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Picmaia Mountain Hotel

Property class: 3

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Photo gallery for Picmaia Mountain Hotel

A deck with seating and a view of snow-covered mountains. - Picmaia Mountain Hotel (Pas de la Casa)
A reception desk with a wooden wall behind it and a sign that reads "PIC MAIA". - Picmaia Mountain Hotel (Pas de la Casa)
A modern lounge area with a sofa and ottoman, a table, and chairs, overlooking a snowy mountain landscape. - Picmaia Mountain Hotel (Pas de la Casa)
A modern hotel room with a large bed, a view of mountains through the window, and a wooden interior. - Picmaia Mountain Hotel (Pas de la Casa)
A modern lobby with leather sofas, a wooden coffee table, and large windows offering a view of a snowy landscape. - Picmaia Mountain Hotel (Pas de la Casa)
Located close to Soldeu Ski Resort and Tibetan Bridge, Picmaia Mountain Hotel provides a terrace, a library, and laundry facilities. Hit the slopes at this hotel offering ski-in/ski-out access, ski privileges, and ski passes. The on-site buffet restaurant, Restaurant Rosaleda, features local and international cuisine. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for King Room Superior with Sofa Bed

A modern hotel room with a large bed, a view of mountains through the window, and a wooden interior.

King Room Superior with Sofa Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds OR 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for King Room with Sofa Bed

A hotel room with a large bed, a desk, a chair, a TV, and a wardrobe.

King Room with Sofa Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room

A hotel room with two beds, a wooden side table, a TV mounted on the wall, and a window with curtains.

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with two single beds, a wooden desk, a chair, and a large window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family estándar Room

A hotel room with two single beds, a wooden desk, a chair, and a large window with curtains.

Family estándar Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Room

A hotel room with a large bed, a wooden headboard, a desk with a chair, a bathroom with a sink and mirror, and a view of the city.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

A hotel room with two beds, a wooden wardrobe, and two wall-mounted lamps.

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Pas de la Casa, Picmaia Mountain Hotel is in the mountains. Tibetan Bridge is a notable landmark, and some of the area's activities can be experienced at Soldeu Ski Resort and Caldea Spa. Looking to enjoy an event or a game while in town? See what's going on at Palau de Gel. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Pas de la Casa travel guide
Map
Ctra General - Cap del Port d'Envalira, Pas de la Casa, AD200

What's nearby

  • A mountainous landscape with snow-capped peaks and a clear sky.
    Pas de la Casa Resort
    1 min walk - 0.0 miles
  • A snow-covered mountain range with a ski lift in the foreground.
    Grau Roig Ski Resort
    8 min walk - 0.5 miles
  • A person skiing on a snowy slope with trees and a clear blue sky.
    Soldeu Ski Resort
    21 min drive - 7.2 miles
  • A mountainous landscape with a modern building complex and a train track.
    Pyrenees Andorra Shopping Centre
    58 min drive - 21.2 miles
  • Caldea Spa
    56 min drive - 20.6 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    29 min drive
  • La Seu d'Urgell (LEU)
    91 min drive

Restaurants

  • La Reuniò
    5 min drive
  • McDonald's
    5 min drive
  • L'entre deux
    5 min drive
  • Tim Hortons
    5 min drive
  • Popeyes Louisiana Kitchen
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 18 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Rosaleda
  • Sky Bar & Lounge 2.4

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Foosball table
  • Library
  • Mountain biking
  • Optional ski privileges
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Electric bike charging
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 10 for children
  • Covered self parking fee: EUR 18.00 per night
  • Pet fee: EUR 14 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Frequently asked questions

Is Picmaia Mountain Hotel pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of EUR 14 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 18.00 per night. There is free parking nearby.

What time is check-in at Picmaia Mountain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Picmaia Mountain Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Picmaia Mountain Hotel located?

