiet and quaint. We highly recommend this resort.
Stayed 2 nights in Jan 2025

10/10

Excellent
Stayed 1 night in Jan 2025

8/10

Nice property, but be prepared for a good hike to your accommodations
Stayed 1 night in Dec 2024

10/10

Fantastic stay.
Stayed 2 nights in Jul 2023

8/10

Felt very safe and cared for
Stayed 1 night in Dec 2024

10/10

The accommodations were wonderful and staff was very welcoming, friendly, and helpful. We would definitely stay again when visiting New Zealand.
Stayed 2 nights in Apr 2024

10/10

This resort is very unique…it’s like staying in a treehouse! Very comfortable and quiet. Pool is great! They even have free laundry, which was most appreciated. Make sure that you can walk stairs and hills if you want to stay here. We would come back in a heartbeat!
Stayed 1 night in Feb 2025

10/10

The grounds of the property are beautiful and we enjoyed using the amenities like the tennis court, pool and hot tub. It was also very nice that they would lend items like shovels for use at hot water beach free of charge. I enjoyed the stay.
Stayed 2 nights in Nov 2024

10/10

Very good hotel with nice view and good restarant. One exception. Do not expect pricacy, when you are on the toilet. There is np decent doors between the bathroom and the sleeping room.
Stayed 2 nights in Feb 2025

10/10

Very hilly, parking is a bit of a hike from your room. Gorgeous property, feels like you’re in a rainforest. Excellent buffet breakfast (although essentially identical both days). Free loan of shovels for hot water beach.
Stayed 2 nights in Jan 2025

10/10

Beautiful bungalo in the trees. Our heated floor in the bathroom didnt work but otherwise beautiful.
Stayed 2 nights in Feb 2025

10/10

Like staying in beautiful rain forest with excellent restaurant
Stayed 4 nights in Feb 2023

10/10

Beautiful room set in gorgeous scenic forests, good restaurant with lovely food.
Stayed 1 night in Aug 2023

6/10

Far too many stairs
Stayed 2 nights in Feb 2025

10/10

Amazingly, every hotel we stayed at so far has been really wonderful and excellent in hospitality, cleanliness, professional service and staff!
Stayed 1 night in Feb 2024

10/10

Specially the Staff. Emile was a very good person, even he speaks Spanish. Really great
Stayed 1 night in Oct 2024

10/10

Nice comfortable clean room set in a beautiful wooded location on a hillside. Lots of birdsong to sit and listen to on the attached deck. Very nice beach within walking distance. on-site restaurant has wonderful setting and ambience, food is good but not great. Pauanui is a little too quiet for my taste... only one road in and out, and only 2 restaurants open in the evening (other than the property), but I wouldn't ding the hotel for that.
Stayed 2 nights in Nov 2024

10/10

It’s a little bit of paradise in the bush but only minutes to the beach. The only thing that lets it down is the food, definitely not 5 star food, we were there for 3 nights and our original intention was to have dinner there for all 3 nights, but my dinner was very basic and definitely not a lot of it, was very disappointed, we went out for dinner the remaining 2 nights, plus breakfast again is basic food that you make at home every day!
Stayed 3 nights in Oct 2024

10/10

This is a stunning property. Peaceful, natural, and impeccable staff and service. Located near a beautiful beach, a rewarding hike, and in a very relaxed town. Lovely pool, sauna, and cedar hot tub as well. We loved our stay and will recommend it without reservation!
Stayed 2 nights in Jan 2024

10/10

Had a great one night stay. Wish we could have stayed longer.
Stayed 1 night in Jan 2024