Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Crystal Palace Luxury Hotel

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Crystal Palace Luxury Hotel

Exterior
Exterior
Family Room | 1 bedroom, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Thai cuisine
2 outdoor pools, a rooftop pool
Escape to Crystal Palace Luxury Hotel, near Walking Street, where luxury meets serenity. Enjoy breakfast and Thai cuisine at one of the two on-site restaurants or relax with a massage at the spa. With 2 poolside bars, free in-room WiFi, a rooftop pool and outdoor entertainment area you're sure to unwind.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | 1 bedroom, in-room safe, desk, blackout drapes

Luxury Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, blackout drapes

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout drapes

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Luxury

Deluxe Luxury | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Luxury

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Luxury Room With Jacuzzi

1 bedroom, in-room safe, desk, blackout drapes

Luxury Room With Jacuzzi

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2

View all photos for Crystal Suite

1 bedroom, in-room safe, desk, blackout drapes

Crystal Suite

  • Sleeps 2

View all photos for Superior Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2

View all photos for Deluxe Luxury Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Luxury Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 2

You may also like

Ad
Lobby

Centara Life Maris Resort Jomtien

Na Chom Thian
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
8.4 out of 10, Very Good, 305 reviews
Centara Life Maris Resort Jomtien

About the neighborhood

Map
284/68 Moo 5 Pattaya - Naklua Rd., Banglamung, Naklua, Pattaya, Chonburi, 20150

What's nearby

  • Sanctuary of Truth - 19 min walk - 1.0 mile
  • Terminal 21 Pattaya - 2 min drive - 1.2 miles
  • Pattaya Beach - 3 min drive - 1.5 miles
  • Pattaya Beach Road - 3 min drive - 1.5 miles
  • Bangkok Pattaya Hospital - 3 min drive - 1.0 mile

Getting around

  • Pattaya Station - 13 min drive
  • Utapao (UTP-Utapao Intl.) - 46 min drive

Restaurants

  • ‪Crystal Restaurant Pattaya - ‬1 min walk
  • ‪ร้านก๋วยเตี๋ยว กระต่ายทอง Golden Rabbit - ‬4 min walk
  • ‪Coffee Boy Brand - ‬3 min walk
  • ‪Somporn Thai Food - ‬4 min walk
  • ‪Relax Food & Drink - ‬3 min walk

About this property

Crystal Palace Luxury Hotel

Luxury hotel near Sanctuary of Truth
Take advantage of 2 poolside bars, a terrace, and designer stores on site at Crystal Palace Luxury Hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Thai cuisine. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a rooftop pool
  • Coffee/tea in the lobby, beach umbrellas, and beach towels
Room features
All 390 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Premier Twin | Desk, iron/ironing board, rollaway beds, free WiFi

Hotel Tropicana Pattaya

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 292 reviews
Hotel Tropicana Pattaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: THB 300 to 800 for adults and THB 250 to 600 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of THB 2,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Outhayan Pleangkao

Things to do

  • 2 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Gym
  • Rooftop pool
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • Elevator
  • Tile flooring in room

More

  • 5 buildings
  • 7 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 300 to 800 for adults, and THB 250 to 600 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 500.0 per night
  • Hosted evening meal: THB 2000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Palace Hotel Pattaya
Crystal Palace Pattaya

Frequently asked questions

Does Crystal Palace Luxury Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include rooftop pools.

Is Crystal Palace Luxury Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Palace Luxury Hotel?

Self parking is free at this property.

What time is check-in at Crystal Palace Luxury Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crystal Palace Luxury Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crystal Palace Luxury Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Palace Luxury Hotel located?

Located in North Pattaya, this luxury hotel is within 1 mi (2 km) of Naklua Bay and Sanctuary of Truth. Pattaya Beach and Pattaya Beach Road are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crystal Palace Luxury Hotel Reviews

7.4

Good

7.6

Cleanliness

5.2

Location

7.2

Staff & service

7.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 43 reviews
Rating 8 - Good. 13 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 5 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

Reviews

10/10 Excellent

Atokii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Crystal Palace Luxury Hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Liked: Staff & service, amenities, property conditions & facilities
A really well managed hotel with attentive & courteous staff. Breakfast buffet had a wide selection of foods & was amazing value. The ground floor swimming pool was very clean & well maintained & was very popular with guests. Enjoyed our stay at this hotel. Exceptional value. Also for getting into Pattaya the songtaew (10THB Baht Bus) stopped on the main road in front of the hotel. Terrific.
Stayed 7 nights in Apr 2025

4/10 Poor

Erik Mario Marcel

Disliked: Staff & service

Why I cannot reccomend this bad service hotel...