Located in the mountains, this ski-in/ski-out hotel in Pas de la Casa is within 12 mi (20 km) of Soldeu Ski Resort and Palau de Gel and close to winter sports such as cross-country skiing and skiing lessons. Tibetan Bridge and Caldea Spa are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Picmaia Mountain Hotel Reviews

7.6

Good

8.2

Cleanliness

6.4

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 114 reviews
Rating 8 - Good. 27 out of 114 reviews
Rating 6 - Okay. 15 out of 114 reviews
Rating 4 - Poor. 17 out of 114 reviews
Rating 2 - Terrible. 8 out of 114 reviews

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities
The value of the hotel is you can ski in and out even in poor snow conditions (as we had). Though the rooms were kept clean and warm the general repair was poor, there was problems with the shower not working and electric failing. Also the English skills of the team were not ideal, which is not a direct criticism but the problems in stay were all made worse by the lack of ability to explain the problems properly (my pidgin Spanish could not cut the complexity). Though the price certainly made up for the short falls
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

right at the show piste

very friendly staff, super cheap snowboard rentals
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time

First of all, the view is unbeatable. At first, we were worried because of the thought we were booking a ski hotel in summer. But of course, the pyrenees are also beautiful in summer. The staff (especially the receptionist with the ponytail) was very polite. We had the rooms on the left side of the hotel that were older, but no need to worry, because the rooms are very clean! The rooms are getting cleaned everyday with great care.
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Don’t book this hotel unless you are driving

The hotel is 5km up the mountain from Pas de La Casa. There are no taxis in Pas de La Casa. The hotel has no car service. We arrived by bus around 7pm and had to pay someone from a different hotel to get us up to the hotel. The concierge at Pic Maia was worse than useless — even suggesting we walked with all our luggage ( up a steep, dark, mountain road with no path). He was equally bad when we departed (we couldn’t get him to order a cab for Andorra la Vella - had to go on the internet and do it ourselves). Even if you drive there is no way to get to the town for a night out (unless you walk or fancy a bit of drink driving). Bar is OK but the restaurant is basic. It is ski ski out but the slope is a red run so beware if you are a learner.
Stayed 6 nights in Dec 2022
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Awful hotel

On first arrival everything seeded good. When asked about the shuttle we were told the service might not be available then told we don’t do a shuttle on weekends. This should be a standard service we would not of stayed at this hotel if we knew this as 2 of our party of 8 could not ski due to injury. We had to stay at the hotel all three evenings were the kids games room facility’s were out of order. When i challenged them on this I was met with a bad attitude and excuses they are not responsible. Our treatment after this was very unpleasant air conditioning went down it was unbelievably hot in the room 24/7. Again I asked about this to be told do you have a window. We are very disappointed by this it ruined our holiday as the kids had nothing to do in the evenings. The food was sent back on 2 occasions due to hair in the food.
Stayed 4 nights in Feb 2023
Verified review

2/10 Terrible

NOUS AVONS RESERVE ET A L ARRIVEE L HOTEL ETAIT FERME
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Les chambres sont très mal insonorisées . On entend la personne de la chambre d’à côté éternuer ou tousser. Petit déjeuner casiment rien au buffet. Mauvaise odeur dans la chambre. Je n’y retournerai jamais, les photos ne ressemblent en rien à cet hôtel . 1 nuit as 200€ ou 80€ très très cher pour cet hôtel.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Belle environnement, les parties communes de l'hôtel sont top, la chambre un peu vielle manque des prises a côté du lit mais on y reviendra pour un week end au pas de la case
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bien accueilli, nous avons pu changer de chambre sans problème suite à 2 petits chiens qui ne cessaient pas d aboyer. Personnel agréable
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Staff & service
Hôtel très mal insonorisé. A 3h du matin, un couple regagnait leur chambre près de la notre ; ils hurlaient, se disputaient, avec un chien et idem au petit matin, portent qui claquent, éclat de voix....déplorable tout ça !!!!!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super etape de montagne

Tres bonne hotel pour demarrer un long trek sur les sentiers andorriens
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour , chambre rénovée avec goût Demi pension : cuisine simple mais suffisante Très belle vue depuis l hôtel.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très calme, stationnement pratique et fiable. Bonne literie Hotel très propre
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

MAL COMUNICADO

ESTA BASTANTE ALOJADO DEL CENTRO DEL PUEBLO, NO DISPONENE DE SERVICIO DE TRASLADO Y NO HAY TAXIS NI AUTOBUSES QUE LLEGUEN HASTA ALLI, ASI QUE SI VAS SI CONCHE PORPIO NO TE ACONSEJO ESTE HOTEL.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande vivement, nous reviendrons.

