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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Outdoor pool, sun loungers
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Front of property
Two - Bedroom Suite | 1 bedroom, in-room safe, desk, laptop workspace
Located on Pattaya's vibrant Walking Street, The Sanctuary Resort Pattaya offers Thai massage, spa services, ocean views from two restaurants, an outdoor pool with sun loungers, in-room WiFi, a gym, and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, City View

Deluxe Room, 2 Twin Beds, Balcony, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
352/430 Phra Tam Nak Soi 6, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150

What's nearby

  • Dongtan Beach - 5 min walk - 0.3 miles
  • Jomtien Beach - 4 min drive - 1.7 miles
  • Walking Street - 5 min drive - 1.9 miles
  • Pattaya Beach - 5 min drive - 2.2 miles
  • Central Pattaya - 7 min drive - 2.9 miles

Getting around

  • Pattaya Tai Station - 14 min drive
  • Utapao (UTP-Utapao Intl.) - 52 min drive

Restaurants

  • ‪Tropikana disko karaoke bar - ‬2 min walk
  • ‪King Of Coffee Pratamnak - ‬6 min walk
  • ‪Chao Doi - ‬6 min walk
  • ‪Nudi Cafe - ‬2 min walk
  • ‪Easy Coast Bistro - ‬2 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

Luxury family-friendly hotel near Dongtan Beach
Consider a stay at The Sanctuary Resort Pattaya, BW Signature Collection and take advantage of a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a gym.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Full breakfast (surcharge), coffee/tea in the lobby, and luggage storage
  • A front-desk safe, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 165 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

Languages

English, German, Russian, Spanish, Thai

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  • Kids pool
  • Waterslide
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oceana Restaurant
  • Rooftop Bar & Restaurant

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?

Yes, this property has an outdoor pool.

Is The Sanctuary Resort Pattaya, BW Signature Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sanctuary Resort Pattaya, BW Signature Collection?

Self parking and extended parking are free at this property.

What time is check-in at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-out is at noon.

Where is The Sanctuary Resort Pattaya, BW Signature Collection located?

Nestled on the beach, this Jomtien hotel is within a 10-minute walk of Pattaya and Dongtan Beach. Jomtien Beach and Walking Street are also within 2 mi (3 km).

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The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 118 reviews
Rating 8 - Good. 40 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 5 out of 118 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable relaxing hotel

The staff are super kind, polite and professional. They MAKE the visit.
Stayed 7 nights in Mar 2025

2/10 Terrible

John

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great hotel

Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing very friendly staff and perfect room
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Stayed 4 nights in Apr 2025

8/10 Good

Sven

Liked: Cleanliness, staff & service, room comfort

Ok

Okey hotel in the upper class. Bad Wi-Fi in room….
Stayed 18 nights in Mar 2025

6/10 Okay

Craig

Liked: Cleanliness
Its in a good area close to the beach
Stayed 5 nights in Jul 2024

10/10 Excellent

Norak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, very clean had to extend my stay due to great service
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,clean rooms and very friendly staff!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful helpful staff
Stayed 14 nights in Dec 2023

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Jun 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service
Very nice staff. Clean and good Hotel.
Stayed 14 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
Stayed 2 nights in Apr 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
Stayed 1 night in Aug 2024

4/10 Poor

Alireza

Disliked: Staff & service
Staff aren’t that friendly, parking is bad,
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Stayed 8 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great memories made here!

Our honeymoon experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience. Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!
Stayed 6 nights in Apr 2024

8/10 Good

PRITESH

Liked: Cleanliness, staff & service, room comfort

Overall nice

Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great memories made here

Our experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience. Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!
Stayed 6 nights in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location. Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger. Overall an enjoyable stay and would recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel. Lovely room. However, the lobby and restaurant was way too hot. Very uncomfortable to sit there.
Stayed 4 nights in Jul 2024

8/10 Good

THEOFANIS

Liked: Staff & service, amenities
a
Stayed 8 nights in Aug 2024

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but Breakfast not very good Not enough beds by pool
Stayed 15 nights in Feb 2024