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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Outdoor pool, sun loungers
Two - Bedroom Suite | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • Ocean view
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • City view
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, City View

Deluxe Room, 2 Twin Beds, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

Interior

2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 King Bed

Similar properties

Exterior

The Heritage Pattaya Beach Resort

  • Pool
  • Kids pool
  • Waterslide
  • Parking included
8.6 out of 10, Excellent, 130 reviews
The Heritage Pattaya Beach Resort

About the neighborhood

Map
352/430 Phra Tam Nak Soi 6, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150

What's nearby

  • Dongtan Beach - 5 min walk - 0.3 miles
  • Walking Street - 5 min drive - 2.0 miles
  • Jomtien Beach - 7 min drive - 1.2 miles
  • Central Pattaya - 7 min drive - 2.9 miles
  • Pattaya Beach - 12 min drive - 2.4 miles

Getting around

  • Pattaya Tai Station - 14 min drive
  • Utapao (UTP-Utapao Intl.) - 52 min drive

Restaurants

  • ‪Dom Pizza - ‬5 min walk
  • ‪King Of Coffee Pratamnak - ‬6 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪Kwan - ‬8 min walk
  • ‪The Heritage Pattaya Beach Resort & Spa - ‬10 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

Luxury hotel near Dongtan Beach
Consider a stay at The Sanctuary Resort Pattaya, BW Signature Collection and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a Thai massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a business center.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Full breakfast (surcharge), concierge services, and a banquet hall
  • Coffee/tea in the lobby, an elevator, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 165 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

English, German, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oceana Restaurant
  • Rooftop Bar & Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • On the beach
  • Pool loungers

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?

Yes, this property has an outdoor pool.

Is The Sanctuary Resort Pattaya, BW Signature Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sanctuary Resort Pattaya, BW Signature Collection?

Self parking and extended parking are free at this property.

What time is check-in at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-out is at noon.

Where is The Sanctuary Resort Pattaya, BW Signature Collection located?

Nestled on the beach, this Jomtien hotel is within a 10-minute walk of Pattaya and Dongtan Beach. Jomtien Beach and Walking Street are also within 2 mi (3 km).

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The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 112 reviews
Rating 8 - Good. 40 out of 112 reviews
Rating 6 - Okay. 9 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 4 out of 112 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Amenities
Staff was great and room was awesome
Stayed 14 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Stayed 4 nights in Apr 2025

8/10 Good

DIANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.
Stayed 6 nights in Jan 2025

8/10 Good

CHIN-HSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service !
Stayed 4 nights in Feb 2025

4/10 Poor

Gary

Liked: Property conditions & facilities
Disliked: Staff & service
Staff are very nice but lack of interaction between reception and housekeeping meant agreed requests were never kept which impacted on, what should have been , a very enjoyable experience. Still enjoyed my stay and outside of this the trip was still extremely enjoyable
Stayed 6 nights in Mar 2025

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing very friendly staff and perfect room
Stayed 3 nights in Aug 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Stayed 8 nights in Feb 2025

6/10 Okay

Craig

Liked: Cleanliness
Its in a good area close to the beach
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Norak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, very clean had to extend my stay due to great service
Stayed 2 nights in Feb 2024

4/10 Poor

Alireza

Disliked: Staff & service
Staff aren’t that friendly, parking is bad,
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful helpful staff
Stayed 14 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,clean rooms and very friendly staff!!
Stayed 2 nights in Oct 2023

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Jun 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
Stayed 2 nights in Apr 2024

8/10 Good

THEOFANIS

Liked: Staff & service, amenities
a
Stayed 8 nights in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service
Very nice staff. Clean and good Hotel.
Stayed 14 nights in Jan 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no any problems with this hotel at all. Friendly staff, everyday cleaning, on the beach, stores around, taxi.
Stayed 10 nights in May 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location. Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger. Overall an enjoyable stay and would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Taka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful hotel amidst the hustle and bustle, just one minute away from the beach. The staff are very friendly! Next time I come to Pattaya, I will definitely stay here again.
Stayed 6 nights in Dec 2023

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel. Lovely room. However, the lobby and restaurant was way too hot. Very uncomfortable to sit there.
Stayed 4 nights in Jul 2024

8/10 Good

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice roof top pool. But wifi in my room was terrible.
Stayed 1 night in Aug 2024