Emplacement idéal pour le Ski, personnel très sympathique et à l’écoute, petit déjeuner très bien le plus le billard dans le Bar. UNIQUE bémol c’est Manque de SÈCHE CHEVEUX, je remercie à Rocío (Bar) que ma prêtai le siens.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout y est , très bon accueil, télévision avec chaîne française pas négligeable, je recommande
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour l’accueil et l’excellent service. Excellent séjour pour un couple , superbe vue et emplacement, personnels au top avec une belle boutique de ski
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Bil är ett krav

Läget!!! - De här hotellet hade fungerat bättre för en familj som har bil. De finns inga restauranger eller butiker i närheten (förutom hotellets) och de är svårt att hitta taxi nere i byn eller andra transporter från centrum till hotellet på kvällen/natten. Långt att gå... - Med tanke på avstånd/kommunikationer hade jag nu önskat att de fanns kylskåp i rummet. Inget av våra rum hade ett kylskåp. - Rummen var slitna och man kunde med lite färg o en händig snickare kunnat göra underverk. - Båda rummen vi hade var lyhörda o man hörde grannarna bra. + Väldigt enkelt att komma till skidbacken, ski in ski out + Skidförvaring/skiduthyrning mm + Bra parkering intill hotellet
Stayed 4 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Una experiencia horrible

Los fotos que ves de este hotel son engañosas, muestran las habitaciones de categoría superior y no las básicas o regular, que son las que te dan y que están muy muy viejas y necesitan una reforma urgente. Intentamos cambiar a una categoría superior y nos querían cobrar un extra de 500 €/noche. La habitación y el baño están en muy malas condiciones, parece que no se ha hecho ningún mantenimiento nunca. El colchón es muy duro, por la antigüedad supongo. Además apenas hay dos enchufes en la habitación, uno en el baño y otro en la puerta de la entrada. Para rematar, la limpieza es muy escasa, ya que nos encontramos pelos por el baño y la cortina de la ducha está amarilla en la parte inferior, como que no la desinfectan nunca. Para colmo, el enganche estaba mal y no podías colgar la ducha porque se salía el agua fuera de la bañera. En cuanto a las zonas comunes, hay un bar que es muy caro y apenas tiene variedad de bebidas, y la comida de la media pensión es un bufet libre de muy baja calidad y 5 opciones. Sólo incluye agua y el resto de bebidas se pagan aparte. En resumen, después de una noche preferimos perder el dinero e irnos a otro hotel el resto del viaje.
Pelos
Pelos
Stayed 3 nights in Jan 2023
Verified review

6/10 Okay

Liked: Staff & service

Sencillo y justito

El estado de las habitaciones era algo malo, paredes rotas, enchufes salidos…la limpieza era justita. Los precios del bar eran exagerados y el desayuno normal. El servicio eran resinas agradables aunque algunos estaban algo perdidos porque muchos eran nuevos. Es un hotel de paso para dormir pocas noches.
Stayed 7 nights in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Un bon hôtel malgré la douche qui n’est vraiment pas pratique puisque il n’y a pas de pression dans le pommeau. Par ailleurs le petit déjeuner est très bien.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
aucune langue parlée en français à l'accueil ,personnel accueillant et très sympatrique, pas de restaurant en buffet libre service le soir mais restauration rapide possible à la carte (carte en d'autres langues que le français, et personnel toujours sympathique essayant de nous comprendre .donc pour nous français nous sommes repartis mangé ailleurs. je spécifie que cela fais 4 années que nous venions à cet hôtel pour voir le trophée andros et que tout était bien avant
Stayed 3 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’accueil est correct mais la chambre est dans un état désastreux La salle de bain avec plein de carreaux cassés est limite propre
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Très bon accueil. Nous avons été surclassé dans une chambre récemment rénovée et avec vue sur la montagne. Très bon dîner et petit déjeuner. Personnel très sympathique.
Très grande chambre
Vue de l hôtel
Stayed 1 night in May 2022