Vacations Close To Hancock Park

the property was okay, the staff by the front desk was always on her phone. I rented 2 rooms, one room when my daughter put the heater on the room filled up with smoke we reported it to the front desk immediately and they said oh the heaters has not being used in a while give it a few minutes. not acceptable to me cause I told the lady at the reception that housekeeping while cleaning the room should check that AC and heaters are running properly. the shower when you turn on the water all the water comes out why? because the shower curtain don't reach the floor. the room had a funny smell to it and the carpet was damp;. overall highly disappointed. the staff really don't care.

The staff was particularly kind and accommodating. Whether the agents at the front desk, door agents, or the housekeeping staff, every interaction was so very pleasant.

NA

Everything was great! The house was beautiful, kids loved the fun kids room, the pool was warm, and the amenities were wonderful!

Nice clean beds were very comfortable and clean room was spacious