If you need internet don't choose this hotel everybody has login problems! We booked twin bed received single beds. Not helpful to change room although we are Expedia gold member they upgraded next day and we had to pay upgrade fee! We had to leave the room 12 o clock ant they let us wait 2 hours in he lobby before we could access the upgraded room. Terrible service!
Stayed 3 nights in Feb 2025

10/10 Excellent

Terho

Sänky aivan erinomainen. Minulle sijainti hieman liian sivussa. Ei marketteja eikä ravintolapaikkoja kuin yksi läheisellä kadulla. 7/11 kauppoja muutama ja siinä kaikki. Jos haluaa olla rauhassa kaikista, sopii hyvin. En lapsiperheille suosittele tai lapset saa hepulin.Alue kuin kuollutta kehitysaluetta; ei mitään elämää!! Jomtien alueella on sentään elämää!! Jos tilaa Boltin taksin, niin pääsee Jomtien alueelle n 120 Bathia ja kadunvarresta riksakyydillä 20 Bathia .
Stayed 2 nights in Jan 2025

2/10 Terrible

Sreejith

Disliked: Cleanliness, staff & service, property conditions & facilities
Diring check in they infored the room is not available in the Chrystal palace luxury hotel and they provided room is Cyrstal palace std hotel And service was very bad Cleanliness inside room was also worst Bed sheet and pillow covers are very old even we have dought that is washed or not Some what we managed by using our stuff Bath room also found very dirty ... As they not provide the room as per my booking, we need to request refund .
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 4 nights in Apr 2023

2/10 Terrible

SILAPORN

Disliked: Cleanliness
ห้องฝุ่นเยอะ พื้นเหนียว ไม่มีสลิปเปอร์ ใต้ผ้าห่มมีเศษทราย ดิน ห้องอาบน้ำไม่มีที่กั้นน้ำออก อาหารไม่ร้อน
Stayed 1 night in Jan 2023

8/10 Good

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich und meine Freundin waren sehr zufrieden 😊 Dieses Hotel kann ich bestens empfehlen! Dankeschön 🙏

10/10 Excellent

Johannes

Liked: Staff & service, amenities, property conditions & facilities
Heel vriedelijk en netjes correct ontvagen
Stayed 3 nights in Nov 2022

10/10 Excellent

Samornsri

Liked: Cleanliness, staff & service, property conditions & facilities
ภาพรวมบรรยากาศดี พนักงานต้อนรับเป็นกันเอง สะอาด ปลอดภัย ส่วนเรื่องที่ต้องปรับปรุง คือ ที่จอดรถค่ะ, และตู้เย็น(มีปัญหา-ไม่เย็น)ค่ะ
Stayed 2 nights in Jul 2022

2/10 Terrible

Tom, Bangkok

Disliked: Property conditions & facilities, room comfort

loudsy tourist

loudsy tourist guest when comming the room. Room not protect voice from outside, you can herd loud voice from outside.
Stayed 2 nights in Mar 2018

4/10 Poor

Alexander

Liked: Cleanliness, staff & service

Medelbra hotell

Tråkigt med ett 20-tal bussar som lämnade av och hämtade upp massa asiatiska turister, de flesta kom under dagen och åkte tidigt morgonen efter, vilket gjorde hotellets baksida till en bussparkering. Frukosten påverkades av dessa turister då det blev väldigt likt en äldre skolmatsal. Rummen var inte så ljudisolerade så bussarna hördes väldigt tydligt. Poolen på taket var avstängd samt bara en restaurang öppen där de hade karaoke vilket inte var så trevligt. I övrigt var hotellt ok, nära till pattaya, enkelt med bath bussarna att ta sig, trevlig personal samt bra pool och rum.

6/10 Okay

John, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nothing close to warrant price

From the outside it looks great and initially you are well received. However, shortly after entering my room and doing a customary look around (which includes a look under the bed). I noticed that most things are just swept under the bed. Any other request for the room including and extra pillow came with a considerable charge.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel about 15 minutes to the beach

Everything in this hotel was excellent apart from some of the hotel rude staff. This was my 4th stay and I would definitely recommend it to anyone

4/10 Poor

CM, HK

Disliked: Cleanliness, staff & service, room comfort

TOO NOISY. DISAPPOINTED

There are many Travel tour from China and very very noisy. Specially, when they are close the door of room and during their talking in corridor anytime. My hushand and I must wake up around 6:00am everyday due to this reason.

6/10 Okay

Bernd, Yiwu

Liked: Cleanliness, property conditions & facilities
Ich war mit meiner Firmenbelegschaft aus China mit einer chinesischen Reisegruppe dort. Dieses Hotel bedient vorwiegend dieses Klientel. Dafür waren aber die Zimmer und das ganze Hotel ausgesprochen gut gepflegt, was man bei Reisegruppenhotels nicht immer behaupten kann. Das Frühstück war natürlich Massenabfertigung, aber auch noch oberhalb des Durschnittes.

6/10 Okay

Hans, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes Preis Leistungs Verhältniss

der pool auf dem Dach 8.Etage war sehr schön und sehr klares kühles Wasser.Leider sind einige Iraner nur mit unterwäsche ins wasser gegangen. Das Frühstück war gut und sehr asiatisch ausgerichtet.Einige Cinesen haben mehr wegeworfen als ich gegessen habe.Raucher bereiche auf den Etagen fehlen leider völlig.

6/10 Okay

Abu Bakarr, London

Liked: Cleanliness
Disliked: Staff & service, room comfort

poor wifi

The hotel is good families not for business trip. The wifi is very poor. If you intend to be on a working holiday and you rely on Internet connection. This hotel is not for you

6/10 Okay

KAY, Hamburg

"kostenkünstiges hotel mit schönem pool"

das hotel liegt schön ruhig. es hat einen schönen grossen pool mit reichlich liegen und einer poolbar. die zimmer sind zweckmässig mit tv und minibar ausgestattet. es gibt täglich 2 flaschen wasser kostenlos. das frühstück ist bei dem preis nicht zu beanstanden.

8/10 Good

Riitta, Turku

Liked: Cleanliness, property conditions & facilities, room comfort

Upean hotellin vieraat ilmeisesti jurttaan tottuneita

Hotelli on tyylikäs ja siisti. Henkilökuntaa vaivaa sama ongelma kuin muuallakin Pattayalla. Kun suurin osa vieraista on venäläisiä tai korealaisia, englannin kielen taito rapistuu. Hotellissa WiFi toimi vain yleisissä tiloissa, joissa kuuluvuus oli surkea. Paikalla oli aina tulossa tai menossa kovaääninen korealaisryhmä. Ryhmien bussit aloittivat tyhjäkäynnin ja liikenteenohjaajat pillien vihellyksen viimeistään klo kuusi aamuisin. Tämä kuului selkeästi vaikka asuimme ylimmässä kerroksessa. Samaan aikaan aloittivat kanssa-asujat ovien paiskomisen ja toisilleen kiljumisen käytävissä. Aamiainen oli monipuolinen ja runsas. Vieraat sielläkin huonosti käyttäytyviä. Sijainti lavataksi reitin varrella. Rantaan on matkaa, mutta hotellilla kaksi uima-allasta.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new clean

Rooms were good,staff helpful, manager made us feel unwelcome due to the way she was overseeing everything.

8/10 Good

Wolfgang, Korschenbroich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoenes Hotel verkehrsguenstige Lage

Schoenes Hotel, viele asiatische Bustouristen. Zahlreiche russische Touristen die sich aber gut benahmen. 2 saubere Pools, immer auch freie Liegen. Insgesamt zu empfehlen.

8/10 Good

Tap

Liked: Cleanliness, property conditions & facilities, room comfort

Ok area good place for the family

Good environment very nice pool in Naklua out of the way of the busy pattaya area but close enough if you choose to venture that area . Close to Santuary of Truth , mini siam and one the best hospitals in Thailand .TV has a channel in almost every language

10/10 Excellent

Atokii

Stayed 7 nights in Sep 2025

10/10 Excellent

headlights**

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.